SMS Privacy Policy Explained
Understanding our SMS Policy
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
SMS Messaging Disclosure
By replying 'YES' to text request, checking a consent box on a site form, or agreeing during the account onboarding via the website or by phone with a company representative you agree to receive marketing text messages (e.g. promos, appointment reminders, review request, and post appointment follow up information) from AAA Heating & Air at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct marketing or billing purposes, you may opt-out at any time by writing to or emailing us via the contact us page. Also by replying STOP to any text message received from us.
- You may request details of personal information which we hold about you under the Data Protection Act 1998.
- If you believe that any information we are holding about you is incorrect or incomplete, please write to, call or email us as soon as possible at the phone number or address detailed at the bottom of this page. We will promptly correct any information found to be incorrect.
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from AAA Heating & Air, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example: "Hello, this is a friendly reminder of your upcoming appointment with AAA Heating & Air on 4/5/2020 at 9:00am. You can reply STOP to opt out of SMS messaging from AAA at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://callaaatoday.com.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
If there are any questions regarding this privacy policy, you may contact us using the information below.
AAA Heating & Air, LLC
3521 Edmund Highway
West Columbia SC 29170
United States
803.920.3771