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Stephen Bennett
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service ... Chase, the tech, did a great job and was very courteous and helpful!
March 14, 2023
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Melissa Lipps
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Your work is excellent. Jake Tyler is very knowledgeable your man who take pride in his work.
March 9, 2023
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Sharon Canzone
Rated Us: ★ ★ Out of 5 stars.
Used their website to request service and never received a phone call. I guess they aren't accepting new customers.
February 24, 2023
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Charles Richardson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Zak and Ray provided excellent service in association with my maintenance call. They were both very courteous and diligently provided an explanation of what they did. I would highly recommend both of these gentlemen. Charles Richardson
February 20, 2023
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Randricus Shelton Addison
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
@db68ab2eag
February 18, 2023
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LaFern Sam Corley
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Charles gave excellent service and was very pleasant. Thank you Charles for great customer service
February 10, 2023
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Phyllis M Ross
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent, as always!
December 21, 2022
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William Brannon
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Competent, efficient in getting his job done, very pleasant in making conversation. You are fortunate to have such a fine employee!
December 8, 2022
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Xaviersolah
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Nice site and give good information
November 29, 2022
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Gregg Walker
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Austin Hancock was very professional and complete with his visit to our home. I will ask for him next time I need help. Great company !
November 21, 2022
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T. Washington
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service.
November 7, 2022
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Jay L.
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service all the time.
October 30, 2022
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Alvin Duffy
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Austin Hancock was great! Came to the house on time, diagnosed the problem within 10 minutes and gave me the total cost. Which was ⬇️. Great job!!
October 29, 2022
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Patrick Teague
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service was excellent. Chris Bullard was professional and efficient
October 26, 2022
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Janet Hipp
Rated Us: ★ ★ Out of 5 stars.
I was very disappointed with the Service Tech because he had no interest in fixing my unit, He just wanted to sell me a new $20,000 unit and when I told him I couldn’t afford that right now, he would not take NO for an answer. I figured he worked on commission, but his persistence lost a prospective future customer. He was to get the necessary part to fix my unit Monday and he told me to call the office and get the girl in the office to remind him. Well that was the last I heard from AAA!
October 26, 2022
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Mary Teague
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Chris was very helpful and professional he seemed quite knowledgeable about our problem l felt that he did all he could to solve our issues
October 19, 2022
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Claude Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I had a new heat pump installed in by AAA Heating and Air and the whole process could not have gone better. Great experience-Thank you!
October 11, 2022
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Robert Mandujano
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great job. Even vacuum insulation from rug. Thanks Dominic
September 21, 2022
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Bunty Volls
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great people to work with, would definitely recommend them!
September 20, 2022
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Chuck McIntosh
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Called as soon as they opened and they had someone at my house within the hour! Great Service! Had my AC up and running in no time!
August 30, 2022
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Janice Helms
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Technician was at my house before the appointment time, serviced the unit quickly and efficiently. Completely satisfied!
August 30, 2022
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Edward Steck
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Absolutely awesome experience. Andrew is a polite hard working man. AAA gave a honest and reasonable quote. We were so impressed that we signed up for the yearly check of unit. We highly recommend AAA.
August 30, 2022
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Laquanda Moats
Rated Us: ★ ★ ★ Out of 5 stars.
The technician came to repair my ac unit, whatever he did to the wiring to the blower now it won't shut off.i have to manually shut it on and off. He said there was no warranty on the blower motor. But turns out it still under warranty . So after $212. For little he did, I am not happy.
August 29, 2022
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Laura E LeBoeuf
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Our AC died, of course, on a Friday afternoon. We called several people to come look at it and the one that did return our call and showed up told us the compressor was a goner. The unit was 14 years old and I guess that it was entitled to its demise. So we called a few places for quotes and AAA returned our call bright and early Monday morning. A rep was sent out to look at my AC and give us a quote. We opted to go with AAA simply because of the testimonials I read online and by Tuesday we had air again. Everyone was so polite and kept us in the loop with everything going on. I could not be happier with their service. And, since we now have the most current system, I was even happier when my first electric bill was delivered and it was $50 less than the previous month. Our AC unit no longer runs continually. The unit comes on and shuts off when the temp gets to where it is set and the house is always cool. Thank you AAA for the best repair experience ever. Glad to be part of your family.
August 13, 2022
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James Watson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We are very pleased with the service rendered by the technician. I would recommend the AAA Heating and Air Company to anyone who is in need of heating and air repairs done efficiently and professionally. Thanks to all of your staff and service technicians, James and Michelle Watson
August 12, 2022
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Charles Etheridge
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service by an experienced representative
August 9, 2022
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Iris Vargas
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I called on Saturday cause my air went out on Friday night. They came out on Sunday morning had my air on in less than an hour. The repair guy was very kind and very efficient. I am thankful for the service I received
August 4, 2022
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Courtney M Boulware
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Outstanding service!
July 29, 2022
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Helen Zimbro
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent! Professional! Helpful! We are very pleased with our new 3 ton HVAC. All the rooms in our mobile home are all now within 1-2 degrees of what the thermostat is set. The air is fresher and everything is now outside leaving me with new pantry space. Thank you AAA for a fantastic system! I would recommend AAA to anyone.
July 26, 2022
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Nina Williams
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great ,patient ,took their time to see what the problem was , and fixed it . Thank You triple aaa
July 25, 2022
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Harry Hyman
Rated Us: ★ ★ ★ ★ Out of 5 stars.
very pleased
August 10, 2022
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Mary Ellen Perretta
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Highly recommend AAA Heating & Air! Travis is extremely knowledgeable and addressed the concerns with our unit. Great company and friendly staff.
July 19, 2022
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Norman Howard
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Wilson continues to provide quality service in a timely manner. They may not be the least expensive, but we have always been happy with their work and will continue to count on them.
July 14, 2022
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P. Paulling
Rated Us: ★ ★ ★ ★ Out of 5 stars.
5
July 13, 2022
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James A Doster
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The guy's did a great job on my heat and air unit,
July 2, 2022
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Sheryl Harris
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I’m enjoying my service to the fullest. AAA is the best.
June 27, 2022
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Tiffany Norton
Rated Us: ★ ★ ★ Out of 5 stars.
We have had a new unit for a few years and get it service every year. Just scheduled a appt for a service and got a call saying that the tech is sick. I can understand that but this is the same thing they told us last time and had to wait. I explained to the receptionist in the 2 days we noticed it's not keeping up which I know it's hot but it has always kept up. I told her that's why we hoping the tech would come today. I said I don't know if need a repair or not. She was sweet but told me well if it needs a repair I can have the guy come out on Wednesday and reschedule service for next Friday. Really? Also she said they are short staff. I'm just really disappointed.
June 17, 2022
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John Winn
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
It’s like pulling teeth to get an appointment, but the office staff as well as techs was great and tentative. I believe they need to hire more techs if they stay this booked
June 9, 2022
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Rosa Carlos
Rated Us: ★ ★ ★ Out of 5 stars.
I only went as far as speaking with your lovely dispatch and they were excellent! Very lucky to have such nice people.
June 9, 2022
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Joanne Innes
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Fast to install our new unit that works like a dream and cools the house like never before
June 7, 2022
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Gerald Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AWESOME!!
June 1, 2022
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Teresa Jacob
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Honest, friendly, helpful, reliable and went above and beyond to help me!! These guys care about you and your family like their own! Love them!!!! ❤️
May 21, 2022
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Tim Treaster
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent customer service! They did an outstanding job from beginning to end. Highly recommended.
May 11, 2022
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JoAnn Miller
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Fast and great service would recommend this company
May 9, 2022
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James Boulware
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service from the whole AAA Team from the sales team, office staff, and installation & setup. Fantastic and timely communication every step of the way. Glad I made this switch to this company.
May 5, 2022
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Josh Y
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Roy and his team were fantastic. I called him on a Wednesday afternoon and had my brand new unit installed by Thursday afternoon. Great to work with and better prices than any other quote I received. Made better by their 15 year parts and labor warranty. Highly recommend.
May 4, 2022
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Tim Sanders
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent Service ‼️‼️
May 2, 2022
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Quinten Epps
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I am a recent customer, with AC unit issues, my technician Jermaine was excellent explaining the process he would perform, and answered any questions I had. Had a great experience!
April 30, 2022
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Stephanie Rowe
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I had the best experience with this company. From the sales person, to the installer, to the inspector, and even management. The customer service was awesome. They were not pushy or overbearing. They were very detailed and was willing to match or get close as possible to any other company. I had 2 other quotes that were more expensive and did not offer the 15 years parts and 15 labor. So I would definitely recommend this company! We still have great customer service at some places. Thank you all for being one of those places.
April 20, 2022
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Heather Sheaffer
Rated Us: ★ ★ ★ ★ Out of 5 stars.
The price was great and the 15 year parts and labor is unsurpassed. However, they left a gas line that was attached to the old unit just hanging several feet away from the house and unsupported and fixing it should have been included in the original quote. I had to get them to come back out 2x extra to get a protective box put over some duct work that was added for a larger return. The work they did was great, I just wish it had all been completed in the same day.
April 7, 2022
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Kay Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Marquis was our technician again. 😊 This young man is so very professional and polite. He is knowledgeable and an asset to your company!!
March 28, 2022
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Michael McNeil
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Arrived before scheduled time and was very polite and experienced.
March 25, 2022
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B.Ware
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
very respectful young men Installed my HVAC system in a timely matter. Staff took time to explain what they were doing. Thank you, AAA, for your service.
March 24, 2022
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Randy Sayles
Rated Us: ★ Out of 5 stars.
Up until I spoke with your managing owner today I thought you were a good company but I was about to purchase a maintenance contract when he said and I'm quoting "I hate you people " and hung up!! I'm 60 I forget everything that's why I'm writing this now before I forget!!! I will never and anyone I know who will listen won't use the service of a racist!!!!
March 24, 2022
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Tracy Ward
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent job
March 20, 2022
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Jo Ellen Milling
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great customer service. Impressed with with everyone.
March 15, 2022
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Kenneth Mercer
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I was satisfied with the work and attitude that Marchise showed. He was very professional and respectful. We need more young courteous people like him!! His knowledge of his job was highly remarkable. Just outstanding. He’s always welcome here!!
March 14, 2022
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Miriam DAVIS
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Happy and pleased with your service, thanks
March 7, 2022
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Ben Galloway
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The AAA team did a very high quality and extremely fast job on replacing our HVAC unit. Excellent service all around.
March 7, 2022
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Ron Brown
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent
March 6, 2022
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Michael Lee
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Zerorez was punctual and very professional. I would definitely recommend the company to anyone in need of carpet cleaning.
March 3, 2022
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Kathryn Mckenzie
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Danny was Great, he help me to understand what was going on..Great Job
February 28, 2022
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Diana Tobin
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Loved
February 22, 2022
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Kimberly
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Was very pleased with the work and very pleasant attitude
February 21, 2022
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Don Lasky
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Easy to deal with, great prices, even the owner of the company spoke with me on the phone. I would recommend AAA to anyone anytime. Great job AAA !!!
February 11, 2022
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Paul Scott
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I am very pleased with AAA the service was quick and sufficient I would recommend them to anyone
February 8, 2022
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SHERYL GRIFIFN
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
VERY COURTEOUS AND PROMPT SERVICE
February 1, 2022
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John Ryan
Rated Us: ★ ★ ★ ★ Out of 5 stars.
They were very good overall. Everything was completed in one day. however, to install the handler, ceiling tiles had to be removed. Many of them were broken or cracked. Also, some of the metal pieces were bent or broken. Pictures were taken, but no one has called to make arrangements to replace/fix the tiles etc..
January 31, 2022
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Earl Turner
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We trust AAA! We would not call anyone else. Great service each and every time!
January 26, 2022
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Stan C Minemier
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Shane was very efficient and professional. Thank you!
January 26, 2022
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Mr. Doolittle
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Exceptional work by everyone , kind and quick. Our coldest night before was terrible but now we rest at ease and warm again. Thank you all so much and God Bless
January 25, 2022
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Ellen Pugh
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Marquess provided excellent service, giving me a solid understanding of what comprises my system and how it works - while completing his review quickly! Thank you
January 21, 2022
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Doris Emasie
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Travis was so professional and explained everything very well. I felt that he took the time to make sure our unit was fixed and maintained. We appreciate good trustworthy service! A+ for AAA!
January 19, 2022
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Herman L Hickman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Fast and professional very satisfied
January 14, 2022
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Patricia Martin
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great Experience from start to finish. Next day installation was greatly appreciated. Everyone was very friendly and very professional highly recommend
January 14, 2022
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Marvin R Fowler
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Great experience. Tech actually called and asked if he could come earlier than scheduled. He was extremely professional and priced fairly. Would recommend AAA to anyone needing HVAC repair.
January 8, 2022
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Shirley Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
From beginning to end this was a fabulous experience. Travis was quite knowledgeable about the entire process and listened to all of my questions and requests. Nick, the team leader could not have had more patience with me - never a sigh or look of impatience. My new unit not only looks nice but runs beautifully and so quiet! Very professional staff from my first call to the office to the final inspection. Pricey but worth every penny. Especially with the wonderful warranty. For the piece of mind I now have - entirely worth it. I’d do it again. Highly recommend.
January 6, 2022
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Tom Gannon
Rated Us: ★ ★ ★ Out of 5 stars.
shane the tec was courtious and professional.i was subject to bad info on price of repair.replacement turned out to be $100 more next day.
January 5, 2022
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Tom Gannon
Rated Us: ★ ★ ★ Out of 5 stars.
shane the tec was courtious and professional.i was subject to bad info on price of repair.replacement turned out to be $100 more next day.
January 5, 2022
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DAVID A DEPTULA
Rated Us: ★ Out of 5 stars.
DO NOT DEAL WITH THESE CRAZY PEOPLE. ROY FINLEY IS A PATHOLOGICAL LIAR AND KEEPS CHANGING PROPOSAL QUOTES AND IS RUDE AND DISRESPECTFUL. HE FINALLY GOT MY QUOTE CORRECTED AND I PAID TODAY FOR MY SYSTEM TO BE INSTALLED AND THEY SET UP THE INSTALLATION FOR THIS THURSDAY. THEN THIS CRAZY ROY FINLEY CALLS ME AND TELLS ME THE OWNER AND HE SAID I WAS A CRAZY IDIOT AND THEY DID NOT WANT TO DO BUSINESS AFTER I PAID AND THANKED THEM. I AM GOING TO CALL THE BETTER BUSINESS BUREAU TO REPORT THIS HORRIFIC MISTREATMENT OF A CUSTOMER. I AM ALSO CALLING CHANNEL WIS NBC TV SINCE THEY ADVERTISE CONSTANTLY ON THAT CHANNEL AND REPORT THIS KIND OF CUSTOMER ABUSE.
December 21, 2021
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John Eric MacKenzie
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Stone, my repair technician, and his assistant, were just GREAT today!!! They were so polite (which is very important to me), very knowledgeable, explaind their corrective action for my utility box and wiring issue/problem and my options. All-in-all, Stone and team got my furnance working again, which I am so happy about. Repair charge was very reasonable for 3.5 hrs. of technical work. I am very happy I have found a very quality, knowlwgeble, caring and courtous heating and A/C company. My best...
December 16, 2021
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Laura Sturgeon
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We are SO HAPPY with the service you have provided for us and for my mother. Honest, dependable, and reasonable. Thank you!
November 16, 2021
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Clothilda Kelly Wilson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great Service & The Technician (Travis) Was Cool, Calm & Collective...Knew His Stuff About HVAC Units..Trying 2 Get Some Other Family Members Involved In Getting The Service Done...Thanks So Much 4 Thinking Of Other By Running The Special, God Is Going 2 Continue 2 Bless Ur Company (AAA) The Owners & All Ur Employees & Their Families As Well.❤🙏🏽❤
November 11, 2021
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Lisa Brodie
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great Customer Service
November 9, 2021
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Florence Maddock
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Travis is the best!! So thorough, knowledgeable and friendly. I would recommend him anytime. He did a great job checking out my HVAC system.
November 6, 2021
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Craig Hosonitz
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great customer service.Great technician Jeremiah hardworking .I will be using them again.
November 4, 2021
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Deidra Willis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Love
November 3, 2021
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W. Lewis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Technician arrived on time to service our unit . Very friendly & professional. Recommend.
October 28, 2021
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Eric Heyward
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service was great and I love the company as a whole. Have used them several years.
October 13, 2021
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Ann McCracken
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I was very pleased with the service.
October 6, 2021
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Gary Kimble
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA personnel (Travis) was great at checking out my HVAC system, cleaning everything and explaining all about needs and condition. Travis was very service oriented and friendly. He was knowledgeable and made recommendations for the future. I found him trusting and personal and I am glad I contacted AAA
October 1, 2021
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JASON MAGEE
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
"TRAVIS" , A SERVICE TECHNICIAN W/ "AAA" HEATING AND AIR CONDITIONING SERVICE, KEPT IN TOUCH WITH HIS SERVICE MANAGER (JOEY), AND HE REALIZED THAT THE PANDEMIC HAD NOT GIVEN THIS CUSTOMER THE RIGHT SERVICE FOR THE PRICE HE PAID " PRE- PANDEMIC", SO, HE STEPPED UP TO THE PLATE AND DID THE RIGHT THING. HE TOOK LEAD AND, HE GOT THIS CUSTOMER THE RIGHT SERVICE FROM THE SYSTEM HE BOUGHT FROM "AAA" HEATING & AIR CONDITIONING SERVICE, LESS THAN 2 YEARS AGO. THEY, (THE SERVICE MANAGER AND TECHNICIAN) DID THE RIGHT THING FOR THIS SAME CUSTOMER, THE SERVICE MANAGER, CAME THROUGH, AND FIXED THE SYSTEM THE RIGHT WAY. I WILL ALWAYS BE A LOYAL AND FAITHFUL CUSTOMER TO THE "AAA" HEATING AND AIR CONDITIONING SERVICE COMPANY, RETIRED, JBM, IT PAYS TO DO BUSINESS WITH A GOOD AND CHRISTIAN COMPANY, "AAA" HEATING AND AIR CONDITIONING SERVICE COMPANY!! POSTED @ 5:09a.m.ON 09-24-2021.
