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What Our Clients Says

Customers rated us 4.9 out of 5 stars
Based on 487 reviews
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Latisha Dewalt

★ ★ ★ ★ ★
January 3, 2018
We received great service and an immediate response to solving our problem. Billy was very professional, kind, and helpful. He answered all questions and explained what the issue was. He fixed the problem very quickly. Thank you for coming out so soon.
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Brenda Martin

★ ★ ★ ★ ★
January 3, 2018
Each time I had to call the person was always nice and friendly. The technicians did all they could to solve our issue. I really thank Michael for coming on Christmas Day.
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Mr And Mrs John M Ford

★ ★ ★ ★ ★
January 2, 2018
We were very pleased with the service we received.We made the call and the very day I called I received a response from the office.The next day Billy Smith (tech) called in response to the service call.He called and gave me his eta and he was on time. He was very professional and friendly.He explained the problem and told me what would have to be done.He was very knowledgable and courteous. We would recommend him and the company to others for sure. Mr and Mrs John Ford
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Scheri & Al Force

★ ★ ★ ★ ★
January 2, 2018
Billy Smith was wonderful! Our unit went out over the weekend prior to extremely cold weather setting in. They came out on Sunday, December 31 to install our new unit. We appreciate them taking time out of a Sunday and New Year's Eve to ensure we had our new unit installed. AAA has been wonderful so far in keeping us informed. Billy was extremely courteous and helpful! Thank you so much.
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Travis Oneal

★ ★ ★ ★ ★
December 31, 2017
I contacted AAA to install a new heat pump to replace my old furnace. the turn around was in a timely manner and the service was very professional. the salesman did a wonderful job explaining the unit and pricing. I purchased the unit about two weeks ago.
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Ernest Maxham

★ ★ ★ ★ ★
December 31, 2017
5.0 star rating 12/30/2017 First to Review on Yelp I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components flame rollout switch, fan inducer motor and fan and the heat exchanger. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc. It was great to be able to get such a quick response on very short notice. I definitely recommend AAA Heating and Air to anyone that has HVAC needs.
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Ernest Maxham

★ ★ ★ ★ ★
December 30, 2017
5.0 star rating 12/30/2017 First to Review I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc
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Russell Neu

★ ★ ★ ★ ★
December 29, 2017
the techs that installed my inside unit done an excellent job. answered all my question and explained any concerns i had.very pleased with there work and performance. thank you Calvin and his helper (sorry i forgot his name). but they did excellent work.
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Malika Snipe

★ ★ ★ ★ ★
December 21, 2017
My unit was installed today and I am very pleased! Eddie did a very thorough explanation of the estimate, and Calvin did an excellent job with the installation.
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Lenna Breen

★ ★ ★ ★ ★
December 17, 2017
Billy Smith came out to our house on Saturday to give us an estimate. He was very courteous and helped us tremendously. We were approved within an hour for a new heating unit and he made sure all of our needs were met. 5 starts for Billy. Thank you
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Martha Anderson

★ ★ ★ ★ ★
December 13, 2017
On November 21, we received excellent maintenance service for our heating and air system . Rusty Crider was the comfort advisor who explained each of the services in a helpful way.. He was courteous and efficient in his work. Eventhough this was the first time we met him, the AAA service has been consistentlyl good over the 4 years that we have been a customer..
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Catherine Simmons

★ ★ ★ ★ ★
December 10, 2017
Billy Smith did a awesome job. He fixed everything that needed to be fixed


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