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Rated Us: ★ Out of 5 stars.
This place is the worst!!! Called Saturday as my main thermostat was out, the lady was wonderful and confirmed that a tech would be out between 1-5. So 8:00 came and he finally called stating he was in Sumter and was at least an hour and a half away. He then said he would come by the following day which would be Sunday to check it out. Got a call at 11:30 and was told he was still at a previous job and that one of the thermostats would be warrantied but if we wanted to upgrade we would be responsible, this being understood I asked for a price and was told he would call me back within a couple minutes. I gave him the option to text me the quote and was told that was not personable and to expect his call within 10 mins. No call all day long but did receive a text the next morning stating that "he passed out" but per our conversation he cancelled my appointment. I never spoke to this tech and am still waiting for someone's call back. We did swap the thermostats to find out it wasn't what he said but something in the unit I'm assuming.
May 12, 2025
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Anthony came out today and looked at the AC, and I was very satisfied with everything he did. He was thorough and honest in his explanations, and I felt like he was truly looking out for my best interest. He did an amazing job!
April 8, 2025
Rated Us: ★ Out of 5 stars.
They came out only to clean and maintenance. He came down and said you have a part that’s getting ready to go out. He turn the unit off and left. Now the unit isn't working. It was working before he arrived. No receipts and no invoice. Super unprofessional. Beware of this company.
April 7, 2025
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Today August 15,2024, AAA did it again. David came out and did a great job. He went above and beyond in finding the problem with had with the unbelievable moisture problem we were having in our home and had no idea why. We thought there was a problem with our AC or duct work might have come loose. He checked our AC, went under the house and checked all the ducts. He continued to search and check until he found the problem. He then took pictures, showed me the exact location and what the problem was. Explained what needed to be done pointed me in the right direction to get it properly fixed. I am so grateful to have a company like AAA and David to turn to when I need fast help and expert advice and experience without the extreme price. This company is fair priced, has trained experts to help its customers all year round. Thanks AAA and David for keeping my family comfortable and safe. ⭐️⭐️⭐️⭐️⭐️
August 16, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Alex arrived on time to do routine maintenance. He was very polite as he listened to my concerns and explained everything in terms that I could understand. I feel that the job was done correctly. I came away with knowledge of all issues that need addressed and how to solve them.
July 30, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Justin and David came early to do the service. They were very polite and did a professional review of my system. They even demonstrated how to set the thermostat so I don’t have to keep switching between heat and air. They made sure I was satisfied with the service. Excellent company to do business with.
April 15, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
What great service we received from Alex. He came out on 3-22-24 and found where the freon leak was coming from. He was very professional and on time. The Evaporator coil had to be ordered so Alex came back out on 3-29-24 to install this . Again he did an excellent job. and was very thorough in explaining every thing to us. He is a great technician and we will be requesting him again. Great Job Alex !!!!
April 2, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Danny Sandy arrived on time; he inspected my unit and equipment; replaced the air filter; and gave me his results. Mr Sandy was thorough and articulate for me to understand the operation of my unit (I have a minor hearing deficit). I am very pleased with the company and especially the equipment. Thank you for providing a knowledgeable and proficient person to service my equipment. I have enjoyed my equipment and equipment service since 2019 and I thank you. Pege Gay
February 28, 2024
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Travis gave a very good presentation. I was well informed on my options.
February 14, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I was experiencing a clicking noise whenever I turned the heat on. I called AAA to see if they could help me determine the source of the noise and stop the clicking. They were able to schedule an appointment for the same afternoon. Carl determined the cause of the clicking and stabilized the duct inside the wall with no problem. I highly recommend the services provided by AAA Heating & Air.
February 8, 2024
Rated Us: ★ ★ ★ Out of 5 stars.
Disappointed with sales tactic. I picked the company out of 3 others because of the 15 year warranty. Which was a strong sales pitch as well. I found out 3 days after installation that the warranty is contingent on the 14 year service contract at $165.00 per year. That figure overtime negates all of the "discounts" you were given. I didn't get an attitude with the ' quality control person because he wasn't the one to mislead me. But the salesman set him up for a possible ugly confrontation. That should not be done to your coworker. I was upset. I prayed for a week before submitting this review. I don't want anyone else blind sided. The unit itself runs a lot quieter than the old one.