September 24, 2021
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JASON MAGEE
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM, THEY ARE ALWAYS ON TIME, AND, I HIGHLY RECOMMEND THEM TO ANYONE WHO NEED A AIR CONDITIONER AND A HEAT PUMP SYSTEM ALL WELL! YOU HAVE GREAT TECHNICIAN'S WHO ARE COMMITTED TO THEIR WORK AND THAT IS A HARD THING TO FID THESE DAYS! THANKS FOR THE OPPORTUNITY TO BE ABLE TO GIVE YOU THIS REVIEW! GOD BLESS! I SEE WHY ",AAA" IS STILL ALIVE AND WELL DURING THIS PANDEMIC, AND THEY ARE ALWAYS ON TIME, ESPECIALLY DURING THE EARLY DAY! PLEASE LET ME KNOW I CAN GIVE YOU ANY ADDITIONAL INFORMATION REGARDING YOUR BUSINESS AND, I'LL BE MORE THAN HAPPY TO ACCOMMODATE YOU! JASON MAGEE
September 23, 2021
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JASON MAGEE
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM, THEY ARE ALWAYS ON TIME, AND, I HIGHLY RECOMMEND THEM TO ANYONE WHO NEED A AIR CONDITIONER AND A HEAT PUMP SYSTEM ALL WELL! YOU HAVE GREAT TECHNICIAN'S WHO ARE COMMITTED TO THEIR WORK AND THAT IS A HARD THING TO FID THESE DAYS! THANKS FOR THE OPPORTUNITY TO BE ABLE TO GIVE YOU THIS REVIEW! GOD BLESS! I SEE WHY ",AAA" IS STILL ALIVE AND WELL DURING THIS PANDEMIC, AND THEY ARE ALWAYS ON TIME, ESPECIALLY DURING THE EARLY DAY! PLEASE LET ME KNOW I CAN GIVE YOU ANY ADDITIONAL INFORMATION REGARDING YOUR BUSINESS AND, I'LL BE MORE THAN HAPPY TO ACCOMMODATE YOU! JASON MAGEE
September 23, 2021
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Ernest Troutman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA Heating and Air was top notch. Was told that the job would take 5 hours, and they were finished in 2 hours and 20 minutes. System is working great. Definitely 5 Stars,
September 20, 2021
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Billie Still
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Pleasant young man. Was punctual and didn't waste any time . A/C works great....
September 20, 2021
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Karen Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Marquise was professional and polite. He did an awesome job and I appreciate his manners and being so efficient. He even gave me an update on Mr. Roy.
September 9, 2021
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Bishop James Ray
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Service was great, installer and salesperson should communicate, or have the installer onsite to ensure all of the materials are in hand, yes I would recommend this company to family and friends.
September 1, 2021
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Robert Laffoday
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Stellar service and technician. Jeremiah went step by step to explain everything he was going to do, did, and recommends should be done. He took time to answer questions and was a consummate professional!
August 31, 2021
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Brian Hollis
Rated Us: ★ ★ Out of 5 stars.
2nd review. Secondary drain pan filled up less than one day after service. Good thing I the kill switch was working or I'd had water through my ceiling. Also good thing I knew what to check. Guess i saved myself a service charge. Seems kind of funny I've had a issue already.
August 28, 2021
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Brian Hollis
Rated Us: ★ ★ ★ ★ Out of 5 stars.
I was very pleased with the technician. He washed the coils on my units even though you do not instruct them to do so. I find that strange that your company doesn't use Nu Calgon or other types of coil cleaner on your coils. I've been in the industry for 28 plus years even if a coil doesn't look dirty it is, single or double stacked I somewhat get not putting gauges on units due to refrigerant loss but simply checking capacitors ( which could be good today bad tomorrow) and changing filters and taking a suction and discharge line surface temperature seems very minimal to me. Low loss fittings on gauges can reduce refrigerant loss to a minimum. That combined with temperature readings will let you know your true superheat/subcooling and give you a better understanding of unit function. Again I was very pleased with the technician. He is doing what he was trained to do. I just expected a more technical PM. Again technician was polite and seemed knowledgeable. So please dont get on him. It's only I expected more.
August 27, 2021
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Diann Melton
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
David Jenkins was very knowledgeable, polite and did an awesome job on finishing my install! I give him 5 stars Plus!!!
August 18, 2021
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Ray Cross
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very responsive and gave me a fair price. Jacob the installer did a great job. Would recommend to anyone looking for a HVAC provider.
August 9, 2021
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Lane Warren
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Travis did a great job repairing my HVAC. Thanks
August 9, 2021
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Connie Caridi
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Great service!!
July 28, 2021
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Clive Lugmayer
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Great service, very knowledgeable tech.
July 23, 2021
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GLORIA MOODY
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
GREAT CUSTOMER SERVICES AND I WAS GREATEFUL FOR THE SPEEDY MECHANICS FOR INSTALLATION. AWESOME JOB GUYS!!!
July 19, 2021
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Mark Catoe
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA was very professional about the whole process. From my initial call to the install they were on time and very good to work with. Highly recommend them.
July 13, 2021
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Paul Demers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The crew that installed our new HVAC were on time, responsible, and explained everything we needed to know. They were also timely in putting the HVAC in.
July 8, 2021
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DeeAnn Davis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
From the estimate (with Travis) to the inspection after installation (with Russell) we have had nothing but stellar service.
July 8, 2021
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Pat Letrick
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Did a great job job from the 1st phone call to Kathy She had me taken care of in a mater of days new unit and old unit gone
July 7, 2021
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Wayne H Abney
Rated Us: ★ ★ ★ ★ Out of 5 stars.
very professional completed the job in a timely manner
July 7, 2021
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Julia Bostick
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The staff including Office: Christina and office manager, Dana, Sales: Travis, Repairs and Supervisor Rusty are professional and very knowledgeable from beginning to the end of service. They are also extremely pleasant to be around and kind. They will be on my list for all our HVAC replacements and repair services. Thank you.
June 30, 2021
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Debbie Gunter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
My quality inspection was very through. It included someone going back under the house and even checking the heating system.
June 29, 2021
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K Adams
Rated Us: ★ ★ ★ Out of 5 stars.
Confused why website says “no service call charge” however for Freon I paid $199 service call fee plus charges for Freon. Should have been told when I called that was going to happen.
June 24, 2021
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Billy Ray Moore
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
CJ was a pleasure to deal with,on time fast friendly service. Would highly recommend this company
June 9, 2021
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Larry D
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
It was a pleasure working with the AAA team. Everyone throughout the entire process was very courteous and easy to work with. I would definitely recommend them for your HVAC needs.
June 6, 2021
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Telly Hayes
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I did a review earlier stating the walls around the unit inside my house was left dirty by the installer. The guy who did the follow up inspection, apologized, cleaned the walls and made arrangements for the installer to return to install the missing filter. My wife had questions about the billing. She called and spoke with Cathy who sounded irritated and short but Joey explained and resolved the issue in a nice and respectful manner.
June 7, 2021
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Telly Hayes
Rated Us: ★ ★ Out of 5 stars.
The outside work area looked good but the installer left the walls inside the house dirty around the unit. Two days after instillation, the guy who did the follow up inspection, apologized, cleaned the walls and made arrangements for the installer to return the same day to redo piping to access filter compartment and install the missing filter. My wife had questions about the billing. She called and spoke with Cathy who sounded irritated and short but Joey explained and resolved the issue in a nice and respectful manner. Four days after instillation, I texted the installer to let him know the pipe was dripping water. Seven days after instillation, the installer returned to repair pipe and stop the dripping. I had to have the installer to return because the pipe protruded too much to where the door hit it as it closes. The installer came back and pushed the unit back a little.
June 7, 2021
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LISA R GOODWIN
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This is a wonderful company to work with every time I've called they got out here within the next day. They are very helpful and friendly never had a problem I would recommend them to anybody And they also have great financing available I saved $200 a month on my bill last year! The new unit has paid for itself and then some.
May 20, 2021
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Keeva Washington
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
5
May 7, 2021
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Stan Matthews
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very professional service. The technician was friendly and easy to talk with.He explained things as he worked and did not try to sell me anything. That was important to me. I will be using AAA in the future
May 6, 2021
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Larissa Hill-Walker
Rated Us: ★ ★ Out of 5 stars.
We called AAA to come out and give us a diagnostic on our A/C issue. After 20 minutes of being outside at our unit, our technician Jeremiah comes back in and tells us what the problem was but also proceeds to tell us that our total for the service and repair was $229. We were never given the opportunity to say we would or wouldn’t like the repair done that day. We may not have been able to pay for the repair that day and just needed to know how much it would cost for a date. It was very unprofessional to just fix something when we originally asked for a diagnosis in the first place.
May 4, 2021
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Jeffery Matthews
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service, great pricing, great experience
April 26, 2021
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Eddie And Paula Rary
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service from the estimate, the installation, and the follow up. Would recommend to everyone!
April 24, 2021
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Thomas McConnell
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Well satisfied with presentation. Serviceman even cleaned the filters from the unit. Said he would be here @8am, showed on time. Highly recommend! Don’t hesitate to use them. You’ll appreciate the professionalism!
April 22, 2021
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JEFFREY HUGHES
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The team that worked on my home was very professional. They replaced the entire A/C System in one day. Split unit and the entire duct system. They cleaned up after themselves and every thing is working great. I'm very pleased with the service!
April 20, 2021
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Ernestine Hubbard
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Representative was very professional. He was polite and knowledgeable.
April 19, 2021
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Ying Yang
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA came by the house and replaced the A/C system in less than 2 hours. That was a very fast service. Unfortunately, the new A/C was having issues with my old system that stayed I place, but AAA came back as many times as needed to find the issue. My A/C and heat (as temperatures in April are swinging from 80s to 50s) are both now up and running smoothly. Solid service, and I was sold on the 15 warranty.
April 5, 2021
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Ricky Roof
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great company best customer service. And unit works the best. Thanks
April 2, 2021
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Shameko Giles
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great Service with Scott and Inspection with Joey. Everyone else wanted to charge me $15,000 for installing me a heat and air unit. But AAA knew my situation and made it affordable for me to finally live comfortably. It was affordable and convenient. They blessed me. Thank you AAA.
March 31, 2021
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Bob & Linda Seaver
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
All employees were courteous and very helpful. We ended up putting a new system in. The installers were very courteous and always had time to answer our questions. I would definitely recommend this company.
March 19, 2021
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Vander Daniels
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We had the most wonderful experience with Toby, Malik, Marquis, Stone and Brandon. They were very professional and polite. They done an awesome job and I will forever spread the good news and give AAA Heating & Air a Superior rating. Just call AAA. don’t look any further they provide excellent service.
March 10, 2021
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Perla Ocampo
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The online appointment was quick as well as the service definitely will recommend to my friends.
March 9, 2021
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Dorothy Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
they were efficient ,respectful and the system is working just fine.
March 9, 2021
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Anthony P. Giunta
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very professional and friendly caterer to our family
March 9, 2021
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Judy Shields
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Always the best service I have ever been provided. They are always courteous, helpful, and accommodating. I recommend them any time some one asks me about a heat and air need. I have been with them for a good while. I tried out quite a few but by far the best service ever found right here at AAA. I highly recommend. They are very honest and that is a real plus.
March 9, 2021
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Mark S. Gratton
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
From Matt, Danna, Roy, installers Nick and Clint, Rusty, Cathy, and finally Mr. Roy Terri and I thank you for your professionalism and top notch customer service. Totally satisfied!
February 28, 2021
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Sue K.
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Scheduling an appointment was quick and for only two days from the call. Serviceman was professional and very thorough. We highly recommend your services!
February 26, 2021
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Henry Shear
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Y'all were very professional and courteous and you kept your appointments on time and we appreciated that
February 5, 2021
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Dan Risinger
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Very professional.would highly recommend them!
February 4, 2021
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Jerry Axson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA never lets me down - great people and great service for the right price. You just can't ask for better!
February 3, 2021
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Carolyn F Roach
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service was excellent and CJ the technician was friendly and professional which makes a big difference when someone is coming to your house to do maintenance service which he did on my heating system. He explained exactly what he was doing. I would recommend AAA Heating and Air to anyone if they have a problem.
January 21, 2021
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Abraham Bradley
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service provided by the technician was great. I would recommend this to anyone. Thank you so much.
January 14, 2021
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JAMES WATSON JR
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I am very pleased with the service that the service technician provided. He was very knowledgeable of the repairs that needed to be performed and he gave good sound advice explaining all aspects of what the repairs on my Heat Pump unit. He was professional, cordial, and his demeanor was outstanding. I would highly recommend AAA Heating and Air to everyone. Thanks for such services! James Watson Jr.
January 12, 2021
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Michael Kantz
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Photo of AAA Heating & Air, LLC. AAA Heating & Air, LLC. 844 Founders Rd, Lexington, SC 29073 just now It all started with a phone call to AAA Heating& Air, then a few days later a visit by Mike the Salesman, Then a few days later on a Wednesday the crew (Nick and too tell u the truth I forgot his name, Sorry)showed up with everything they needed. Took my old system out and put the new one in. By 3:00pm they were done. Cleaned up after themselves checked the system out one more time too make sure it was working. On Friday Rusty showed up and the first thing he did was take down the panel that I had used with the old one!. Leaving a big gaping hole were the old unit was!. I said that ain’t gonna work!. First when my wife comes home she’s gonna say “Oh heck know” and kick me outta the house. So Rusty said he would help me come up with something that won’t get me kicked out the house. Well together we came up putting a metal grille on the large flat panel right in front of where the air grille was on the new door. Worked great and didn’t interfere with the air flow because this new unit required Hugh amounts of air flow to make it as energy efficient and less noisy then before. Well I knew that would be wife approved immediately. Happy wife happy life! It was a Hugh pleasure working with Mike,Rusty,and The Crew. Not to mention the office personal at AAA Heating & Air in Lexington,SC. Wanted to also point out how attention to detail they were. For instance they looked through my pile of broken bricks to find just the one they needed to close up the hole in the brick wall were the old unit was because I had the new unit put in a different location on the end of the house. At the new location they cut a nice neat square hole in the brick wall and once the line set , 120volt cable and Thermostat wire were through and hooked up to the new unit Nick put a bunch of silicone all in the hole all around the wires and such so that they wouldn’t rub against the brick hole. They even suspended the entire line set, wires etc. from the metal beams under the house so that they weren’t on the ground!. I’m 68 years old and have not seen that kind of attention to detail as I have experienced with AAA Heating & Air LLC in Lexington, SC. Great Job Guys! Thanks everyone!. Michael J Kantz US Army Retired 803-518-1952 jbmike7@bellsouth.net
January 11, 2021
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Chris Stockholm
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Overall rating of "Liked" because of lack of communication by office. I called and scheduled an appointment for the next day "between 9 am and 1 pm". Around 3 pm I got a call from Technician TJ saying he was on his way. I asked him why he didn't come between 9 and 1 like I was promised and he said his schedule showed my appointment between 1 and 5 pm. After following up with the office I found out two technicians had called out sick that morning and so they had to move my schedule from 9-1 to 1-5. BUT NO ONE at AAA called me to tell me this - Simple Customer communication! So early impression of AAA was "Disliked." However, the professionalism, care, and technical knowledge shown by my technician TJ Keisler was outstanding! Not only did he troubleshoot the problem to the proper bad component, he also received and installed the part a day before we were promised. So we will use AAA again. We'll see if they can keep my scheduled time and move the rating up to "Loved."
January 11, 2021
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Sandra Galloway
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very impressed with repair tech and the installers. They were very well mannered and left no trace of being here. A huge thank you to Travis D, Brandon and Malik. Great company, will definitely let others know.
January 7, 2021
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Freda Crozier
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Really liked the way that your tech person came out and serviced my heating and air .When they called and gave me the time that they would be here he was on time .Thank you so much for your service. Keep up your good work .
January 6, 2021
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Mae Morris
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
All the guys I interacted with were extremely professional, easy to work with and talk to and they installed my HVAC in a very short time. It is working beautifully now and I am warm and comfortable. Thankyou all., I would recommend you to anyone that is needing any type HVAC service. Very good company and I believe they are honest and very dependable. I have high praises for all of them.
January 6, 2021
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Dawn Patton
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Thanks so much for coming and fixing our heat on a Sunday in such a timely manner! Alway appreciate the friendliness and politeness of the staff. Thanks so much!
December 29, 2020
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David H Sturgis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Needed to purchase a new system recently. Talked to and dealt with several people on the staff. All pleasant and professional. Special thanks to Roy Finley who helped me to close the deal. I own rental property and have used various HVAC dealers. HIGHLY RECOMMEND AAA.
December 28, 2020
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Jacie Weston
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Good service
December 18, 2020
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Rashaun Doctor
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent service!!! Very professional!! AJ was awesome!!!!
December 15, 2020
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Michael Ulloa
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA heating air company
December 3, 2020
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Disrespected
Rated Us: ★ Out of 5 stars.
So I'm in the drive through at McDonald's. The person beside me completes their order before mine, so I wave them ahead. No need to confuse the McDonald's employees. Now imagine my utter lack of shock and surprise when I hear some redneck scream, 'I can't get breakfast because some dickhead is waving people ahead of him!' He was driving one of your trucks, and did, indeed, look like a pasty faced redneck that needed both teeth slapped out. Had I been in a less than stellar mood, that would be your corporate image right now. Please warn your employees that screaming obscenities from your company vehicles is unacceptable. Thank you.
December 3, 2020
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Sarah Miller
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
TJ was very professional and knowledgeable!! He was very thorough and explained everything that I he did to fix my unit!! I will never use another company!! Thank you TJ!!
November 25, 2020
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Coleman Millard
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
TJ was the best repair man he was so nice,and knew what he was doing.great work.
November 25, 2020
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Eddie &Marie Williams
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
It’s our pleasure to write this note of appreciation for the outstanding service provided by AAA Heating & Air Company. Our System broke and we were facing the difficulty of not having heat for the winter months nor air for the summer months. Your technicians rectified this problem in one day. Their ability to resolve our HVAC needs so quickly exceeded our expectations. We would sincerely recommend you're Company to anyone who needs a Heating & Air repair service. Keep up the good work!!!! Eddie& Marie Williams
November 24, 2020
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Laura Toland
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Tj came and worked on my gas burners on my ac unit and he was very nice and thorough with making sure he knew what was wrong and how to fix it. I had a horrible experience with ARS last winter trying to fix my heat and Tj came and fixed it all in under a week. I will never use anyone else besides y'all ever again! Thank you.
November 14, 2020
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Karen Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Travis is an awesome technician. He was professional and knowledgeable and took all Covid prevention measures that he could. Thank you, Travis!
November 13, 2020
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Ron Knight
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Travis was very professional, he explained everything he did and recommended I get a carbon monoxide detector. I would certainly recommend AAA.
October 28, 2020
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Kathleen Ray
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Called to schedule turn-off of gas and removal of gas line to our fireplace. Received same day service. Technician called to inform me of his pending arrival. He explained what this entailed and completed the job in about an hour.
