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Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Each time I had to call the person was always nice and friendly. The technicians did all they could to solve our issue. I really thank Michael for coming on Christmas Day.
January 3, 2018
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We were very pleased with the service we received.We made the call and the very day I called I received a response from the office.The next day Billy Smith (tech) called in response to the service call.He called and gave me his eta and he was on time. He was very professional and friendly.He explained the problem and told me what would have to be done.He was very knowledgable and courteous. We would recommend him and the company to others for sure. Mr and Mrs John Ford
January 2, 2018
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith was wonderful! Our unit went out over the weekend prior to extremely cold weather setting in. They came out on Sunday, December 31 to install our new unit. We appreciate them taking time out of a Sunday and New Year's Eve to ensure we had our new unit installed. AAA has been wonderful so far in keeping us informed. Billy was extremely courteous and helpful! Thank you so much.
January 2, 2018
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I contacted AAA to install a new heat pump to replace my old furnace. the turn around was in a timely manner and the service was very professional. the salesman did a wonderful job explaining the unit and pricing. I purchased the unit about two weeks ago.
December 31, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
5.0 star rating 12/30/2017 First to Review on Yelp I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components flame rollout switch, fan inducer motor and fan and the heat exchanger. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc. It was great to be able to get such a quick response on very short notice. I definitely recommend AAA Heating and Air to anyone that has HVAC needs.
December 31, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
5.0 star rating 12/30/2017 First to Review I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc
December 30, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
the techs that installed my inside unit done an excellent job. answered all my question and explained any concerns i had.very pleased with there work and performance. thank you Calvin and his helper (sorry i forgot his name). but they did excellent work.
December 29, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
My unit was installed today and I am very pleased! Eddie did a very thorough explanation of the estimate, and Calvin did an excellent job with the installation.
December 21, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith came out to our house on Saturday to give us an estimate. He was very courteous and helped us tremendously. We were approved within an hour for a new heating unit and he made sure all of our needs were met. 5 starts for Billy. Thank you
December 17, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
On November 21, we received excellent maintenance service for our heating and air system . Rusty Crider was the comfort advisor who explained each of the services in a helpful way.. He was courteous and efficient in his work. Eventhough this was the first time we met him, the AAA service has been consistentlyl good over the 4 years that we have been a customer..
December 13, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith did a awesome job. He fixed everything that needed to be fixed
December 10, 2017
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin done an out standing job in installing my unit ,he kept me informed as to what was going on during the installation
November 28, 2017
AAA Heating & Air, LLC is open 24 hours a day, 6 days per week. Normal office hours are 8am til 7pm. After 7pm the oncall line will answer and return any messages left. We are closed on Sundays. If you are an existing customer and need emergency service on Sunday, please use the number provided above to reach us.
We are devoted to providing the best HVAC repairs, replacement and maintenance for the SC Midlands area. Please feel free to call on us anytime.
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The HVAC sector in South Carolina is undergoing a significant transformation, driven by new regulations that mandate a shift towards electric HVAC systems. This change, necessitated by the adoption of A2L refrigerants, underscores the broader movement towards sustainability and safety in home heating and cooling solutions, highlighting why future regulations require electric HVAC. Understanding the […]
(803) 920-3771 - Lexington Office
customer.support@aaaheatair.com