This review is based solely on the customer service, as I’m still on the fence about whether I’ll repair or replace. I filled out the online form, and Kim was the first person to reach out to get everything set up. She was absolutely amazing and a pleasure to talk with. Sam Freeman then came to the house, gathered all the necessary information, and provided the quote. Sam was extremely friendly, very knowledgeable, and knew the answers to most of the questions I asked. He was thorough, professional, and did a great job. As far as pricing goes, I can’t really comment yet since this is my first quote. But one thing I can say for sure is that they have old-school customer service down pat—and that was refreshing. Follow up- I did not go with them and I am still leaving a decent review for the sales guy. However, to the people above him, I don't need 10 follow up used car salesman tactics. Your price was the highest, you made it clear that you wanted only my business if only I was doing a full replacement. My furnace was fine and still under warranty, when I asked for you to resubmit a quote for just AC, I see that you didnt want to play anymore. But your sales guy Mr Freeman still followed up, and understood and respected my decision. So AAA must only want full jobs only. Also, read the small print on the 15 year warranty. A lot of loop holes for sure.

⭐️⭐️⭐️⭐️ 5-Star Review for Charles Dhel I want to extend my deepest appreciation to Charles Dhel for his exceptional support and outstanding workmanship in getting my air conditioner back up and running after it was struck by lightning. His patience, kindness, and unwavering professionalism made a stressful situation so much easier to navigate. Charles took the time to explain every step, ensured I felt comfortable with the process, and demonstrated a level of care that is truly rare. His dedication and calm approach were the deciding factors in choosing to continue doing business with your company. Thank you, Charles, for turning a difficult moment into a positive experience. Your service made all the difference!

Everyone was fantastic. It all started with speaking to Samantha, so pleasant and courteous. Then Chuck came out to measure and find the perfect unit for our needs, very professional and accommodating. The installation was great, Carl had Hunter did an excellent job in the 100 degree heat. Roland came out the next day to inspect the work, friendly and patient with answers to all our questions. A truly professional team. Would recommend AAA to anyone.

I would like to thank the entire staff of AAA. They were able to work us into their busy weekend service calls. And the cherry onto was the kind and professional workmanship of Mr. Jeff Baker. He made sure to check every part of the inside unit and outside unit, to insure that we would be comfortable during this record heatwave. If you had any doubts about AAA before, let this be testament to a company that goes above and beyond for their clients.

I cannot speak about all there technicians, but Shannon was a breath of fresh air. After reaching out to another local company, we felt something was off, so we decided to opt for a second opinion. Within 15 minutes, Shannon was able to determine the issue and was very transparent about cost, time and expectations. He was also down to earth and was not pushing anything, just the facts. I found that to be very honest. I wish we would have call them first. Thanks team!

We had Sammy come out and do our consultation and give us an estimate. He was incredibly honest kind and hospitable to us and this company has been awesome from start to finish. Sammy has been available to answer all our questions from the beginning. On a tight budget we still got an incredible deal for a brand new heating and air total system. Vincent and Jarvis were our installation technicians and we are so impressed by their work and couldn’t recommend them enough as well, they were so efficient and communicative and kind. The fact they made this 1905 built house have a brand new functioning and awesome hvac vent and duct and all in 1 day ! Also I will say the staff in the office I’ve spoken to on the phone has been very kind and helpful. This whole company and its customer service is a 10/10!!!

Im my opinion it's impossible to beat AAA Heating and Air. Ser ice dept is outstanding, the installers are great. It's just an all around pleasure to work with them! Highly recommend AAA Heating and Air Clyde was the best I have ever dealt with. He has worked hard getting us approved but it's looking good! Thanks Clyde Curtis

From the moment I went on line to get a quote this has been a great experience. We needed a whole new system installed. Everything was taken care of in two days flat. I received several emails about my issue and was scheduled for help the following day. Everyone has been very informative and made me feel like they really care. AAA Heating & Air is who you need to call. You definitely will not regret it.

I am pleased beyond measure with the service that the technician performed on my unit. Alex was extremely thorough with my system and explained everything clearly and concisely. I would definitely recommend this service and would highly request that you use Alex. I've been with this company for quite some time, but he's the best technician!!! He cleaned my unit and shared pertinent information about preventative measures to keep it running much longer. Alex is my new HVAC technician!

Charles and Robert are the best. They were professional and patiently to all of our concerns. They quickly found the problem, explained it to us and then made the necessary repairs at a great price. They were a pleasure to work with. I highly recommend them and AAA for any heating and air issues you may have. You won't be disappointed!

Brian was very knowledgeable and professional. He even showed me some things that I wasn't aware of with my unit. I decided to plan ahead and get my unit serviced for the winter also. I hope they send Brian again but I'm sure everyone at AAA Heating and Air air knowledgeable and professional judging from the ease of setting up the appointment and the timely manner that Brian showed up. He was even early!! It took 4 days for the internet guy to come to my home eventhough they set the initial appointment time!!!

Great experience from start to finish. Extreme professional and punctual. Everything was explained in great throughout the entire process, and I am indeed a very satisfied customer. I highly recommend this company for all of HVAC needs