October 13, 2020
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Cynthia D Kussman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Travis was very professional. He explained the whole process to me both before and after the work. He and his crew were on time, called before arriving, and professional while working at my house. Highly recommend AAA Heating & Air.
October 13, 2020
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Jeanette J.Haskell
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Loved
October 8, 2020
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Horace Williams
Rated Us: ★ ★ ★ ★ Out of 5 stars.
On time and did great work. Explained to my satisfaction.
September 17, 2020
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Unsatisfied Customer
Rated Us: ★ ★ Out of 5 stars.
It seems you went out of your way to lose a customer. A simple request was ignored which potentially caused me a setback on your part. I call to inform you and still wanted to do business with you, and then you made commitments to call me back with an offer and blew me off again. So you lost the 10k sale I was going to buy and the 14 commercial units that would have been signed up on service contract. I was total misled by your commercial. Keep up the good work👍🏽
September 4, 2020
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James Fennell
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Owner explained things better to me. All good, and ready to go.
August 25, 2020
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Dan Risinger
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Very good job .. would highly recommend them!
August 4, 2020
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Charles Overturf
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
After checking around and reading reviews plus a local family owned business helped to make my decision. Travis did a through inspection and listened to my concerns, plus he crawled under the house with me to see what i was worried about. The crewmen David and Zach were courteous and did a outstanding job on the installation even after a snauf they got it done and did it well. Thank you AAA, great job.
August 3, 2020
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Teresa R Pontoon
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Thank you for your excellent customer service. A SPECIAL THANK TO THE INSTALLERS ZACH AND DAVID JOB WELL GUYS!!!
August 3, 2020
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Machelle Heyward
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Highly recommended financing was guaranteed and customer service was superb the team came in on time got the job done in timeframe said. Longtime coming project for me I’m very pleased with my new HVAC system!
August 1, 2020
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Gary Walker
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Outstanding
July 29, 2020
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Jerrell Haynes
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This is now the third visit to repair my old doublewide AC this year(contractor#109890 name unknown)but I want to commend the tech who worked on my unit same guy all 3 times,He is very professional & knowable,fast & friendly!loved his work & that he wore a mask for my safty,I don’t rate people till now,am 67 & worked with AT&T as a Tech till retiring so I know a great tech when I see one,believe me he is one of the best & now my church uses AAA for all their services too.will defiantly Recommend AAA to all my friends & associates !thanks for being fast & reasonably priced!you made my day,being so hot realy needed quick service for my family & you ware there!
July 27, 2020
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Joy Wallace
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Installers did a great job, created a second return air, so it was a lengthy process. It was late afternoon when they left going to another job. Wrong thermostat was installed for unit causing the compressor to not come on. When I called about 5:30-6:00, there was some one here to fix the issue within 15 minutes. The next morning , the correct thermostat was installed and it has been nice and cool since.
July 27, 2020
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Danielle
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
July 22,2020. These guys were great! Very professional, courteous and hardworking. They answered any questions that we had and were knowledgeable. I cannot say enough good things about my experience with the crew and company. Absolutely amazing!!!
July 25, 2020
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Earl Turner
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
good job
July 18, 2020
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AUSTINE GANTT
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin Crew did an excellent job! Very professional and Calvin went over important information that will help me in the future with my unit. Everyone I spoke with was very friendly and kind.
July 15, 2020
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Elizabeth
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service was wonderful
July 8, 2020
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Chrystal Bolouvi
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Good service very knowledgeable, solved our problem quickly. Will use them again...
June 30, 2020
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Lartee Myers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very courteous and at the same efficient through out the whole process. Thank you!
June 27, 2020
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Deborah A. Hill
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I have and would recommend AAA Heating & Air, LLC. Thank you for being so nice. Mr. Roy is awesome! and the contractors who came to put the unit in were very nice too. I love the unit. Thank you again for finding a way to help me. Melissa was so kind. I have already told 3 people about the unit itself and how helpful AAA was in helping me. The unit is quite and keeps us very cool. The only thing and this is not really a negative, but the thermostat is a little hard for us none gadget persons to operate. I think I would have preferred a simple one. Just a on and auto and off switch. :). Thank you again. Ms. Hill
June 23, 2020
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J Caldwell
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's Crew was prompt, courteous and professional. They explained the process and reviewed the install upon completion. Excellent, superb service!!! Highly recommended!!
June 19, 2020
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Betty Richardson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Your customer service team is always fast, friendly and courteous. Your technician was prompt, called before coming and always friendly and courteous. Thanks for all you do.
June 19, 2020
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Kenneth & Gail Brown
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's crew was amazing! They were very professional and courteous. I was very please with them and the AAA team.
June 15, 2020
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Michele Breen
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We have been working with AAA for a few years and we love their fast, friendly service. I would recommend them to anyone.
June 8, 2020
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Billie Still
Rated Us: ★ ★ ★ ★ Out of 5 stars.
On time and nice. AAA always tries hard to make us happy.
June 5, 2020
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Pinkney Epps
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Thank you AAA Heating & Air for working with me to get my new unit financed and for getting it installed in one day. The Calvin Crew were on time, very professional and left things in order. The are an awesome team! Again, thank you! Mr. Epps
June 3, 2020
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John Carter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
18 months into our new (now 3) units with C.J. Hall again doing the service call and minor repairs...a trouble-free system with friendly and efficient service all around. (more notes below under Sara's comments.) Highly recommended!
June 3, 2020
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Susan C Fallon
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I’ve had nothing but good service from AAA. They check my system twice a year and promptly respond to service calls. It gives me confidence that I will get the maximum years of use from my unit thanks to their service.
June 1, 2020
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NANCY STROBEL
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Used this company to replace an old hvac system. The customer service was friendly, Matt who came to come out and look at what was needed and gives us a quote was punctual and very knowledgeable with what kind of system would be good for us. They were very prompt on installing the unit. There was an issue/problem but they came right out and got the problem corrected (old duct work due to old house had some insulation fall down in it) and the unit is working fine. I highly recommend this company. Thanks for the great customer service--this is something that is hard to find in this day and age.
June 1, 2020
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Robert And Lisa
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We have just had a new A/C package installed in our home and the old one removed. Calvin and his crew was amazing. The unit outside was installed professionally. Calvin's crew did a great job. Also, a quality person (Rusty) came to visit us after the installation. He was also very professional and informative. Calvin's crew and Rusty explained things and answered any questions that I had. Will recommend to anyone to call AAA Heating and Air. Great job!!
May 30, 2020
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Antionette Trapp
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I've been in my home over 20years I've been though 3 air units nothing was cooling my home down to a comfortable temperature the only time it was cool in the summer time was morning and late evening Until AAA installed a new unit My home it is really cold now I love the job they did for me very professional knew exactly what my problem was as to why my home wasnt heating an cooling probably thank you for taking such good care of me
May 14, 2020
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Romeo Jones
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Tech was awesome! Very informative!
May 13, 2020
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Lorraine Hutto
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
A shout out goes to Melissa,Katharine,Jason,Toby,Carson,Taylor,Mike and anybody else I may have missed naming. You folks navigated unprecedented times and as a result,I have a new HVAC,new ductwork,oh and let's not forget,new vents in my ceiling. You folks make things happen in a timely manner. The work that was put into my home shows how much talent AAA guys have. If something was not right, it was fixed immediately. I look forward to doing business with AAA for years to come.
May 12, 2020
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Faye S. Puckett
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We have just had a split heat pump system installed on our home and the old one removed. Scott’s work was unbelievable. I have never seen such a professional job as his. The unit outside was installed perfectly. The unit under the house was perfect also. I have no complaints. His knowledge of installing these units was above outstanding. Also I did not expect a quality person(Rusty) to visit us after the installation. We haven’t ever had anyone do this. He was very professional also. He also had no problem with my going under the house with him to see what was done. I was highly impressed with them both. Will recommend to anyone to call AAA Heating & Air LLC. You won’t be disappointed.
May 12, 2020
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Leland Hardin
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's crew. Wonderful service, The gentlemen were so polite and respectful. They could not have been any better. They are welcome at our house anytime.
May 11, 2020
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Doug Mann
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Had my a/c ducts replaced, and a vapor barrier installed. A A A techs showed up early, they were all very polite and friendly. Finished quickly , did a great job. I would definitely hire them again. Positive experience from beginning to end. 5 stars are not enough.
May 5, 2020
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Susan Morris
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his crew were very professional and respectful. They did a great job!
May 2, 2020
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Priscilla Cramer
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin Crew and his staff was very professional and knew what they been doing in a very friendly relaxed way. Not only was the service expert was fast Calvin took the time to educate me. Highly recommended.
May 1, 2020
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Stephanie Keitt
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Loved the service
April 30, 2020
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Robert Murphy
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The technicians that installed our unit did a fantastic job and were extremely professional! Our unit is working great and we are very pleased with the price of the unit and the service thus far!
April 30, 2020
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David M
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very satisfied. They were 30 minutes early and finished quicker than expected. Added UV light and purifier to new HVAC. Best new unit I’ve ever had. Thanks
April 28, 2020
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Kevin Staberg
Rated Us: ★ ★ ★ Out of 5 stars.
Service was good but the part that was defective and under warranty caused the loss of Freon and cost of Freon should have been covered by the warranty but we were charged for it!
April 28, 2020
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Brandi Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Wonderful service! They explained everything very well when they came to do estimate and when they installed they were very nice and explained and showed us everything they were doing!!! Excellent service! Definitely recommending!!!
April 28, 2020
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Wayne Slaughter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very professional Crew, very high team effort. The superior is top notch. Thank you all very much.
April 26, 2020
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Marlon Buff
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent installation. Reasonable rates. Very happy with new HVAC!!!
April 18, 2020
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Crystal Spangler
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Friendly and excellent service
April 16, 2020
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Nikki Schneider
Rated Us: ★ ★ ★ Out of 5 stars.
Awaiting refund
April 20, 2020
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Akeem Bamberg
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Everything was professionally done and in a timely matter. Great customer service from the telephone call to the installation.
April 2, 2020
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Dolly Patton
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Thanks for taking care of our HVAC! And for being persistent to find the problem. Staff are always friendly and professional. Wouldn’t use anyone else!
April 2, 2020
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Catina Williams
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very professional, and cleaned up neatly.
April 1, 2020
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Josh McGee
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This company truly feels like a little family. Everyone was very professional, and literally went out of their way to make sure I was taken care of. They are not out to just make a buck; you can tell that they are truly concerned for the comfort and well being of their customers. I would absolutely recommend to family and friends and am very proud to have chosen them for my heating and cooling needs.
March 27, 2020
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Tranpus Jones
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great quick service.
March 25, 2020
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Tracey Alford
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin’s crew was excellent! Excellent service, very punctual and knowledgeable! Great job guys-I’d recommend them without hesitation!
March 11, 2020
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Kellie Crosby
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Did a wonderful job and everything in a timely manor! Would definitely recommend them to anyone!!
March 4, 2020
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Donald Defino
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's crew did an excellent job would recommend them to everyone
February 7, 2020
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Sara Carter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
More than a year ago we switched to AAA and had C.J. Hall install two 16 Seer units for less than the price two 14 Seer units that we'd been quoted. Installation was smooth and all has worked well since...6 month service calls were problem free. Now C.J. has put a small 16 Seer unit into our basement--again for less cost that we'd been quoted for the 14 Seer unit--again a very smooth installation. We continue to be very happy with AAA and have saved money by going with them. BTW, the 16 Seer units do make a difference--in heating efficiency and costs, and if you can get them for less than what others charge for lesser units...it's a great deal.
January 28, 2020
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Charles W Jackson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
TJ and Tommy very professional!
January 28, 2020
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Billie Still
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Had a few problems that needed to be worked out. The owner, service men and supervisors were quick to come and more than helped get me satisfied. A bunch of great people. Even the office staff are there for you. They did moisture barrier and one manager even put a few screws in my screendoor!!!! I won't hesitate to call if I need them. Only hugs here.. b,s,
January 22, 2020
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Scott Park
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Jayson was great. He came out to “fix” my HVAC system and boy was he surprised to see an AMANA unit that was ATLEAST 25years old. He was very well versed on what could/should happen to get us to the 21st century, LOL. The next few steps were effortless due to the awesome folks we had interaction with. The install was completed quickly and then an inspection. Inspector - Jayson came back out and gave us a thumbs up. The next thing is what really prompted this review. My house is well on its way to being a SMART HOUSE, but you know what they say : only as smart as the user. Jayson stayed almost an hour helping me to connect my new thermostat to ALEXA and it wasn’t that easy (networks, etc.) but he was determined to get it and HE DID SHOUT OUT to AAA Heat&Air Thanks Jayson
January 16, 2020
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Robert Mosser
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very professional and takes pride in their work.
December 20, 2019
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Sue Ann Lever
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Jason came out to the house to repair my heat issue and quote a new system. Not only was he punctual, he was early and rescheduled for an hour earlier! This is fantastic! He was very personable, explained everything and made recommendations that made sense. Thank you, Jason!
November 15, 2019
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Victoria Randall
Rated Us: ★ ★ Out of 5 stars.
I haven't even had the unit installed and they were three and a half hours late! Had someone there since 9 a.m. Did not bother calling me to let me know it would be noon or so. I had to call them to see where they were. Didn't arrive till after 12:30!!!
October 24, 2019
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Lucy Stump
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent service, polite & punctual. Allen Dudo, a superb representative of your company. I couldn’t have been more pleased & loved the $36.00 special!!!
October 20, 2019
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Katrina Edwards
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The technicians know their stuff, are efficient, professional and always on time! They have serviced our office and my home and always make sure we get the most out of our equipment. I definitely recommend them.
October 9, 2019
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Rusty Crider
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Did and awesome job and was very friendly
July 15, 2019
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Donald Shaffer
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
My tech was Jason and he was very professional and explained the process I was getting. Cleaned my unit in the attic and services the outside unit. Will recommend to everyone. Thanks Jason
June 24, 2019
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Harry Fee
Rated Us: ★ ★ ★ ★ Out of 5 stars.
jason finley came out sept 23 to evaluate my AC. he was very thorough and efficient. he diagnosed the system and suggested several solutions. jason was very courteous and helpful. i am waiting to hear from from my homeowner policy before i can procede with repairs. so far, i'm very satisfied with AAA. i signed up for a maintenance contract with AAA.
May 24, 2019
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Jill Robinson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's Crew were so professional and finished the job in one day Id give them 5 stars
May 14, 2019
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Anthony Boozer
Rated Us: ★ ★ ★ ★ Out of 5 stars.
The above 4 stars is solely in regards to Rusty and Michael. Several technicians had been dispatched to my house on several different occasions regarding a new unit not blowing cold air throughout the house, with inside temperatures reaching 80+ on a daily basis. After several calls and technicians blaming the issue on anything from duct work to windows, Rusty came out and discovered the issue nearly immediately, and had Michael come out that same day to fix the problem. Turned out the crossover was laying on the ground, and apparently had been for some time. I wish I could say AAA as a company deserves a rave review, but it is only because of the hard work and attentiveness of these two men that I am writing a positive, instead of negative, review.
May 11, 2019
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Vicki B Smith
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Called this morning in a panic because we have company coming in from CA. AAA came out today and was on time!!! The appt person said she knew this was important to us and I liked her down to earth attitude. We like friendly service people who come across very honest and that's what we got today when Jason Finley and David Jenkins showed up at our home. They were both very professional, homed right in on the problem and we felt....DID NOT OVER CHARGE US. This is the third time we have used AAA and a friend referred them to us. Guys, we are going to need a new unit when we move to the condo next year. Pencil us in, thanks.
April 22, 2019
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Cathy Miles
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin’s crew did a awesome job installing new unit and duct work. They were very professional. Would highly recommend these guys.
April 11, 2019
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John Roof
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr Roy Cunningham came out to give us a free estimate. He arrived in a timely manner, was extremely polite and very helpful with questions and concerns. He is the first service call provider that actually wore shoe/boot covers on our carpet. We appreciate him for doing that. We have a 10 month old that crawls around on our floor, so keeping shoes off the carpet is important to me. This was a pleasant quick estimate.
April 2, 2019
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Sheila English
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Today was my second time calling on AAA reason why I love there service I wouldn't put any other company before them I love there work.
April 1, 2019
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Kathy Cornish-Wilson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I just wanted to say that I am very pleased with the service that I have been provided by AAA Heating & Air. The installation by Calvin's crew was remarkable from beginning to end. The install didn't take much time and they explained things in detail and answered any questions that I had. Thanks for the prompt service.
February 11, 2019
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Charlie Blackwell
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Here is my public confession for today. While receiving notice of a power failure at my home today, I reacted out of my foolish pride and wrongfully accused AAA Heating & Air of poor workmanship. They came out and together we found the problem. IT WAS NOT THERE ERROR but rather the 47 year old panel in my home. I truly do believe in transparency and accountability so going through todays events with AAA H&A I learned a profound lesson of truth and honor. It was taught to me by the unsung hero of my prejudice, The owner of AAA H&A!!! Not only did he stand in the gap for the integrity of his Brother/Company he also humbled himself and replaced my broken Electric breaker so that I wouldn’t harm my home or self at NO COST to me whatsoever!! It has pleased The Lord to present me with this opportunity to receive AAA Heating & Air’s kind, and graceful rebuke and I’m humbled by their grace toward me in-spite of my poor management of their relationship. My error is clear and I APOLOGIZE for being so reactive. I’m forever in-debt to AAA H&A. Customer Service has never been more honorable than what I saw today from this company. Thank you AAA Heating & Air Charles Blackwell
January 30, 2019
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Dorothy J Kirmeyer
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service from beginning to end. The installers ( Billy Smith and Zack ) were very polite, professional and answered all of my questions and concerns. My experience with AAA Heating and Air was very positive from the call for service, to the estimate, down to the installation. Yes, I will/ would recommend this company to anyone that is in need of their service. Great Team!!
January 28, 2019
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Jeannie Walker
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I could not be more pleased with the installation and service I have received from your employees. Calvin and his crew did a great job installing the new unit and they were courteous and polite to me. Mr. Roy paid me a visit today and he to was the same as the others. I have already recommended AAA to my family and friends. Thank you and I look forward to many years of doing business with you.
January 23, 2019
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Paul Hensley
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Polite,knowledgeable, very efficient
January 18, 2019
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Karen Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark Branham was very professional and efficient. He called to say that he was on the way and arrived in a most timely manner. He deserves a great job and recognition from the owners.