February 5, 2024
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Danny just left from doing our yearly maintenance inspection & was extremely thorough & professional. He was also incredibly friendly & honest. We got our new system in March 2021 & have had no issues with it. It works perfectly (which is saying a lot because the one that came with house when it was built in 2007 was horrible!). I can honestly say AAA & the people that work there are absolutely one service company that I have no worry about getting hit with a huge or unnecessary bill, it's just simply NOT how they operate. The only regret you will ever have is NOT calling AAA first! No one else does it better or with more honesty & integrity than AAA & the employees.
September 26, 2023
AAA Heating & Air, LLC is open 24 hours a day, 6 days per week. Normal office hours are 8am til 7pm. After 7pm the oncall line will answer and return any messages left. We are closed on Sundays. If you are an existing customer and need emergency service on Sunday, please use the number provided above to reach us.
We are devoted to providing the best HVAC repairs, replacement and maintenance for the SC Midlands area. Please feel free to call on us anytime.
For homeowners in the Greater Columbia Metro Region of South Carolina, a faltering HVAC system can feel like a financial burden you’re tempted to delay until you’ve saved enough. But why waiting costs you more is clear: rising prices, sudden breakdowns, and soaring energy bills turn hesitation into a costly mistake. At AAA Heating & […]
Spring HVAC prep is a must now that spring has sprung in Columbia, South Carolina, bringing sticky humidity, rising temps, and pollen coating everything in sight. Picture this—you’re lounging at home after a long day, the sun’s beating down, and suddenly your AC sputters out. Sweat beads, energy bills spike, and you’re left wondering why […]
Spring has officially sprung in the Midlands of South Carolina, and as the azaleas burst into color in Columbia and the sun glistens off Lake Murray, your air conditioner is gearing up for its starring role. Your AC isn’t just a nice-to-have, it’s your family’s ticket to comfort through the sticky, humid days ahead. But […]
Spring is teasing us with warm breezes here in the Midlands of South Carolina, but let’s face it—summer’s scorching heat is right around the corner. Soon, the hum of air conditioners will be as common as cicadas, and those energy bills? They’ll climb faster than kudzu on a barn. But what if you could stay […]
Spring is blooming across the Midlands of South Carolina, and as the azaleas unfurl in Columbia and the sun warms the shores of Lake Murray, there’s a quiet hum in the air, your air conditioner waking up from its winter nap. But here’s the question that could make or break your summer: Is your AC […]
Spring has officially sprung in the Midlands of South Carolina, and with it comes a burst of new energy, blooming flowers, longer days, and the hum of life all around us. It’s the perfect time to throw open the windows, tackle that spring cleaning, and get your home ready for the season ahead. But there’s […]
Spring has arrived in the Midlands of South Carolina, and with it comes the promise of blooming azaleas, warm breezes, and, unfortunately, pollen swirling through the air. For homeowners in Columbia, Lexington, and yonder, this season isn’t just about enjoying the outdoors; it’s a critical time to protect those living in your home. Your HVAC […]
Spring has arrived in the Midlands of South Carolina, and with it comes the excitement of social gatherings. From St. Patrick’s Day parties filled with green lights and music to Easter egg hunts and early barbecues, this season is all about bringing people together. But amidst the laughter and good company, there’s one thing we […]
Spring is on its way with 2025 HVAC Changes, and here in the Midlands of South Carolina, that means warmer days and the hum of air conditioners kicking into gear. As you start thinking about your HVAC system, whether it’s getting it ready for the season or wondering if it’s time for an upgrade, there’s […]
As the chill of winter fades and the promise of spring emerges, the Midlands of South Carolina come alive with blooming azaleas, warm breezes, and the hum of outdoor activities. Whether you’re tending to your garden in Lexington, firing up the grill in Irmo, or simply soaking in the longer days from your backyard in […]
(803) 920-3771 - Lexington Office
customer.support@aaaheatair.com