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Rated Us: ★ Out of 5 stars.
Ray the service tech was a good guy. I just don’t care how AAA operates. I had a unit replaced about 3 or 4 years ago and have had major problems ever since. Of course nothing under the 15 year warranty. A couple dampers, control modules and capacitors just what I can think of off my head. 6k for the unit and around 2500 in other repairs. Paying for a service contract I just expected something better. Next time I’ll do better research before I buy a unit
September 18, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Today August 15,2024, AAA did it again. David came out and did a great job. He went above and beyond in finding the problem with had with the unbelievable moisture problem we were having in our home and had no idea why. We thought there was a problem with our AC or duct work might have come loose. He checked our AC, went under the house and checked all the ducts. He continued to search and check until he found the problem. He then took pictures, showed me the exact location and what the problem was. Explained what needed to be done pointed me in the right direction to get it properly fixed. I am so grateful to have a company like AAA and David to turn to when I need fast help and expert advice and experience without the extreme price. This company is fair priced, has trained experts to help its customers all year round. Thanks AAA and David for keeping my family comfortable and safe. ⭐️⭐️⭐️⭐️⭐️
August 16, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Alex arrived on time to do routine maintenance. He was very polite as he listened to my concerns and explained everything in terms that I could understand. I feel that the job was done correctly. I came away with knowledge of all issues that need addressed and how to solve them.
July 30, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Justin and David came early to do the service. They were very polite and did a professional review of my system. They even demonstrated how to set the thermostat so I don’t have to keep switching between heat and air. They made sure I was satisfied with the service. Excellent company to do business with.
April 15, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
What great service we received from Alex. He came out on 3-22-24 and found where the freon leak was coming from. He was very professional and on time. The Evaporator coil had to be ordered so Alex came back out on 3-29-24 to install this . Again he did an excellent job. and was very thorough in explaining every thing to us. He is a great technician and we will be requesting him again. Great Job Alex !!!!
April 2, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Danny Sandy arrived on time; he inspected my unit and equipment; replaced the air filter; and gave me his results. Mr Sandy was thorough and articulate for me to understand the operation of my unit (I have a minor hearing deficit). I am very pleased with the company and especially the equipment. Thank you for providing a knowledgeable and proficient person to service my equipment. I have enjoyed my equipment and equipment service since 2019 and I thank you. Pege Gay
February 28, 2024
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Travis gave a very good presentation. I was well informed on my options.
February 14, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I was experiencing a clicking noise whenever I turned the heat on. I called AAA to see if they could help me determine the source of the noise and stop the clicking. They were able to schedule an appointment for the same afternoon. Carl determined the cause of the clicking and stabilized the duct inside the wall with no problem. I highly recommend the services provided by AAA Heating & Air.
February 8, 2024
Rated Us: ★ ★ ★ Out of 5 stars.
Disappointed with sales tactic. I picked the company out of 3 others because of the 15 year warranty. Which was a strong sales pitch as well. I found out 3 days after installation that the warranty is contingent on the 14 year service contract at $165.00 per year. That figure overtime negates all of the "discounts" you were given. I didn't get an attitude with the ' quality control person because he wasn't the one to mislead me. But the salesman set him up for a possible ugly confrontation. That should not be done to your coworker. I was upset. I prayed for a week before submitting this review. I don't want anyone else blind sided. The unit itself runs a lot quieter than the old one.
February 5, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Danny just left from doing our yearly maintenance inspection & was extremely thorough & professional. He was also incredibly friendly & honest. We got our new system in March 2021 & have had no issues with it. It works perfectly (which is saying a lot because the one that came with house when it was built in 2007 was horrible!). I can honestly say AAA & the people that work there are absolutely one service company that I have no worry about getting hit with a huge or unnecessary bill, it's just simply NOT how they operate. The only regret you will ever have is NOT calling AAA first! No one else does it better or with more honesty & integrity than AAA & the employees.
September 26, 2023
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service Tech David Nickel came out to our house and diagnosed and replaced a bad blower motor on our Trane system. He was very prompt, professional and knowledgeable about HVAC equipment. Thank you David for getting us back going again. I will be a returning customer!
September 24, 2023
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I received excellent service from AAA Air Conditioning & Heating. David Nickel, the tech, arrived quickly, and fixed the unit. He was very professional,and explained what was going on with the unit. I reached out to AAA Air Conditioning and Heating after having poor service from a company that was sent by my home warranty service. I will continue to use AAA Air Conditioning and Heating for future needs.
July 12, 2023
AAA Heating & Air, LLC is open 24 hours a day, 6 days per week. Normal office hours are 8am til 7pm. After 7pm the oncall line will answer and return any messages left. We are closed on Sundays. If you are an existing customer and need emergency service on Sunday, please use the number provided above to reach us.
We are devoted to providing the best HVAC repairs, replacement and maintenance for the SC Midlands area. Please feel free to call on us anytime.