January 11, 2019
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Robert J. Hoffman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
A big Thank You for being a genuinely caring heating and air company and having stellar associates like Mark Branham who helped me today... He not only cleaned my outside unit thoroughly, he gave me assistance and advice on how to dissasemble the inside air vent metal casing so I could then later clean it outside and repaint it...I was so pleased!! Thank you so much Mark...Mark widens the moat against competitors and puts Tripple AAA in a stronger competitive advantage in their economic castle!! This is Warren Buffet (Berkshire Hathaway) wisdom which Mark emulates...
January 9, 2019
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Elisabeth
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark called to confirm our time, was prompt and did a thorough job. He also answered all of my questions.
January 8, 2019
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Richard Raisley
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was on-time (early, actually, but called ahead to be sure it was okay), friendly, efficient and very helpful.
January 5, 2019
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Maurice And Rachel Moore
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Mark continued maintenance service of our AC to completion in the rain .. great service.. keep up the good work.. thank you Happy New Year!
January 1, 2019
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Cheryle & Tom Waller
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service rep explained everything to us to our satisfaction. The installers were professional and were respectful of our property. They finished ahead of when they said they would be through. After the installation, the system ran so quiet that I kept asking my husband, is it working? It was such a good experience. I will be glad to recommend AAA HTG & Air to everyone.
December 31, 2018
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William Apple
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service technician (Mark) was on time and called before he showed up. He was very professional and took his time making sure that my system was working properly. I'm very happy with AAA and their staff.
December 31, 2018
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Samantha Wallace
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
A unit check up was scheduled today at 9 a.m., and a technician named Mark was prompt an extremely courteous. He answered all of my questions thoroughly and gave me some tips as to how to make sure that my unit was being properly used. I have already recommended AAA heating to a co-worker. Mark rocks!!!
December 27, 2018
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John C
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We approached replacement of both our HVAC systems with some apprehension, having had difficulties with repairs and getting informative bids from other companies for the past several years. We saw the AAA ads, read the reviews, and asked for an estimate. C.J. Hall gave us a clearly written, detailed quote for two 16 seer Trane systems, significantly less than our best other quote for a similar lesser brand system. All communications with the office smooth & friendly. On installation day--seven guys in four trucks at 7:55 AM led by Billie & Zack Smith, accomplishing a double installation, including a cramped attic air handler, smoothly and out by 3:00 PM...all cleaned up, everything working, and no payment necessary until several days later when C.J. came by to check the systems. First year--free service, & 15 year warranties. We're happy & relieved to have found the AAA people. They modestly say that all their franchises work the same. Our Thanks to all of them.
December 26, 2018
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Christine Lehner
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service is always great this time we had Mark aka Santa. He was awesome and very thorough. Happy New Year AAA!!
December 26, 2018
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Delores Leonard
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark did the maintenance on my unit today 12/21/18. He was very personable and efficient. He called ahead of this arrival and was on time. I have and would recommend AAA.
December 21, 2018
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D. Richardson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was very friendly. He was knowledgeable and efficient. I appreciate that he took the time to fully answer all of my questions. Thank you!
December 21, 2018
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Karen Risher
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was courteous, pleasant, and thorough.
December 21, 2018
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Michael E Hodges
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
tech mark did the service on my unit, I was very pleased with the job he did
December 16, 2018
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Debra Pendleton Smith
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy and his helper did a wonderful job installing our new gas pack. They cleaned up the area around the install and you would think nothing happened out there. I am very impressed with the install.
December 14, 2018
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Mary Cash
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin crew were on time very polite. It was raining and they work and got my new unit in and running. When they were finished cleanup and check everything before they left. Very polite and work stead all day not a lot of people now day do that . I am happy with the team or crew of Calvin. Thanks.
December 14, 2018
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Keith McCullough
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Just had a PM service done to our unit and was happy with the visit. The service techs name was Mark and he made my wife and i feel comfortable while he was here. He engaged in conversation and took his time with us during his visit. He wasn't in a rush to get out and seemed to pay close attention to what he was doing. I even renewed another years service plan with him because he acted as if we had been friends for many years even though we just met. Thank you AAA for the professional service.
December 12, 2018
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Pamela Borawski
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was timely and did an excellent job. He was very personable.
December 7, 2018
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Nancy W Kennedy
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin C did a great job installing our unit and a very mannerable young man.
December 6, 2018
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Jeannette Kean
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark came out yesterday and did a wonderful job of servicing my unit! Very nice man. He looks an awful lot like Santa Claus which means you might have some explaining to do to the kids, as he is not at the North Pole right now. *wink*
December 6, 2018
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Conserverina Evans
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy came out and calibrated our new HVAC system. He was efficient and knowledgeable about what needed to be done to get our system running to its full capacity.
December 5, 2018
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Tish Alleyne
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We are very satisfied with AAA. They keep our system in tip-top shape. Mark, our service technician, was friendly, on-time and knowledgeable. Thank you!
December 3, 2018
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Linda Bray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark did an excellent job. Plus he looks like Santa Claus. Best of both worlds.
December 3, 2018
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Brittany Cook
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service from Mark. He was very friendly and professional, and he provided useful information about our vents and filters that I did not previously know.
December 2, 2018
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Charles A Wynn Sr.
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark came out today, and what a pleasant guy...kinda looked like Santa...jk He did an excellent job. Quick and efficient. I would give him 5 Stars...
November 30, 2018
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Mariann Harsey
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark did a service call for us today very professional and very kind and pleasant didn’t wast know time getting the job done thanks Mark for a job well done see you in april
November 29, 2018
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Bill Boggs
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark came out yesterday and completed our semi-annual service of both our new and our older HVAC systems. Mark was very professional, punctual, and respectful of our home, property and our equipment. We also were very pleased that it was only $50 to add our older system to our current service contract. AAA Heating & Air has provided us with outstanding products (Trane), installation and follow-up service. All at excellent pricing. Thank you!
November 28, 2018
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Scott & Tamara Lowman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark came out to do routine maintenance on our unit and we were very pleased with his service. We definitely would recommend AAA Heating & Air.
November 27, 2018
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Earl Lester
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr Rusty and Hall provided excellent service for our home. Our brand new unit is working great!👌👌. We would also like to thank the manager for all of his assistance in working a great affordable price so that we could purchase this unit. Thanks again
November 27, 2018
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Casey Cline
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark came out to provide a maintenance cleaning of my HVAC system. He was very professional and respectful. I would recommend him to others.
November 23, 2018
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Sally Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was very kind and professional. He did an excellent job and explained everything as he went along. I couldn't be more pleased with the good as well as excellent job he has done.
November 23, 2018
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Joel Sherman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark was very courteous, knowledgeable, and friendly. He was very thorough and explained what he had done and how all of the safety items are working perfectly. Very professional in all respects.
November 21, 2018
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Cheryl Leysath
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I received excellent service today from AAA Heating and Air. Mark did my service call, which was my semiannual check on my HVAC. Mark was very friendly and professional. He gave me excellent advice on some things I should do to keep my unit running efficiently. I was very pleased with the service.
November 19, 2018
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Thomas C Jenkins
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Mark did a good job and was very professional
November 19, 2018
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Viola Best
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
My Heating and AC Unit was serviced today by Mark. He was very personable, polite and knowledgeable. GREAT TECH and he provided GREAT SERVICE!!!
November 9, 2018
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Jerry Adger
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mark serviced my heating and AC unit today as part of our annual maintenance agreement. Mark was very pleasant and knowledgeable about his work. Mark was able to complete the maintenance service fairly quick and informed me of the results of his inspection. I really appreciate Mark's promptness and professional service.
November 8, 2018
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Marc Halvorson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Jason Finley was our tech who came to service our heating and a/c unit. He did an excellent job and was very thorough. We have always had positive experiences when dealing with AAA on any service / maintenance call. They are a great company to work with.
November 5, 2018
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Waddy Household
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Roy Cunningham did an exemplar job on our vents. He was very courteous and thorough. Highly recommend him to anyone who needs their vents done.
November 4, 2018
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Dyanna Harmon
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
David Jenkins was a great Tech very helpful and friendly highly recommend AAA heating and air ask for David Jenkins for ur tech
October 31, 2018
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Earl Lester
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service and very professional! Techs and manager explains everything so that you have an clear understanding of your options.
October 31, 2018
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Charlie Blackwell
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin Crew is an asset to the AAA Brand. Hard working crew and Calvin is a highly intelligent HVAC Professional. He was committed to cleaniness and absolution of customer satisfaction. He championed the need for my family to have heat tonight by making my burden, his burden. A true Patriot of service and dedication. AAA Thank you for being knights to our family. We are so grateful and humbled by your presence. God Bless AAA Heating and Air LLC
October 30, 2018
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Earl Lester
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service!!😀😀
October 21, 2018
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Rhonda
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his crew were great. They arrived on time and worked until the job was completed. Before leaving, they made sure everything was working and answered all my questions. Thanks, keep up the GREAT WORK!!
October 16, 2018
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Nellie Jones
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service today was phenomenal. Calvin’s crew was very professional and knowledgeable. All of our questions were answered with no doubt. Afterwards we couldn’t even tell they were here. The two guys did an amazing job cleaning up.
October 5, 2018
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Calvin Crow
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I would like you thank you so much for a wonderful service. I will make sure to give you and AAA come customers. Thanks again! 😉
October 4, 2018
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Brian And Malvina Felder
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I pleasantly enjoyed Calvin and his crew. They came on time and kept me updated with everything that was going on with the install. They all were very nice and respectful when it came down to bringing in equipment to do the install by laying down tarps so that my floors won't get damage. I would definitely recommend your company to all of my family members and friends. Keep up the great work men.
September 30, 2018
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Jackie Jones
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin's crew arrived within 30 minutes of their appointment time and worked until the unit was replaced and working properly. They installed the unit, a new thermostat, and two new air return frames and filters. They answered all our questions and instructed on proper operation of the unit.
August 15, 2018
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Stephanie Castillo
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The installation team was amazing. These guys (David, Paul, and Jason aka the "A-Team") were very courteous, professional and good guys all around. They provided wonderful service and even a little entertainment. I would highly recommend AAA Heating and Air to everyone I know. Thank you!
June 29, 2018
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Laura H.
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr. C.J. Hall did an exceptional job today repairing our A/C unit. He was thorough, kind, and extremely knowledgeable! His customer care was excellent as he explained every step he took as he repaired our unit.Thanks to CJ and AAA, we're cool and comfortable!!!
June 25, 2018
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Karen Ray
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We purchased a new unit last month and we could not be happier with the service we received. If you are in their service area, do yourself a favor and call them first.
June 13, 2018
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Jerry Axson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Wow! I have not had service this good in years. Rusty Crider was our comfort advisor and he impressed me with his level of professionalism, knowledge, and honesty. Simply put AAA Heating & Air are good folks from the Techs to the Owners and they have gained a new customer today.
June 10, 2018
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Michael Wilson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We have been using AAA for all of our houses that we have under construction and they are GREAT people to work with. There service is fast and very professional. I would Highly encourage you to give them a call if you are needing any sort of Heating and Air work done.
June 4, 2018
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Clesia Nelson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I believe that I got the best service that any one could ask for.
May 23, 2018
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Jeannette
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Michael got my home the coolest its ever been in 19 years!!
May 20, 2018
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Dwayne Streeter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his crew done an excellent job. Completed the job in a timely matter. I would highly recommend his service.
May 1, 2018
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Felton Stephenson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Roy and Dana Finley with AAA Heating and Air and all of their employees has been a wonderful company for us. We were "limping along" during the very cold winter of 2018 with a 20 yr. old Heat Pump and we decided it was time to make a change. From the outset with our initial meeting with Brandon Sturkie and his explanation of the various options available to us we could tell there was a company culture that said we want to do all that we can to take care of your issues. Once the decision was made on the unit to be installed, the administrative personnel and all of the installers displayed tremendous professionalism, caring and neatness that Betty and myself really appreciated. Paul, Omar, Mark and Joe could not have been more punctual and complete in their installation. The follow-up inspection done by Roy Cunningham, the Company Manager reinforced in our minds that we had selected the right company for our new heat pump installation and future maintenance. Many thanks again to you all for a job well done and we will certainly refer future business to you and your company AAA Heating and Air. Felton and Betty Stephenson
April 1, 2018
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Wendy Grimwood
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Our comfort advisor was Rusty Crider. He was super friendly and knowledgeable. We felt that he was here to help not just to make a sale. We will surely call AAA heating and air for further needs. Thanks Rusty
March 22, 2018
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Thomas Corson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his two helpers were very professional and polite. We were very pleased on they made sure the job was done right and cleaned up afterwards. A very very professional group of men 50 stars to the company and all the employees. Great job. Thank you. Thomas Corson
March 12, 2018
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George L Davis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Michael Fulp was very professional and explained every action he took during my regular maintenance service on 2/15/18. The system is working wonderfully. Excellent job!!!
February 27, 2018
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James Glasgow
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his helper are 2 professional employees in every way. Thanks
February 19, 2018
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David Rivers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and his helper were very professional and did an excellent job.
February 14, 2018
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Jeannette
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Painless from start to finish! Calvin and Dennis were on it!
February 2, 2018
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Laurietta Milligan
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith was really nice he had been out here before he really went the extra mile to help me . i have a new unit i new something was going on with it because i have had three or four advisor to come out and repair it
January 21, 2018
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Katherine M Myers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Update...One year later, my electric & Gas bill has gone from $214 last January to $123 this January!!! AAA's energy efficiency estimated savings was "right on the money." As usual, AAA Heating & Air came to our rescue! Freezing, with no heat at 6:00AM, I called AAA immediately; I wouldn't even consider calling anyone else. Michael arrived early, which is usually the case with AAA. He diagnosed/repaired the problem and we had heat again in no time. Since my furnace is quite old, I decided to go ahead and replace the whole system. Michael was friendly, professional and patient; he not only answered all my questions but answered them in a way that I could understand. AAA financed the replacement at a great rate and will be installing our new system day after tomorrow. Thank you, AAA for always being there for us!
January 31, 2019
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Alvenia Adams
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin & Team - Simply The Best! Professional, Knowledgeable, Respectful
January 18, 2018
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Alvenia Adams
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Excellent Customer Service - Billy Smith Second To None!!
January 16, 2018
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Phillip Q Gable
Rated Us: ★ Out of 5 stars.
Your comerical says you finance all you refused my wife and i so you lied
January 16, 2018
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RICHARD RAISLEY
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith inspected and serviced on our HVAC system, in a very competent, efficient, friendly and professional manner. Very pleased, and AAA is our new go-to HVAC company.
January 12, 2018
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John Latham
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin and the crew were first class. Lost my heat during the coldest temps of the year and in 1 day they installed a new system and all new duct work. Left the area as clean as when they arrived. Thanks guys! You kept Daddy out of the doghouse!!
January 6, 2018
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Latisha Dewalt
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We received great service and an immediate response to solving our problem. Billy was very professional, kind, and helpful. He answered all questions and explained what the issue was. He fixed the problem very quickly. Thank you for coming out so soon.
January 3, 2018
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Brenda Martin
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Each time I had to call the person was always nice and friendly. The technicians did all they could to solve our issue. I really thank Michael for coming on Christmas Day.
January 3, 2018
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Mr And Mrs John M Ford
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We were very pleased with the service we received.We made the call and the very day I called I received a response from the office.The next day Billy Smith (tech) called in response to the service call.He called and gave me his eta and he was on time. He was very professional and friendly.He explained the problem and told me what would have to be done.He was very knowledgable and courteous. We would recommend him and the company to others for sure. Mr and Mrs John Ford
January 2, 2018
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Scheri & Al Force
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith was wonderful! Our unit went out over the weekend prior to extremely cold weather setting in. They came out on Sunday, December 31 to install our new unit. We appreciate them taking time out of a Sunday and New Year's Eve to ensure we had our new unit installed. AAA has been wonderful so far in keeping us informed. Billy was extremely courteous and helpful! Thank you so much.
January 2, 2018
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Travis Oneal
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I contacted AAA to install a new heat pump to replace my old furnace. the turn around was in a timely manner and the service was very professional. the salesman did a wonderful job explaining the unit and pricing. I purchased the unit about two weeks ago.
December 31, 2017
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Ernest Maxham
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
5.0 star rating 12/30/2017 First to Review on Yelp I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components flame rollout switch, fan inducer motor and fan and the heat exchanger. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc. It was great to be able to get such a quick response on very short notice. I definitely recommend AAA Heating and Air to anyone that has HVAC needs.
December 31, 2017
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Ernest Maxham
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
5.0 star rating 12/30/2017 First to Review I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season. Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc
December 30, 2017
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Russell Neu
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
the techs that installed my inside unit done an excellent job. answered all my question and explained any concerns i had.very pleased with there work and performance. thank you Calvin and his helper (sorry i forgot his name). but they did excellent work.
December 29, 2017
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Malika Snipe
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
My unit was installed today and I am very pleased! Eddie did a very thorough explanation of the estimate, and Calvin did an excellent job with the installation.
December 21, 2017
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Lenna Breen
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith came out to our house on Saturday to give us an estimate. He was very courteous and helped us tremendously. We were approved within an hour for a new heating unit and he made sure all of our needs were met. 5 starts for Billy. Thank you
December 17, 2017
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Martha Anderson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
On November 21, we received excellent maintenance service for our heating and air system . Rusty Crider was the comfort advisor who explained each of the services in a helpful way.. He was courteous and efficient in his work. Eventhough this was the first time we met him, the AAA service has been consistentlyl good over the 4 years that we have been a customer..
December 13, 2017
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Catherine Simmons
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith did a awesome job. He fixed everything that needed to be fixed
December 10, 2017
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Jerlean Clisby
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Calvin done an out standing job in installing my unit ,he kept me informed as to what was going on during the installation
November 28, 2017
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Cheryl F Leysath
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA has been a blessing to me. My HVAC was on it's last leg. I saw the commercial on TV and gave them a call. They scheduled an appointment with me and I had a new HVAC within 2 days. The installment was fast and the crew did an excellent job. I had my second scheduled HVAC checkup today, done by Rusty Crider. He was right on time for my appointment, very friendly, gave me very good advise about extending the life of my system. Really appreciated his help. So nice to not worry about heating and air conditioning. I leave I to AAA
November 27, 2017
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ARLENE WILLIAMS
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy was great. Everything clearly explained. Was able to answer questions. He was really nice. Thanks Billy
November 26, 2017
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Cindy Young
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty was great 10 star review.
November 22, 2017
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Margaret Gunter
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty Crider did an excellent job. He service my unit on 11-17-17. Very professional and knows what he is doing. I give him an excellent rating. Thanks Rusty for job well done.
November 21, 2017
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Mary Reynolds
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Service man Michael Fulp came to do my yearly maintenance. He did a great job. Very polite and kind man. I am very please with AAA heating and air...
November 20, 2017
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Linda Mcaulay
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I called AAA heating and air and they came out the same day the service men was very courteous and professional and I would reco mend them to my friends and neighbors. Calvin was a very friendly and knowledgeable of his job.i give him and Dennis the rating of 10 or higher thank you so much for the prompt service.
November 19, 2017
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Gwendolyn Gathers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty Crider comfort advisor was so nice very please with his service on 11/15/17 great person.
November 15, 2017
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Tammy Williams-Mobley
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty Crider was the best. He took his time and explained what the different elements of heat was and the trash debris under the unit should be cleaned and showed us how. He is excellent at his job. Well done ASAP 5 STARS
November 15, 2017
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Everett Brown
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Robert did a very good job and in a timely manner. Blower motor was shot.
November 14, 2017
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Carlton Love
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Michael was very polite professional and seem to do a really good job he seem like it was important to him thanks again
November 13, 2017
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Robin Montgomery
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Many times people are so quick to let you know when you are treated bad and slow to let you know when you are treated good. Well, I would like to take the time to thank Calvin Ancrum from AAA Heating & Air for the professional and courtesy manner while he and two other workers installed my system. Excellent service by Calvin Ancrum!!!
November 10, 2017
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Vincent
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I appreciate the knowledge and professionalism of R. Crider.
November 8, 2017
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Christy Wingard
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service. Rusty Crider was very professional.
November 7, 2017
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Susan Huggins
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
On time very nice and efficient rusty crider was my service person
November 7, 2017
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Helen Smith
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Michael Fulp did maintenance on my heat pump yesterday. He did a very thorough job. He seemed to be very knowledgeable.
November 4, 2017
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Donny Barnhill
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
outstanding employee. All companies should have people of his caliber.
November 4, 2017
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Desirray Moody
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr. Billy Smith was AWESOME & very PROFESSIONAL🤗.
October 31, 2017
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Verneta Turnipseed
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr Billy Smith was great with everything service and all.
October 31, 2017
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Barbara Chandler
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very efficient and prompt. Called to notify me that he was on the way. Billy provides excellent service and explained everything that he did to me in full. Very pleased with the company. I have been dealing with this company for several years and have had no problems. All staff is very helpful and always makes you feel they value your business.
October 31, 2017
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David Siderman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great service, we had a new system installed this past summer and when we went to run the heat for the first time it didn't work this morning. When I called they were very nice and professional on the phone and the technician, Billy Smith came out the same day. He was on time and called me on his way allowing me time to get there ahead of him so I wouldn't miss to much time away from work. We are very happy with our new HVAC system and the service we have received after the install. Thank you!
October 30, 2017
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Sophia Burkett
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Everyone one was very nice and professional. The crew was respectful and worked quickly ,also the sales and office personnel was wonderful! Our total experience from start to finish was great!
October 29, 2017
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Julie Wetherell
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy Smith gets a AAA rating. Thanks, Billy!
October 27, 2017
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Nicole Farison
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I was happy with all of the personnel throughout the process of purchasing and installing a new air conditioning & heating system at my house. When calling AAA Heating & Air, LLC, Nicole handled my original service request and sent Michael the Service Advisor to diagnose the problem with my system. My system was over 11 years old and proved not a value to repair. When Michael priced the new system required, Dana then handled the ordering and worked with me on financing. The installation crew with the new Goodman equipment arrived within a couple days and the work was completed satisfactorily, quickly, while leaving my house neat and clean. Melissa and another Mike performed the warranty paperwork and final inspection. EVERYONE did a great job and I am happy with the new equipment, the way it performs and the warranty that stands behind it. I would recommend AAA Heating and AIR to everyone needing servicing or replacement of their HVAC equipment.
October 26, 2017
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Laura Robinson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
every time AAA comes out , their very friendly , clean and do their job. If I have to call in they make it so they can work around my time.
October 24, 2017
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Carmelia Patterson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty was my technician and he did an awesome job. He replaced the part in no time. When I asked questions about my unit he was able to answer my questions. AAA is the best and you should try them. Thank you AAA for all that you have done.
October 20, 2017
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James A Murray
Rated Us: ★ ★ ★ ★ Out of 5 stars.
I found their service representative to be cordial, informative and professional
October 18, 2017
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Cynthia Jones
Rated Us: ★ ★ ★ ★ Out of 5 stars.
Calvin came on time and was very professional, he and his assistant replaced my unit, answered all questions, and demonstrated how the thermostat worked.
October 17, 2017
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Beverly Perry
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
well please with the service that I receive from your company everyone that I came in contact with to make my installation possible was awesome cannot thank you guys enough my god continue to bless
October 15, 2017
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Suzanne Allen
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Billy came out to provide an estimate for replacing unit. While here he serviced our unit and got her back up and running. We will be referring AAA to all our friends and family.
October 15, 2017
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Deliabisbal
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Michael, came to my house fix my ac. I'm very happy with his work.He did not leave till all my issues were addressed with my unit. Glad he was the one he came today. Very satisfied.
October 13, 2017
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Kenneth Nesbitt
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA provides great customer service. Tech was very friendly and professional.
October 12, 2017
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LORINE ATKINSON
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
ROY was very nice, friend and did his job very well.
October 11, 2017
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Katrina Edwards
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty was very professional and knew all about the air condition units we had. He helped me to understand our needs much better. Your technicians are always on point. So glad we decided to use AAA Heating & Air, LLC.
October 11, 2017
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Ronald L. Epps
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Rusty was my technician. He did an excellent job of explaining what he was doing and completing the work. His work exceeded my expectation.
October 10, 2017
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Ed Cruz
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA tore out all my system and ducts and restored it back in one day. Good trustworthy service.
October 7, 2017
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Brenda W. Reese
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Mr.Cunningham came and fix our AC in a very professional manner. We were very satisfied!!
October 6, 2017
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Catherine Beckham
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I had to have repairs done to my HVAC unit. AAA was quick to respond, make the repairs and even return to check on the continued function of the system. I would like to thank all the service staff and the office director for their help. My yearly contract with you makes me feel safe. I would like to send a special thank you to Billy Smith. He also went far beyond the call of duty. AAA Heating and Air is recommended by me!
October 5, 2017
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William Willis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We called AAA for repair on our AC ,Rusty the technician was dispatched and he was very professional, and courteous, explaining everything that was done, he answered all questions we had. Thanks AAA
October 2, 2017
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Shirley Pace
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Your tech. Michael came to my house and serviced my unit and i was very pleased with his service.
September 28, 2017
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Michael Workman
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very impressed with this company. Ray showed up early, and had the job done in 20 min. Very professional as well. Strongly recommend this company.
August 14, 2017
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Bobby Sims
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Jesus was out today to service our unit. He was on time and did a good job. He was very professional.
July 19, 2017
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Dawn Jenkins
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Upmost professional company and staff very helpful and had quickly response and installation. Best air company around I highly recommend them!
July 6, 2017
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John Blommers
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great customer service, professional. All new heat pump and hot water tank, and a brand new up to date thermostat.
May 6, 2017
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Earl Turner
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
AAA installed us a new system several years ago, we have been very pleased with the service received. Highly recommend this company.
March 8, 2017
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D.A. V.
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Thanks to this company for saving me thousands of dollars when another local company was trying to rip me off.
September 16, 2016
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Mr,Dale And Heidi Cochran
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Outstanding Sevices😊.My husband and I have been in our home for eleven years now.The old unit was here when we purchase our home.The old unit was giving us a lot of problems.After seeing your commercial my husband and I decided to give AAA heating and air call.The whole staff are so friendly and courtesy.They install our new unit and we are so pleased with their outstanding service.😊😊😊.
July 23, 2016
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Terry Washington
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Great company. They installed a new a/c unit for me about 7 or 8 months ago, and I have been nothing but impressed with their customer service. Both the office personnel and the technicians have been super. I would definitely recommend them to others.
July 12, 2016
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Dennis Lautenschlager
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
I'm kind of late with this review since it's been a couple of years since installation of a new unit. I had already dealt with Roy and crew on a compressor replacement during the hottest part of summer. Then 2 days before Christmas the heating went out. Not only did Roy get me some money back for the compressor, but also arranged for a hardworking, professional pair of installers to install my unit on a cold, rainy Christmas Eve day. All my dealings with AAA have been professional and at reasonable pricing.
June 27, 2016
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Bill Carefelle
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Set up maintenance contract and first service for daughter's and son-in-law's HVAC unit with Roy Finley and office staff: very efficient; answered all questions; couldn't have been easier.
June 22, 2016
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Michael Johnson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This place is tops iin my book. Thank you for all you do!
June 11, 2016
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Roger Griffis
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Good price, good equipment, good installation. Because they were very busy, they were a day late on installation and the communication could have been better. However, once they came they stayed until the system was installed and in working order. The employees were very friendly and worked hard on the installation which was somewhat difficult.
November 13, 2015
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Elizabeth M
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This company has been the best!!! My AC died on a Friday. I called around 3-4pm and they came out SAME day at 6pm! They are very prompt. Both technicians were competent and professional! I've needed services 3 times, even on a weekend and EVERY time the problem was addressed properly with no extra weekend charges. This company stands behind their services and they do not Nickel and dime you. You know exactly what your costs will be up front before anything is done. Thank you a thousand times for your good service and honest business. Every person I've dealt with at this company in person or on the phone was nice and professional! Dana, Jim, Scott, and a double shout out to Jeremiah!!! Thank you!!!
August 26, 2015
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Martina Deaton
Rated Us: ★ ★ ★ ★ Out of 5 stars.
They responded the same night I requested the service online. The repair man came on time and fixed the problem in less than a hour. Everything was explained to me about the problem and what he checked. The price of the service was an amazing deal. I would recommend them.
August 14, 2015
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Kathleen & Greg Moore
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Jim (supervisor) is always so helpful and friendly. He gave us a good quote on a new condenser, because our's had been crushed by a tree that fell on it. Jim wrote up an estimate for the insurance adjuster. He also gave us advice on some future projects that was honest and helpful. His crew was courteous, prompt, and got the new condenser installed quickly. They all made the bad situation much easier to deal with. Thanks!
August 8, 2015
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David & Maurine Thomas
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
A BIG SHOUT OUT TO AAA Heating & Air, LLC. Our home air conditioner went out last night. Daves called AAA after 9:00 pm last night and talked to Roy to see if they could come out today to check our AC. They not only came out today and checked it out. They got it fixed. A special thank-you to Jeremiah the AAA technician that was out in the heat for us today and for the person working Dispatch for getting us on the schedule today. As all of you probably know, it is Not a good day in SC when you have no AC and the temps are 100 degrees plus. THANKS AGAIN AAA Heating & AIr, LLC. Y'all are the BEST in HVAC.
June 26, 2015
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Robert Lee
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Awesome service , the crew that was sent out was professional and very nice and new their job very well . Will recommend to anyone needing AC repair or new work.
June 21, 2015
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Terry Reid
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The service technicians were on time, very polite, thorough and quick AND the final bill was less than quoted! Very happy.
June 9, 2015
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Robert Reid
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Our experience with AAA couldn't have been any better. Simply a great company to do business with. thanks for everything.
June 9, 2015
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Del Spicer
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Paul, sorry don't know last name, gave fast friendly service. He kept us informed in what was wrong and what needed to be done to fix the problem. We have had Paul out before and would recommend him to any one. Thank you Paul
June 5, 2015
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Robert Woods
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Two days ago My Hvac unit went on strike. I didnt know what to do I thought it was just the rain or something else. I called all around and got some rude calls or people who were in a rush. I called AAA and I talk to Dana and she didnt have to but she went above and beyond she even waited while i had to take another call now that service. She sent out a technician by the name of Jeremiah couldnt ask for better service. He show me what the problem was didnt rush was a great experience. I just want to say it doesnt matter if you got big advertising or commercial it how you make the customer feel. I say AAA you are spot on. Thanks Robert Woods
June 4, 2015
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Mike & Jennifer Goodwin
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
Very fast, friendly and outstanding service! Thanks!
May 28, 2015
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Tom And Doris Emasie
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We encourage anyone with heat and air needs to use AAA Heating & Air. They are so professional and stand by their word no matter what! We were so impressed by this company in July when replacing our 15 year old unit. They restored our faith in good workmanship and integrity! A++ to AAA!
November 4, 2014
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MELANIE AND ELLIOTT WILES
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
UNBELIEVABLE SERVICE. AAA REPLACED MY 20 YR OLD UNIT FOR AN NEW MUCH MORE EFFICIENT ONE. A SALES REP CAME OUT AND INSPECTED MY OLD ONE AND GAVE ME A PRICE FOR A NEW UNIT. A WEEK LATER THEY CAME OUT AND INSTALLED THE NEW ONE WITH OUT A HITCH. THEY WERE POLITE, EFFICIENT AND QUICK. I WORK FROM HOME AND I HARDLY KNEW THEY WERE EVEN THERE. AFTER THEY FINISHED ANOTHER AAA REP INSPECTED THE WORK DONE AND GAVE ME POINTERS ABOUT KEEPING MY POWER BILL DOWN. ALL IN ALL A GREAT EXPERIENCE AND I WOULD HIGHLY RECCOMEND THEM TO ANYONE WITH A PROBLEM. THANKS AAA.
May 30, 2014
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Mickey & Ginger Durden
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
We have been using AAA, Roy & his team, for a few years now. The service, professionalism, promptness and fairness in pricing have always exceeded our expectations. We live out of state and have come to trust him and rely on his expertise in all services and repairs. Highly recommended!
March 10, 2013
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Chelsea Durden
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
This company has done more for me than I can express. Roy and his team are very professional and they respond immediately to calls. They are dynamic and fix problems with afforability in mind. They will explain the problem in the most simple terms so the lay person can understand. They are quick and friendly. I would recommend this company for any home project. If Roy and his team can not do it, he will refer you to an affordable alternative. Roy and his team are my go-to company for any problem I have in my home. A++ excellent service, A++ professionalism, A++ flexibility and A++ for affordability!
March 6, 2013
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Gena Denson
Rated Us: ★ ★ ★ ★ ★ Out of 5 stars.
The A/C in my home in Chapin went out in the hottest part
Stephen Bennett Said:
Great service ... Chase, the tech, did a great job and was very courteous and helpful!Is this your review? Click here to edit or add to your review.
Melissa Lipps Said:
Your work is excellent. Jake Tyler is very knowledgeable your man who take pride in his work.Is this your review? Click here to edit or add to your review.
Sharon Canzone Said:
Used their website to request service and never received a phone call. I guess they aren't accepting new customers.Is this your review? Click here to edit or add to your review.
Charles Richardson Said:
Zak and Ray provided excellent service in association with my maintenance call. They were both very courteous and diligently provided an explanation of what they did. I would highly recommend both of these gentlemen. Charles RichardsonIs this your review? Click here to edit or add to your review.
Randricus Shelton Addison Said:
@db68ab2eagIs this your review? Click here to edit or add to your review.
LaFern Sam Corley Said:
Charles gave excellent service and was very pleasant. Thank you Charles for great customer serviceIs this your review? Click here to edit or add to your review.
Phyllis M Ross Said:
Excellent, as always!Is this your review? Click here to edit or add to your review.
William Brannon Said:
Competent, efficient in getting his job done, very pleasant in making conversation. You are fortunate to have such a fine employee!Is this your review? Click here to edit or add to your review.
Xaviersolah Said:
Nice site and give good informationIs this your review? Click here to edit or add to your review.
Gregg Walker Said:
Austin Hancock was very professional and complete with his visit to our home. I will ask for him next time I need help. Great company !Is this your review? Click here to edit or add to your review.
T. Washington Said:
Great service.Is this your review? Click here to edit or add to your review.
Jay L. Said:
Great service all the time.Is this your review? Click here to edit or add to your review.
Alvin Duffy Said:
Austin Hancock was great! Came to the house on time, diagnosed the problem within 10 minutes and gave me the total cost. Which was ⬇️. Great job!!Is this your review? Click here to edit or add to your review.
Patrick Teague Said:
Service was excellent. Chris Bullard was professional and efficientIs this your review? Click here to edit or add to your review.
Janet Hipp Said:
I was very disappointed with the Service Tech because he had no interest in fixing my unit, He just wanted to sell me a new $20,000 unit and when I told him I couldn’t afford that right now, he would not take NO for an answer. I figured he worked on commission, but his persistence lost a prospective future customer. He was to get the necessary part to fix my unit Monday and he told me to call the office and get the girl in the office to remind him. Well that was the last I heard from AAA!Is this your review? Click here to edit or add to your review.
Mary Teague Said:
Chris was very helpful and professional he seemed quite knowledgeable about our problem l felt that he did all he could to solve our issuesIs this your review? Click here to edit or add to your review.
Claude Johnson Said:
I had a new heat pump installed in by AAA Heating and Air and the whole process could not have gone better. Great experience-Thank you!Is this your review? Click here to edit or add to your review.
Robert Mandujano Said:
Great job. Even vacuum insulation from rug. Thanks DominicIs this your review? Click here to edit or add to your review.
Bunty Volls Said:
Great people to work with, would definitely recommend them!Is this your review? Click here to edit or add to your review.
Chuck McIntosh Said:
Called as soon as they opened and they had someone at my house within the hour! Great Service! Had my AC up and running in no time!Is this your review? Click here to edit or add to your review.
Janice Helms Said:
Technician was at my house before the appointment time, serviced the unit quickly and efficiently. Completely satisfied!Is this your review? Click here to edit or add to your review.
Edward Steck Said:
Absolutely awesome experience. Andrew is a polite hard working man. AAA gave a honest and reasonable quote. We were so impressed that we signed up for the yearly check of unit. We highly recommend AAA.Is this your review? Click here to edit or add to your review.
Laquanda Moats Said:
The technician came to repair my ac unit, whatever he did to the wiring to the blower now it won't shut off.i have to manually shut it on and off. He said there was no warranty on the blower motor. But turns out it still under warranty .So after $212. For little he did, I am not happy.
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Laura E LeBoeuf Said:
Our AC died, of course, on a Friday afternoon. We called several people to come look at it and the one that did return our call and showed up told us the compressor was a goner. The unit was 14 years old and I guess that it was entitled to its demise. So we called a few places for quotes and AAA returned our call bright and early Monday morning. A rep was sent out to look at my AC and give us a quote. We opted to go with AAA simply because of the testimonials I read online and by Tuesday we had air again. Everyone was so polite and kept us in the loop with everything going on. I could not be happier with their service. And, since we now have the most current system, I was even happier when my first electric bill was delivered and it was $50 less than the previous month. Our AC unit no longer runs continually. The unit comes on and shuts off when the temp gets to where it is set and the house is always cool. Thank you AAA for the best repair experience ever. Glad to be part of your family.Is this your review? Click here to edit or add to your review.
James Watson Said:
We are very pleased with the service rendered by the technician. I would recommend the AAA Heating and Air Company to anyone who is in need of heating and air repairs done efficiently and professionally.Thanks to all of your staff and service technicians,
James and Michelle Watson
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Charles Etheridge Said:
Great service by an experienced representativeIs this your review? Click here to edit or add to your review.
Iris Vargas Said:
I called on Saturday cause my air went out on Friday night. They came out on Sunday morning had my air on in less than an hour. The repair guy was very kind and very efficient. I am thankful for the service I receivedIs this your review? Click here to edit or add to your review.
Courtney M Boulware Said:
Outstanding service!Is this your review? Click here to edit or add to your review.
Helen Zimbro Said:
Excellent! Professional! Helpful! We are very pleased with our new 3 ton HVAC. All the rooms in our mobile home are all now within 1-2 degrees of what the thermostat is set. The air is fresher and everything is now outside leaving me with new pantry space. Thank you AAA for a fantastic system! I would recommend AAA to anyone.Is this your review? Click here to edit or add to your review.
Nina Williams Said:
Great ,patient ,took their time to see what the problem was , and fixed it . Thank You triple aaaIs this your review? Click here to edit or add to your review.
Mary Ellen Perretta Said:
Highly recommend AAA Heating & Air! Travis is extremely knowledgeable and addressed the concerns with our unit. Great company and friendly staff.Is this your review? Click here to edit or add to your review.
Norman Howard Said:
Wilson continues to provide quality service in a timely manner. They may not be the least expensive, but we have always been happy with their work and will continue to count on them.Is this your review? Click here to edit or add to your review.
James A Doster Said:
The guy's did a great job on my heat and air unit,Is this your review? Click here to edit or add to your review.
Sheryl Harris Said:
I’m enjoying my service to the fullest. AAA is the best.Is this your review? Click here to edit or add to your review.
Tiffany Norton Said:
We have had a new unit for a few years and get it service every year. Just scheduled a appt for a service and got a call saying that the tech is sick. I can understand that but this is the same thing they told us last time and had to wait. I explained to the receptionist in the 2 days we noticed it's not keeping up which I know it's hot but it has always kept up. I told her that's why we hoping the tech would come today. I said I don't know if need a repair or not. She was sweet but told me well if it needs a repair I can have the guy come out on Wednesday and reschedule service for next Friday. Really? Also she said they are short staff. I'm just really disappointed.Is this your review? Click here to edit or add to your review.
John Winn Said:
It’s like pulling teeth to get an appointment, but the office staff as well as techs was great and tentative. I believe they need to hire more techs if they stay this bookedIs this your review? Click here to edit or add to your review.
Rosa Carlos Said:
I only went as far as speaking with your lovely dispatch and they were excellent! Very lucky to have such nice people.Is this your review? Click here to edit or add to your review.
Joanne Innes Said:
Fast to install our new unit that works like a dream and cools the house like never beforeIs this your review? Click here to edit or add to your review.
Teresa Jacob Said:
Honest, friendly, helpful, reliable and went above and beyond to help me!! These guys care about you and your family like their own! Love them!!!! ❤️Is this your review? Click here to edit or add to your review.
Tim Treaster Said:
Excellent customer service! They did an outstanding job from beginning to end. Highly recommended.Is this your review? Click here to edit or add to your review.
JoAnn Miller Said:
Fast and great service would recommend this companyIs this your review? Click here to edit or add to your review.
James Boulware Said:
Great service from the whole AAA Team from the sales team, office staff, and installation & setup. Fantastic and timely communication every step of the way. Glad I made this switch to this company.Is this your review? Click here to edit or add to your review.
Josh Y Said:
Roy and his team were fantastic. I called him on a Wednesday afternoon and had my brand new unit installed by Thursday afternoon. Great to work with and better prices than any other quote I received. Made better by their 15 year parts and labor warranty. Highly recommend.Is this your review? Click here to edit or add to your review.
Tim Sanders Said:
Excellent Service ‼️‼️Is this your review? Click here to edit or add to your review.
Quinten Epps Said:
I am a recent customer, with AC unit issues, my technician Jermaine was excellent explaining the process he would perform, and answered any questions I had. Had a great experience!Is this your review? Click here to edit or add to your review.
Stephanie Rowe Said:
I had the best experience with this company. From the sales person, to the installer, to the inspector, and even management. The customer service was awesome. They were not pushy or overbearing. They were very detailed and was willing to match or get close as possible to any other company. I had 2 other quotes that were more expensive and did not offer the 15 years parts and 15 labor. So I would definitely recommend this company! We still have great customer service at some places. Thank you all for being one of those places.Is this your review? Click here to edit or add to your review.
Heather Sheaffer Said:
The price was great and the 15 year parts and labor is unsurpassed. However, they left a gas line that was attached to the old unit just hanging several feet away from the house and unsupported and fixing it should have been included in the original quote. I had to get them to come back out 2x extra to get a protective box put over some duct work that was added for a larger return. The work they did was great, I just wish it had all been completed in the same day.Is this your review? Click here to edit or add to your review.
Kay Ray Said:
Marquis was our technician again. 😊 This young man is so very professional and polite. He is knowledgeable and an asset to your company!!Is this your review? Click here to edit or add to your review.
Michael McNeil Said:
Arrived before scheduled time and was very polite and experienced.Is this your review? Click here to edit or add to your review.
B.Ware Said:
very respectful young men Installed my HVAC system in a timely matter. Staff took time to explain what they were doing. Thank you, AAA, for your service.Is this your review? Click here to edit or add to your review.
Randy Sayles Said:
Up until I spoke with your managing owner today I thought you were a good company but I was about to purchase a maintenance contract when he said and I'm quoting "I hate you people " and hung up!! I'm 60 I forget everything that's why I'm writing this now before I forget!!! I will never and anyone I know who will listen won't use the service of a racist!!!!Is this your review? Click here to edit or add to your review.
Jo Ellen Milling Said:
Great customer service. Impressed with with everyone.Is this your review? Click here to edit or add to your review.
Kenneth Mercer Said:
I was satisfied with the work and attitude that Marchise showed. He was very professional and respectful. We need more young courteous people like him!! His knowledge of his job was highly remarkable. Just outstanding. He’s always welcome here!!Is this your review? Click here to edit or add to your review.
Miriam DAVIS Said:
Happy and pleased with your service, thanksIs this your review? Click here to edit or add to your review.
Ben Galloway Said:
The AAA team did a very high quality and extremely fast job on replacing our HVAC unit. Excellent service all around.Is this your review? Click here to edit or add to your review.
Michael Lee Said:
Zerorez was punctual and very professional. I would definitely recommend the company to anyone in need of carpet cleaning.Is this your review? Click here to edit or add to your review.
Kathryn Mckenzie Said:
Danny was Great, he help me to understand what was going on..Great JobIs this your review? Click here to edit or add to your review.
Kimberly Said:
Was very pleased with the work and very pleasant attitudeIs this your review? Click here to edit or add to your review.
Don Lasky Said:
Easy to deal with, great prices, even the owner of the company spoke with me on the phone. I would recommend AAA to anyone anytime. Great job AAA !!!Is this your review? Click here to edit or add to your review.
Paul Scott Said:
I am very pleased with AAA the service was quick and sufficient I would recommend them to anyoneIs this your review? Click here to edit or add to your review.
SHERYL GRIFIFN Said:
VERY COURTEOUS AND PROMPT SERVICEIs this your review? Click here to edit or add to your review.
John Ryan Said:
They were very good overall. Everything was completed in one day. however, to install the handler, ceiling tiles had to be removed. Many of them were broken or cracked. Also, some of the metal pieces were bent or broken. Pictures were taken, but no one has called to make arrangements to replace/fix the tiles etc..Is this your review? Click here to edit or add to your review.
Earl Turner Said:
We trust AAA! We would not call anyone else. Great service each and every time!Is this your review? Click here to edit or add to your review.
Stan C Minemier Said:
Shane was very efficient and professional. Thank you!Is this your review? Click here to edit or add to your review.
Mr. Doolittle Said:
Exceptional work by everyone , kind and quick. Our coldest night before was terrible but now we rest at ease and warm again. Thank you all so much and God BlessIs this your review? Click here to edit or add to your review.
Ellen Pugh Said:
Marquess provided excellent service, giving me a solid understanding of what comprises my system and how it works - while completing his review quickly! Thank youIs this your review? Click here to edit or add to your review.
Doris Emasie Said:
Travis was so professional and explained everything very well. I felt that he took the time to make sure our unit was fixed and maintained. We appreciate good trustworthy service! A+ for AAA!Is this your review? Click here to edit or add to your review.
Herman L Hickman Said:
Fast and professional very satisfiedIs this your review? Click here to edit or add to your review.
Patricia Martin Said:
Great Experience from start to finish. Next day installation was greatly appreciated. Everyone was very friendly and very professional highly recommendIs this your review? Click here to edit or add to your review.
Marvin R Fowler Said:
Great experience. Tech actually called and asked if he could come earlier than scheduled. He was extremely professional and priced fairly. Would recommend AAA to anyone needing HVAC repair.Is this your review? Click here to edit or add to your review.
Shirley Johnson Said:
From beginning to end this was a fabulous experience. Travis was quite knowledgeable about the entire process and listened to all of my questions and requests. Nick, the team leader could not have had more patience with me - never a sigh or look of impatience. My new unit not only looks nice but runs beautifully and so quiet! Very professional staff from my first call to the office to the final inspection. Pricey but worth every penny. Especially with the wonderful warranty. For the piece of mind I now have - entirely worth it. I’d do it again. Highly recommend.Is this your review? Click here to edit or add to your review.
Tom Gannon Said:
shane the tec was courtious and professional.i was subject to bad info on price of repair.replacement turned out to be $100 more next day.Is this your review? Click here to edit or add to your review.
Tom Gannon Said:
shane the tec was courtious and professional.i was subject to bad info on price of repair.replacement turned out to be $100 more next day.Is this your review? Click here to edit or add to your review.
DAVID A DEPTULA Said:
DO NOT DEAL WITH THESE CRAZY PEOPLE. ROY FINLEY IS A PATHOLOGICAL LIAR AND KEEPS CHANGING PROPOSAL QUOTES AND IS RUDE AND DISRESPECTFUL. HE FINALLY GOT MY QUOTE CORRECTED AND I PAID TODAY FOR MY SYSTEM TO BE INSTALLED AND THEY SET UP THE INSTALLATION FOR THIS THURSDAY. THEN THIS CRAZY ROY FINLEY CALLS ME AND TELLS ME THE OWNER AND HE SAID I WAS A CRAZY IDIOT AND THEY DID NOT WANT TO DO BUSINESS AFTER I PAID AND THANKED THEM. I AM GOING TO CALL THE BETTER BUSINESS BUREAU TO REPORT THIS HORRIFIC MISTREATMENT OF A CUSTOMER. I AM ALSO CALLING CHANNEL WIS NBC TV SINCE THEY ADVERTISE CONSTANTLY ON THAT CHANNEL AND REPORT THIS KIND OF CUSTOMER ABUSE.Is this your review? Click here to edit or add to your review.
John Eric MacKenzie Said:
Stone, my repair technician, and his assistant, were just GREAT today!!! They were so polite (which is very important to me), very knowledgeable, explaind their corrective action for my utility box and wiring issue/problem and my options. All-in-all, Stone and team got my furnance working again, which I am so happy about. Repair charge was very reasonable for 3.5 hrs. of technical work. I am very happy I have found a very quality, knowlwgeble, caring and courtous heating and A/C company. My best...Is this your review? Click here to edit or add to your review.
Laura Sturgeon Said:
We are SO HAPPY with the service you have provided for us and for my mother. Honest, dependable, and reasonable. Thank you!Is this your review? Click here to edit or add to your review.
Clothilda Kelly Wilson Said:
Great Service & The Technician (Travis) Was Cool, Calm & Collective...Knew His Stuff About HVAC Units..Trying 2 Get Some Other Family Members Involved In Getting The Service Done...Thanks So Much 4 Thinking Of Other By Running The Special, God Is Going 2 Continue 2 Bless Ur Company (AAA) The Owners & All Ur Employees & Their Families As Well.❤🙏🏽❤Is this your review? Click here to edit or add to your review.
Lisa Brodie Said:
Great Customer ServiceIs this your review? Click here to edit or add to your review.
Florence Maddock Said:
Travis is the best!! So thorough, knowledgeable and friendly. I would recommend him anytime. He did a great job checking out my HVAC system.Is this your review? Click here to edit or add to your review.
Craig Hosonitz Said:
Great customer service.Great technician Jeremiah hardworking .I will be using them again.Is this your review? Click here to edit or add to your review.
W. Lewis Said:
Technician arrived on time to service our unit . Very friendly & professional. Recommend.Is this your review? Click here to edit or add to your review.
Eric Heyward Said:
The service was great and I love the company as a whole. Have used them several years.Is this your review? Click here to edit or add to your review.
Ann McCracken Said:
I was very pleased with the service.Is this your review? Click here to edit or add to your review.
Gary Kimble Said:
AAA personnel (Travis) was great at checking out my HVAC system, cleaning everything and explaining all about needs and condition. Travis was very service oriented and friendly. He was knowledgeable and made recommendations for the future. I found him trusting and personal and I am glad I contacted AAAIs this your review? Click here to edit or add to your review.
JASON MAGEE Said:
"TRAVIS" , A SERVICE TECHNICIAN W/ "AAA" HEATING AND AIR CONDITIONING SERVICE, KEPT IN TOUCH WITH HIS SERVICE MANAGER (JOEY), AND HE REALIZED THAT THE PANDEMIC HAD NOT GIVEN THIS CUSTOMER THE RIGHT SERVICE FOR THE PRICE HE PAID " PRE- PANDEMIC", SO, HE STEPPED UP TO THE PLATE AND DID THE RIGHT THING. HE TOOK LEAD AND, HE GOT THIS CUSTOMER THE RIGHT SERVICE FROM THE SYSTEM HE BOUGHT FROM "AAA" HEATING & AIR CONDITIONING SERVICE, LESS THAN 2 YEARS AGO. THEY, (THE SERVICE MANAGER AND TECHNICIAN) DID THE RIGHT THING FOR THIS SAME CUSTOMER, THE SERVICE MANAGER, CAME THROUGH, AND FIXED THE SYSTEM THE RIGHT WAY.I WILL ALWAYS BE A LOYAL AND FAITHFUL CUSTOMER TO THE "AAA" HEATING AND AIR CONDITIONING SERVICE COMPANY, RETIRED, JBM,
IT PAYS TO DO BUSINESS WITH A GOOD AND CHRISTIAN COMPANY, "AAA" HEATING AND AIR CONDITIONING SERVICE COMPANY!! POSTED @ 5:09a.m.ON 09-24-2021.
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JASON MAGEE Said:
I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM, THEY ARE ALWAYS ON TIME, AND, I HIGHLY RECOMMEND THEM TO ANYONE WHO NEED A AIR CONDITIONER AND A HEAT PUMP SYSTEM ALL WELL!YOU HAVE GREAT TECHNICIAN'S WHO ARE COMMITTED TO THEIR WORK AND THAT IS A HARD THING TO FID THESE DAYS!
THANKS FOR THE OPPORTUNITY TO BE ABLE TO GIVE YOU THIS REVIEW!
GOD BLESS! I SEE WHY ",AAA" IS STILL ALIVE AND WELL DURING THIS PANDEMIC, AND THEY ARE ALWAYS ON TIME, ESPECIALLY DURING THE EARLY DAY! PLEASE LET ME KNOW I CAN GIVE YOU ANY ADDITIONAL INFORMATION REGARDING YOUR BUSINESS AND, I'LL BE MORE THAN HAPPY TO ACCOMMODATE YOU!
JASON MAGEE
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JASON MAGEE Said:
I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM, THEY ARE ALWAYS ON TIME, AND, I HIGHLY RECOMMEND THEM TO ANYONE WHO NEED A AIR CONDITIONER AND A HEAT PUMP SYSTEM ALL WELL!YOU HAVE GREAT TECHNICIAN'S WHO ARE COMMITTED TO THEIR WORK AND THAT IS A HARD THING TO FID THESE DAYS!
THANKS FOR THE OPPORTUNITY TO BE ABLE TO GIVE YOU THIS REVIEW!
GOD BLESS! I SEE WHY ",AAA" IS STILL ALIVE AND WELL DURING THIS PANDEMIC, AND THEY ARE ALWAYS ON TIME, ESPECIALLY DURING THE EARLY DAY! PLEASE LET ME KNOW I CAN GIVE YOU ANY ADDITIONAL INFORMATION REGARDING YOUR BUSINESS AND, I'LL BE MORE THAN HAPPY TO ACCOMMODATE YOU!
JASON MAGEE
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Ernest Troutman Said:
AAA Heating and Air was top notch. Was told that the job would take 5 hours, and they were finished in 2 hours and 20 minutes. System is working great. Definitely 5 Stars,Is this your review? Click here to edit or add to your review.
Billie Still Said:
Pleasant young man. Was punctual and didn't waste any time . A/C works great....Is this your review? Click here to edit or add to your review.
Karen Ray Said:
Marquise was professional and polite. He did an awesome job and I appreciate his manners and being so efficient. He even gave me an update on Mr. Roy.Is this your review? Click here to edit or add to your review.
Bishop James Ray Said:
Service was great, installer and salesperson should communicate, or have the installer onsite to ensure all of the materials are in hand, yes I would recommend this company to family and friends.Is this your review? Click here to edit or add to your review.
Robert Laffoday Said:
Stellar service and technician. Jeremiah went step by step to explain everything he was going to do, did, and recommends should be done. He took time to answer questions and was a consummate professional!Is this your review? Click here to edit or add to your review.
Brian Hollis Said:
2nd review. Secondary drain pan filled up less than one day after service. Good thing I the kill switch was working or I'd had water through my ceiling. Also good thing I knew what to check. Guess i saved myself a service charge. Seems kind of funny I've had a issue already.Is this your review? Click here to edit or add to your review.
Brian Hollis Said:
I was very pleased with the technician.He washed the coils on my units even though you do not instruct them to do so. I find that strange that your company doesn't use Nu Calgon or other types of coil cleaner on your coils. I've been in the industry for 28 plus years even if a coil doesn't look dirty it is, single or double stacked
I somewhat get not putting gauges on units due to refrigerant loss but simply checking capacitors ( which could be good today bad tomorrow) and changing filters and taking a suction and discharge line surface temperature seems very minimal to me. Low loss fittings on gauges can reduce refrigerant loss to a minimum. That combined with temperature readings will let you know your true superheat/subcooling and give you a better understanding of unit function. Again I was very pleased with the technician. He is doing what he was trained to do. I just expected a more technical PM.
Again technician was polite and seemed knowledgeable. So please dont get on him. It's only I expected more.
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Diann Melton Said:
David Jenkins was very knowledgeable, polite and did an awesome job on finishing my install! I give him 5 stars Plus!!!Is this your review? Click here to edit or add to your review.
Ray Cross Said:
Very responsive and gave me a fair price. Jacob the installer did a great job. Would recommend to anyone looking for a HVAC provider.Is this your review? Click here to edit or add to your review.
Lane Warren Said:
Travis did a great job repairing my HVAC. ThanksIs this your review? Click here to edit or add to your review.
Connie Caridi Said:
Great service!!Is this your review? Click here to edit or add to your review.
Clive Lugmayer Said:
Great service, very knowledgeable tech.Is this your review? Click here to edit or add to your review.
GLORIA MOODY Said:
GREAT CUSTOMER SERVICES AND I WAS GREATEFUL FOR THE SPEEDY MECHANICS FOR INSTALLATION. AWESOME JOB GUYS!!!Is this your review? Click here to edit or add to your review.
Mark Catoe Said:
AAA was very professional about the whole process. From my initial call to the install they were on time and very good to work with. Highly recommend them.Is this your review? Click here to edit or add to your review.
Paul Demers Said:
The crew that installed our new HVAC were on time, responsible, and explained everything we needed to know. They were also timely in putting the HVAC in.Is this your review? Click here to edit or add to your review.
DeeAnn Davis Said:
From the estimate (with Travis) to the inspection after installation (with Russell) we have had nothing but stellar service.Is this your review? Click here to edit or add to your review.
Pat Letrick Said:
Did a great job job from the 1st phone call to KathyShe had me taken care of in a mater of days new unit and old unit gone
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Wayne H Abney Said:
very professional completed the job in a timely mannerIs this your review? Click here to edit or add to your review.
Julia Bostick Said:
The staff including Office: Christina and office manager, Dana, Sales: Travis, Repairs and Supervisor Rusty are professional and very knowledgeable from beginning to the end of service. They are also extremely pleasant to be around and kind. They will be on my list for all our HVAC replacements and repair services. Thank you.Is this your review? Click here to edit or add to your review.
Debbie Gunter Said:
My quality inspection was very through. It included someone going back under the house and even checking the heating system.Is this your review? Click here to edit or add to your review.
K Adams Said:
Confused why website says “no service call charge” however for Freon I paid $199 service call fee plus charges for Freon. Should have been told when I called that was going to happen.Is this your review? Click here to edit or add to your review.
Billy Ray Moore Said:
CJ was a pleasure to deal with,on time fast friendly service. Would highly recommend this companyIs this your review? Click here to edit or add to your review.
Larry D Said:
It was a pleasure working with the AAA team. Everyone throughout the entire process was very courteous and easy to work with. I would definitely recommend them for your HVAC needs.Is this your review? Click here to edit or add to your review.
Telly Hayes Said:
I did a review earlier stating the walls around the unit inside my house was left dirty by the installer. The guy who did the follow up inspection, apologized, cleaned the walls and made arrangements for the installer to return to install the missing filter. My wife had questions about the billing. She called and spoke with Cathy who sounded irritated and short but Joey explained and resolved the issue in a nice and respectful manner.Is this your review? Click here to edit or add to your review.
Telly Hayes Said:
The outside work area looked good but the installer left the walls inside the house dirty around the unit. Two days after instillation, the guy who did the follow up inspection, apologized, cleaned the walls and made arrangements for the installer to return the same day to redo piping to access filter compartment and install the missing filter. My wife had questions about the billing. She called and spoke with Cathy who sounded irritated and short but Joey explained and resolved the issue in a nice and respectful manner. Four days after instillation, I texted the installer to let him know the pipe was dripping water. Seven days after instillation, the installer returned to repair pipe and stop the dripping. I had to have the installer to return because the pipe protruded too much to where the door hit it as it closes. The installer came back and pushed the unit back a little.Is this your review? Click here to edit or add to your review.
LISA R GOODWIN Said:
This is a wonderful company to work with every time I've called they got out here within the next day. They are very helpful and friendly never had a problem I would recommend them to anybody And they also have great financing available I saved $200 a month on my bill last year! The new unit has paid for itself and then some.Is this your review? Click here to edit or add to your review.
Stan Matthews Said:
Very professional service. The technician was friendly and easy to talk with.He explained things as he worked and did not try to sell me anything. That was important to me. I will be using AAA in the futureIs this your review? Click here to edit or add to your review.
Larissa Hill-Walker Said:
We called AAA to come out and give us a diagnostic on our A/C issue. After 20 minutes of being outside at our unit, our technician Jeremiah comes back in and tells us what the problem was but also proceeds to tell us that our total for the service and repair was $229. We were never given the opportunity to say we would or wouldn’t like the repair done that day. We may not have been able to pay for the repair that day and just needed to know how much it would cost for a date. It was very unprofessional to just fix something when we originally asked for a diagnosis in the first place.Is this your review? Click here to edit or add to your review.
Jeffery Matthews Said:
Great service, great pricing, great experienceIs this your review? Click here to edit or add to your review.
Eddie And Paula Rary Said:
Great service from the estimate, the installation, and the follow up. Would recommend to everyone!Is this your review? Click here to edit or add to your review.
Thomas McConnell Said:
Well satisfied with presentation. Serviceman even cleaned the filters from the unit. Said he would be here @8am, showed on time. Highly recommend! Don’t hesitate to use them. You’ll appreciate the professionalism!Is this your review? Click here to edit or add to your review.
JEFFREY HUGHES Said:
The team that worked on my home was very professional. They replaced the entire A/C System in one day. Split unit and the entire duct system. They cleaned up after themselves and every thing is working great. I'm very pleased with the service!Is this your review? Click here to edit or add to your review.
Ernestine Hubbard Said:
Representative was very professional. He was polite and knowledgeable.Is this your review? Click here to edit or add to your review.
Ying Yang Said:
AAA came by the house and replaced the A/C system in less than 2 hours. That was a very fast service. Unfortunately, the new A/C was having issues with my old system that stayed I place, but AAA came back as many times as needed to find the issue. My A/C and heat (as temperatures in April are swinging from 80s to 50s) are both now up and running smoothly. Solid service, and I was sold on the 15 warranty.Is this your review? Click here to edit or add to your review.
Ricky Roof Said:
Great company best customer service. And unit works the best. ThanksIs this your review? Click here to edit or add to your review.
Shameko Giles Said:
Great Service with Scott and Inspection with Joey. Everyone else wanted to charge me $15,000 for installing me a heat and air unit. But AAA knew my situation and made it affordable for me to finally live comfortably. It was affordable and convenient. They blessed me. Thank you AAA.Is this your review? Click here to edit or add to your review.
Bob & Linda Seaver Said:
All employees were courteous and very helpful. We ended up putting a new system in. The installers were very courteous and always had time to answer our questions. I would definitely recommend this company.Is this your review? Click here to edit or add to your review.
Vander Daniels Said:
We had the most wonderful experience with Toby, Malik, Marquis, Stone and Brandon. They were very professional and polite. They done an awesome job and I will forever spread the good news and give AAA Heating & Air a Superior rating. Just call AAA. don’t look any further they provide excellent service.Is this your review? Click here to edit or add to your review.
Perla Ocampo Said:
The online appointment was quick as well as the service definitely will recommend to my friends.Is this your review? Click here to edit or add to your review.
Dorothy Johnson Said:
they were efficient ,respectful and the system is working just fine.Is this your review? Click here to edit or add to your review.
Anthony P. Giunta Said:
Very professional and friendly caterer to our familyIs this your review? Click here to edit or add to your review.
Judy Shields Said:
Always the best service I have ever been provided. They are always courteous, helpful, and accommodating. I recommend them any time some one asks me about a heat and air need. I have been with them for a good while. I tried out quite a few but by far the best service ever found right here at AAA. I highly recommend. They are very honest and that is a real plus.Is this your review? Click here to edit or add to your review.
Mark S. Gratton Said:
From Matt, Danna, Roy, installers Nick and Clint, Rusty, Cathy, and finally Mr. Roy Terri and I thank you for your professionalism and top notch customer service. Totally satisfied!Is this your review? Click here to edit or add to your review.
Sue K. Said:
Scheduling an appointment was quick and for only two days from the call. Serviceman was professional and very thorough. We highly recommend your services!Is this your review? Click here to edit or add to your review.
Henry Shear Said:
Y'all were very professional and courteous and you kept your appointments on time and we appreciated thatIs this your review? Click here to edit or add to your review.
Dan Risinger Said:
Very professional.would highly recommend them!Is this your review? Click here to edit or add to your review.
Jerry Axson Said:
AAA never lets me down - great people and great service for the right price. You just can't ask for better!Is this your review? Click here to edit or add to your review.
Carolyn F Roach Said:
The service was excellent and CJ the technician was friendly and professional which makes a big difference when someone is coming to your house to do maintenance service which he did on my heating system. He explained exactly what he was doing. I would recommend AAA Heating and Air to anyone if they have a problem.Is this your review? Click here to edit or add to your review.
Abraham Bradley Said:
The service provided by the technician was great. I would recommend this to anyone. Thank you so much.Is this your review? Click here to edit or add to your review.
JAMES WATSON JR Said:
I am very pleased with the service that the service technician provided. He was very knowledgeable of the repairs that needed to be performed and he gave good sound advice explaining all aspects of what the repairs on my Heat Pump unit. He was professional, cordial, and his demeanor was outstanding. I would highly recommend AAA Heating and Air to everyone.Thanks for such services!
James Watson Jr.
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Michael Kantz Said:
Photo of AAA Heating & Air, LLC.AAA Heating & Air, LLC.
844 Founders Rd, Lexington, SC 29073
just now
It all started with a phone call to AAA Heating& Air, then a few days later a visit by Mike the Salesman, Then a few days later on a Wednesday the crew (Nick and too tell u the truth I forgot his name, Sorry)showed up with everything they needed. Took my old system out and put the new one in. By 3:00pm they were done. Cleaned up after themselves checked the system out one more time too make sure it was working.
On Friday Rusty showed up and the first thing he did was take down the panel that I had used with the old one!. Leaving a big gaping hole were the old unit was!. I said that ain’t gonna work!. First when my wife comes home she’s gonna say “Oh heck know” and kick me outta the house. So Rusty said he would help me come up with something that won’t get me kicked out the house.
Well together we came up putting a metal grille on the large flat panel right in front of where the air grille was on the new door. Worked great and didn’t interfere with the air flow because this new unit required Hugh amounts of air flow to make it as energy efficient and less noisy then before.
Well I knew that would be wife approved immediately. Happy wife happy life!
It was a Hugh pleasure working with Mike,Rusty,and The Crew. Not to mention the office personal at AAA Heating & Air in Lexington,SC.
Wanted to also point out how attention to detail they were. For instance they looked through my pile of broken bricks to find just the one they needed to close up the hole in the brick wall were the old unit was because I had the new unit put in a different location on the end of the house. At the new location they cut a nice neat square hole in the brick wall and once the line set , 120volt cable and Thermostat wire were through and hooked up to the new unit Nick put a bunch of silicone all in the hole all around the wires and such so that they wouldn’t rub against the brick hole. They even suspended the entire line set, wires etc. from the metal beams under the house so that they weren’t on the ground!. I’m 68 years old and have not seen that kind of attention to detail as I have experienced with AAA Heating & Air LLC in Lexington, SC. Great Job Guys!
Thanks everyone!.
Michael J Kantz
US Army Retired
803-518-1952
jbmike7@bellsouth.net
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Chris Stockholm Said:
Overall rating of "Liked" because of lack of communication by office. I called and scheduled an appointment for the next day "between 9 am and 1 pm". Around 3 pm I got a call from Technician TJ saying he was on his way. I asked him why he didn't come between 9 and 1 like I was promised and he said his schedule showed my appointment between 1 and 5 pm. After following up with the office I found out two technicians had called out sick that morning and so they had to move my schedule from 9-1 to 1-5. BUT NO ONE at AAA called me to tell me this - Simple Customer communication! So early impression of AAA was "Disliked." However, the professionalism, care, and technical knowledge shown by my technician TJ Keisler was outstanding! Not only did he troubleshoot the problem to the proper bad component, he also received and installed the part a day before we were promised. So we will use AAA again. We'll see if they can keep my scheduled time and move the rating up to "Loved."Is this your review? Click here to edit or add to your review.
Sandra Galloway Said:
Very impressed with repair tech and the installers. They were very well mannered and left no trace of being here. A huge thank you to Travis D, Brandon and Malik. Great company, will definitely let others know.Is this your review? Click here to edit or add to your review.
Freda Crozier Said:
Really liked the way that your tech person came out and serviced my heating and air .When they called and gave me the time that they would be here he was on time .Thank you so much for your service. Keep up your good work .Is this your review? Click here to edit or add to your review.
Mae Morris Said:
All the guys I interacted with were extremely professional, easy to work with and talk to and they installed my HVAC in a very short time. It is working beautifully now and I am warm and comfortable. Thankyou all., I would recommend you to anyone that is needing any type HVAC service. Very good company and I believe they are honest and very dependable. I have high praises for all of them.Is this your review? Click here to edit or add to your review.
Dawn Patton Said:
Thanks so much for coming and fixing our heat on a Sunday in such a timely manner! Alway appreciate the friendliness and politeness of the staff. Thanks so much!Is this your review? Click here to edit or add to your review.
David H Sturgis Said:
Needed to purchase a new system recently. Talked to and dealt with several people on the staff. All pleasant and professional. Special thanks to Roy Finley who helped me to close the deal. I own rental property and have used various HVAC dealers. HIGHLY RECOMMEND AAA.Is this your review? Click here to edit or add to your review.
Jacie Weston Said:
Good serviceIs this your review? Click here to edit or add to your review.
Rashaun Doctor Said:
Excellent service!!! Very professional!! AJ was awesome!!!!Is this your review? Click here to edit or add to your review.
Michael Ulloa Said:
AAA heating air companyIs this your review? Click here to edit or add to your review.
Disrespected Said:
So I'm in the drive through at McDonald's. The person beside me completes their order before mine, so I wave them ahead. No need to confuse the McDonald's employees. Now imagine my utter lack of shock and surprise when I hear some redneck scream, 'I can't get breakfast because some dickhead is waving people ahead of him!' He was driving one of your trucks, and did, indeed, look like a pasty faced redneck that needed both teeth slapped out. Had I been in a less than stellar mood, that would be your corporate image right now. Please warn your employees that screaming obscenities from your company vehicles is unacceptable. Thank you.Is this your review? Click here to edit or add to your review.
Sarah Miller Said:
TJ was very professional and knowledgeable!! He was very thorough and explained everything that I he did to fix my unit!! I will never use another company!! Thank you TJ!!Is this your review? Click here to edit or add to your review.
Coleman Millard Said:
TJ was the best repair man he was so nice,and knew what he was doing.great work.Is this your review? Click here to edit or add to your review.
Eddie &Marie Williams Said:
It’s our pleasure to write this note of appreciation for the outstanding service provided by AAA Heating & Air Company. Our System broke and we were facing the difficulty of not having heat for the winter months nor air for the summer months. Your technicians rectified this problem in one day. Their ability to resolve our HVAC needs so quickly exceeded our expectations.We would sincerely recommend you're Company to anyone who needs a Heating & Air repair service.
Keep up the good work!!!!
Eddie& Marie Williams
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Laura Toland Said:
Tj came and worked on my gas burners on my ac unit and he was very nice and thorough with making sure he knew what was wrong and how to fix it. I had a horrible experience with ARS last winter trying to fix my heat and Tj came and fixed it all in under a week. I will never use anyone else besides y'all ever again! Thank you.Is this your review? Click here to edit or add to your review.
Karen Ray Said:
Travis is an awesome technician. He was professional and knowledgeable and took all Covid prevention measures that he could. Thank you, Travis!Is this your review? Click here to edit or add to your review.
Ron Knight Said:
Travis was very professional, he explained everything he did and recommended I get a carbon monoxide detector. I would certainly recommend AAA.Is this your review? Click here to edit or add to your review.
Kathleen Ray Said:
Called to schedule turn-off of gas and removal of gas line to our fireplace. Received same day service. Technician called to inform me of his pending arrival. He explained what this entailed and completed the job in about an hour.Is this your review? Click here to edit or add to your review.
Cynthia D Kussman Said:
Travis was very professional. He explained the whole process to me both before and after the work. He and his crew were on time, called before arriving, and professional while working at my house. Highly recommend AAA Heating & Air.Is this your review? Click here to edit or add to your review.
Horace Williams Said:
On time and did great work. Explained to my satisfaction.Is this your review? Click here to edit or add to your review.
Unsatisfied Customer Said:
It seems you went out of your way to lose a customer. A simple request was ignored which potentially caused me a setback on your part. I call to inform you and still wanted to do business with you, and then you made commitments to call me back with an offer and blew me off again. So you lost the 10k sale I was going to buy and the 14 commercial units that would have been signed up on service contract. I was total misled by your commercial. Keep up the good work👍🏽Is this your review? Click here to edit or add to your review.
James Fennell Said:
Owner explained things better to me. All good, and ready to go.Is this your review? Click here to edit or add to your review.
Dan Risinger Said:
Very good job .. would highly recommend them!Is this your review? Click here to edit or add to your review.
Charles Overturf Said:
After checking around and reading reviews plus a local family owned business helped to make my decision. Travis did a through inspection and listened to my concerns, plus he crawled under the house with me to see what i was worried about.The crewmen David and Zach were courteous and did a outstanding job on the installation even after a snauf they got it done and did it well.
Thank you AAA, great job.
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Teresa R Pontoon Said:
Thank you for your excellent customer service. A SPECIAL THANK TO THE INSTALLERS ZACH AND DAVID JOB WELL GUYS!!!Is this your review? Click here to edit or add to your review.
Machelle Heyward Said:
Highly recommended financing was guaranteed and customer service was superb the team came in on time got the job done in timeframe said. Longtime coming project for me I’m very pleased with my new HVAC system!Is this your review? Click here to edit or add to your review.
Jerrell Haynes Said:
This is now the third visit to repair my old doublewide AC this year(contractor#109890 name unknown)but I want to commend the tech who worked on my unit same guy all 3 times,He is very professional & knowable,fast & friendly!loved his work & that he wore a mask for my safty,I don’t rate people till now,am 67 & worked with AT&T as a Tech till retiring so I know a great tech when I see one,believe me he is one of the best & now my church uses AAA for all their services too.will defiantly Recommend AAA to all my friends & associates !thanks for being fast & reasonably priced!you made my day,being so hot realy needed quick service for my family & you ware there!Is this your review? Click here to edit or add to your review.
Joy Wallace Said:
Installers did a great job, created a second return air, so it was a lengthy process. It was late afternoon when they left going to another job. Wrong thermostat was installed for unit causing the compressor to not come on.When I called about 5:30-6:00, there was some one here to fix the issue within 15 minutes. The next morning , the correct thermostat was installed and it has been nice and cool since.
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Danielle Said:
July 22,2020. These guys were great! Very professional, courteous and hardworking. They answered any questions that we had and were knowledgeable. I cannot say enough good things about my experience with the crew and company. Absolutely amazing!!!Is this your review? Click here to edit or add to your review.
AUSTINE GANTT Said:
Calvin Crew did an excellent job! Very professional and Calvin went over important information that will help me in the future with my unit. Everyone I spoke with was very friendly and kind.Is this your review? Click here to edit or add to your review.
Elizabeth Said:
Service was wonderfulIs this your review? Click here to edit or add to your review.
Chrystal Bolouvi Said:
Good service very knowledgeable, solved our problem quickly. Will use them again...Is this your review? Click here to edit or add to your review.
Lartee Myers Said:
Very courteous and at the same efficient through out the whole process. Thank you!Is this your review? Click here to edit or add to your review.
Deborah A. Hill Said:
I have and would recommend AAA Heating & Air, LLC. Thank you for being so nice. Mr. Roy is awesome! and the contractors who came to put the unit in were very nice too. I love the unit. Thank you again for finding a way to help me. Melissa was so kind. I have already told 3 people about the unit itself and how helpful AAA was in helping me. The unit is quite and keeps us very cool. The only thing and this is not really a negative, but the thermostat is a little hard for us none gadget persons to operate. I think I would have preferred a simple one. Just a on and auto and off switch. :).Thank you again.
Ms. Hill
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J Caldwell Said:
Calvin's Crew was prompt, courteous and professional. They explained the process and reviewed the install upon completion. Excellent, superb service!!! Highly recommended!!Is this your review? Click here to edit or add to your review.
Betty Richardson Said:
Your customer service team is always fast, friendly and courteous. Your technician was prompt, called before coming and always friendly and courteous. Thanks for all you do.Is this your review? Click here to edit or add to your review.
Kenneth & Gail Brown Said:
Calvin's crew was amazing! They were very professional and courteous. I was very please with them and the AAA team.Is this your review? Click here to edit or add to your review.
Michele Breen Said:
We have been working with AAA for a few years and we love their fast, friendly service. I would recommend them to anyone.Is this your review? Click here to edit or add to your review.
Billie Still Said:
On time and nice. AAA always tries hard to make us happy.Is this your review? Click here to edit or add to your review.
Pinkney Epps Said:
Thank you AAA Heating & Air for working with me to get my new unit financed and for getting it installed in one day. The Calvin Crew were on time, very professional and left things in order. The are an awesome team! Again, thank you! Mr. EppsIs this your review? Click here to edit or add to your review.
John Carter Said:
18 months into our new (now 3) units with C.J. Hall again doing the service call and minor repairs...a trouble-free system with friendly and efficient service all around. (more notes below under Sara's comments.) Highly recommended!Is this your review? Click here to edit or add to your review.
Susan C Fallon Said:
I’ve had nothing but good service from AAA. They check my system twice a year and promptly respond to service calls. It gives me confidence that I will get the maximum years of use from my unit thanks to their service.Is this your review? Click here to edit or add to your review.
NANCY STROBEL Said:
Used this company to replace an old hvac system. The customer service was friendly, Matt who came to come out and look at what was needed and gives us a quote was punctual and very knowledgeable with what kind of system would be good for us. They were very prompt on installing the unit. There was an issue/problem but they came right out and got the problem corrected (old duct work due to old house had some insulation fall down in it) and the unit is working fine. I highly recommend this company. Thanks for the great customer service--this is something that is hard to find in this day and age.Is this your review? Click here to edit or add to your review.
Robert And Lisa Said:
We have just had a new A/C package installed in our home and the old one removed. Calvin and his crew was amazing. The unit outside was installed professionally. Calvin's crew did a great job. Also, a quality person (Rusty) came to visit us after the installation. He was also very professional and informative. Calvin's crew and Rusty explained things and answered any questions that I had. Will recommend to anyone to call AAA Heating and Air. Great job!!Is this your review? Click here to edit or add to your review.
Antionette Trapp Said:
I've been in my home over 20years I've been though 3 air units nothing was cooling my home down to a comfortable temperature the only time it was cool in the summer time was morning and late evening Until AAA installed a new unit My home it is really cold now I love the job they did for me very professional knew exactly what my problem was as to why my home wasnt heating an cooling probably thank you for taking such good care of meIs this your review? Click here to edit or add to your review.
Romeo Jones Said:
Tech was awesome! Very informative!Is this your review? Click here to edit or add to your review.
Lorraine Hutto Said:
A shout out goes to Melissa,Katharine,Jason,Toby,Carson,Taylor,Mike and anybody else I may have missed naming. You folks navigated unprecedented times and as a result,I have a new HVAC,new ductwork,oh and let's not forget,new vents in my ceiling. You folks make things happen in a timely manner. The work that was put into my home shows how much talent AAA guys have. If something was not right, it was fixed immediately.I look forward to doing business with AAA for years to come.
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Faye S. Puckett Said:
We have just had a split heat pump system installed on our home and the old one removed. Scott’s work was unbelievable. I have never seen such a professional job as his. The unit outside was installed perfectly. The unit under the house was perfect also. I have no complaints. His knowledge of installing these units was above outstanding. Also I did not expect a quality person(Rusty) to visit us after the installation. We haven’t ever had anyone do this. He was very professional also. He also had no problem with my going under the house with him to see what was done. I was highly impressed with them both. Will recommend to anyone to call AAA Heating & Air LLC. You won’t be disappointed.Is this your review? Click here to edit or add to your review.
Leland Hardin Said:
Calvin's crew. Wonderful service, The gentlemen were so polite and respectful. They could not have been any better. They are welcome at our house anytime.Is this your review? Click here to edit or add to your review.
Doug Mann Said:
Had my a/c ducts replaced, and a vapor barrier installed. A A A techs showed up early, they were all very polite and friendly. Finished quickly , did a great job. I would definitely hire them again. Positive experience from beginning to end. 5 stars are not enough.Is this your review? Click here to edit or add to your review.
Susan Morris Said:
Calvin and his crew were very professional and respectful. They did a great job!Is this your review? Click here to edit or add to your review.
Priscilla Cramer Said:
Calvin Crew and his staff was very professional and knew what they been doing in a very friendly relaxed way. Not only was the service expert was fast Calvin took the time to educate me. Highly recommended.Is this your review? Click here to edit or add to your review.
Stephanie Keitt Said:
Loved the serviceIs this your review? Click here to edit or add to your review.
Robert Murphy Said:
The technicians that installed our unit did a fantastic job and were extremely professional! Our unit is working great and we are very pleased with the price of the unit and the service thus far!Is this your review? Click here to edit or add to your review.
David M Said:
Very satisfied. They were 30 minutes early and finished quicker than expected. Added UV light and purifier to new HVAC. Best new unit I’ve ever had. ThanksIs this your review? Click here to edit or add to your review.
Kevin Staberg Said:
Service was good but the part that was defective and under warranty caused the loss of Freon and cost of Freon should have been covered by the warranty but we were charged for it!Is this your review? Click here to edit or add to your review.
Brandi Ray Said:
Wonderful service! They explained everything very well when they came to do estimate and when they installed they were very nice and explained and showed us everything they were doing!!! Excellent service! Definitely recommending!!!Is this your review? Click here to edit or add to your review.
Wayne Slaughter Said:
Very professional Crew, very high team effort. The superior is top notch. Thank you all very much.Is this your review? Click here to edit or add to your review.
Marlon Buff Said:
Excellent installation. Reasonable rates. Very happy with new HVAC!!!Is this your review? Click here to edit or add to your review.
Crystal Spangler Said:
Friendly and excellent serviceIs this your review? Click here to edit or add to your review.
Nikki Schneider Said:
Awaiting refundIs this your review? Click here to edit or add to your review.
Akeem Bamberg Said:
Everything was professionally done and in a timely matter. Great customer service from the telephone call to the installation.Is this your review? Click here to edit or add to your review.
Dolly Patton Said:
Thanks for taking care of our HVAC! And for being persistent to find the problem. Staff are always friendly and professional. Wouldn’t use anyone else!Is this your review? Click here to edit or add to your review.
Catina Williams Said:
Very professional, and cleaned up neatly.Is this your review? Click here to edit or add to your review.
Josh McGee Said:
This company truly feels like a little family. Everyone was very professional, and literally went out of their way to make sure I was taken care of. They are not out to just make a buck; you can tell that they are truly concerned for the comfort and well being of their customers. I would absolutely recommend to family and friends and am very proud to have chosen them for my heating and cooling needs.Is this your review? Click here to edit or add to your review.
Tranpus Jones Said:
Great quick service.Is this your review? Click here to edit or add to your review.
Tracey Alford Said:
Calvin’s crew was excellent! Excellent service, very punctual and knowledgeable! Great job guys-I’d recommend them without hesitation!Is this your review? Click here to edit or add to your review.
Kellie Crosby Said:
Did a wonderful job and everything in a timely manor! Would definitely recommend them to anyone!!Is this your review? Click here to edit or add to your review.
Donald Defino Said:
Calvin's crew did an excellent job would recommend them to everyoneIs this your review? Click here to edit or add to your review.
Sara Carter Said:
More than a year ago we switched to AAA and had C.J. Hall install two 16 Seer units for less than the price two 14 Seer units that we'd been quoted. Installation was smooth and all has worked well since...6 month service calls were problem free.Now C.J. has put a small 16 Seer unit into our basement--again for less cost that we'd been quoted for the 14 Seer unit--again a very smooth installation. We continue to be very happy with AAA and have saved money by going with them.
BTW, the 16 Seer units do make a difference--in heating efficiency and costs, and if you can get them for less than what others charge for lesser units...it's a great deal.
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Charles W Jackson Said:
TJ and Tommy very professional!Is this your review? Click here to edit or add to your review.
Billie Still Said:
Had a few problems that needed to be worked out. The owner, service men and supervisors were quick to come and more than helped get me satisfied. A bunch of great people. Even the office staff are there for you. They did moisture barrier and one manager even put a few screws in my screendoor!!!! I won't hesitate to call if I need them. Only hugs here.. b,s,Is this your review? Click here to edit or add to your review.
Scott Park Said:
Jayson was great. He came out to “fix” my HVAC system and boy was he surprised to see an AMANA unit that was ATLEAST 25years old. He was very well versed on what could/should happen to get us to the 21st century, LOL. The next few steps were effortless due to the awesome folks we had interaction with. The install was completed quickly and then an inspection.Inspector - Jayson came back out and gave us a thumbs up. The next thing is what really prompted this review. My house is well on its way to being a SMART HOUSE, but you know what they say : only as smart as the user. Jayson stayed almost an hour helping me to connect my new thermostat to ALEXA and it wasn’t that easy (networks, etc.) but he was determined to get it and HE DID
SHOUT OUT to AAA Heat&Air
Thanks Jayson
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Robert Mosser Said:
Very professional and takes pride in their work.Is this your review? Click here to edit or add to your review.
Sue Ann Lever Said:
Jason came out to the house to repair my heat issue and quote a new system. Not only was he punctual, he was early and rescheduled for an hour earlier! This is fantastic! He was very personable, explained everything and made recommendations that made sense.Thank you, Jason!
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Victoria Randall Said:
I haven't even had the unit installed and they were three and a half hours late! Had someone there since 9 a.m. Did not bother calling me to let me know it would be noon or so. I had to call them to see where they were. Didn't arrive till after 12:30!!!Is this your review? Click here to edit or add to your review.
Lucy Stump Said:
Excellent service, polite & punctual.Allen Dudo, a superb representative of your company. I couldn’t have been more pleased & loved the $36.00 special!!!
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Katrina Edwards Said:
The technicians know their stuff, are efficient, professional and always on time! They have serviced our office and my home and always make sure we get the most out of our equipment. I definitely recommend them.Is this your review? Click here to edit or add to your review.
Rusty Crider Said:
Did and awesome job and was very friendlyIs this your review? Click here to edit or add to your review.
Donald Shaffer Said:
My tech was Jason and he was very professional and explained the process I was getting. Cleaned my unit in the attic and services the outside unit. Will recommend to everyone. Thanks JasonIs this your review? Click here to edit or add to your review.
Harry Fee Said:
jason finley came out sept 23 to evaluate my AC. he was very thorough and efficient. he diagnosed the system and suggested several solutions. jason was very courteous and helpful.i am waiting to hear from from my homeowner policy before i can procede with repairs.
so far, i'm very satisfied with AAA. i signed up for a maintenance contract with AAA.
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Jill Robinson Said:
Calvin's Crew were so professional and finished the job in one day Id give them 5 starsIs this your review? Click here to edit or add to your review.
Anthony Boozer Said:
The above 4 stars is solely in regards to Rusty and Michael. Several technicians had been dispatched to my house on several different occasions regarding a new unit not blowing cold air throughout the house, with inside temperatures reaching 80+ on a daily basis. After several calls and technicians blaming the issue on anything from duct work to windows, Rusty came out and discovered the issue nearly immediately, and had Michael come out that same day to fix the problem. Turned out the crossover was laying on the ground, and apparently had been for some time. I wish I could say AAA as a company deserves a rave review, but it is only because of the hard work and attentiveness of these two men that I am writing a positive, instead of negative, review.Is this your review? Click here to edit or add to your review.
Vicki B Smith Said:
Called this morning in a panic because we have company coming in from CA. AAA came out today and was on time!!! The appt person said she knew this was important to us and I liked her down to earth attitude. We like friendly service people who come across very honest and that's what we got today when Jason Finley and David Jenkins showed up at our home. They were both very professional, homed right in on the problem and we felt....DID NOT OVER CHARGE US. This is the third time we have used AAA and a friend referred them to us. Guys, we are going to need a new unit when we move to the condo next year. Pencil us in, thanks.Is this your review? Click here to edit or add to your review.
Cathy Miles Said:
Calvin’s crew did a awesome job installing new unit and duct work. They were very professional. Would highly recommend these guys.Is this your review? Click here to edit or add to your review.
John Roof Said:
Mr Roy Cunningham came out to give us a free estimate. He arrived in a timely manner, was extremely polite and very helpful with questions and concerns. He is the first service call provider that actually wore shoe/boot covers on our carpet. We appreciate him for doing that. We have a 10 month old that crawls around on our floor, so keeping shoes off the carpet is important to me. This was a pleasant quick estimate.Is this your review? Click here to edit or add to your review.
Sheila English Said:
Today was my second time calling on AAA reason why I love there service I wouldn't put any other company before them I love there work.Is this your review? Click here to edit or add to your review.
Kathy Cornish-Wilson Said:
I just wanted to say that I am very pleased with the service that I have been provided by AAA Heating & Air. The installation by Calvin's crew was remarkable from beginning to end. The install didn't take much time and they explained things in detail and answered any questions that I had. Thanks for the prompt service.Is this your review? Click here to edit or add to your review.
Charlie Blackwell Said:
Here is my public confession for today. While receiving notice of a power failure at my home today, I reacted out of my foolish pride and wrongfully accused AAA Heating & Air of poor workmanship. They came out and together we found the problem. IT WAS NOT THERE ERROR but rather the 47 year old panel in my home. I truly do believe in transparency and accountability so going through todays events with AAA H&A I learned a profound lesson of truth and honor. It was taught to me by the unsung hero of my prejudice, The owner of AAA H&A!!! Not only did he stand in the gap for the integrity of his Brother/Company he also humbled himself and replaced my broken Electric breaker so that I wouldn’t harm my home or self at NO COST to me whatsoever!!It has pleased The Lord to present me with this opportunity to receive AAA Heating & Air’s kind, and graceful rebuke and I’m humbled by their grace toward me in-spite of my poor management of their relationship. My error is clear and I APOLOGIZE for being so reactive. I’m forever in-debt to AAA H&A.
Customer Service has never been more honorable than what I saw today from this company. Thank you AAA Heating & Air
Charles Blackwell
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Dorothy J Kirmeyer Said:
Great service from beginning to end. The installers ( Billy Smith and Zack ) were very polite, professional and answered all of my questions and concerns. My experience with AAA Heating and Air was very positive from the call for service, to the estimate, down to the installation. Yes, I will/ would recommend this company to anyone that is in need of their service. Great Team!!Is this your review? Click here to edit or add to your review.
Jeannie Walker Said:
I could not be more pleased with the installation and service I have received from your employees. Calvin and his crew did a great job installing the new unit and they were courteous and polite to me. Mr. Roy paid me a visit today and he to was the same as the others. I have already recommended AAA to my family and friends.Thank you and I look forward to many years of doing business with you.
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Paul Hensley Said:
Polite,knowledgeable, very efficientIs this your review? Click here to edit or add to your review.
Karen Ray Said:
Mark Branham was very professional and efficient. He called to say that he was on the way and arrived in a most timely manner. He deserves a great job and recognition from the owners.Is this your review? Click here to edit or add to your review.
Robert J. Hoffman Said:
A big Thank You for being a genuinely caring heating and air company and having stellar associates like Mark Branham who helped me today...He not only cleaned my outside unit thoroughly, he gave me assistance and advice on how to dissasemble the inside air vent metal casing so I could then later clean it outside and repaint it...I was so pleased!! Thank you so much Mark...Mark widens the moat against competitors and puts Tripple AAA in a stronger competitive advantage in their economic castle!! This is Warren Buffet (Berkshire Hathaway) wisdom which Mark emulates...
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Elisabeth Said:
Mark called to confirm our time, was prompt and did a thorough job. He also answered all of my questions.Is this your review? Click here to edit or add to your review.
Richard Raisley Said:
Mark was on-time (early, actually, but called ahead to be sure it was okay), friendly, efficient and very helpful.Is this your review? Click here to edit or add to your review.
Maurice And Rachel Moore Said:
Mark continued maintenance service of our AC to completion in the rain .. great service.. keep up the good work.. thank you Happy New Year!Is this your review? Click here to edit or add to your review.
Cheryle & Tom Waller Said:
The service rep explained everything to us to our satisfaction. The installers were professional and were respectful of our property. They finished ahead of when they said they would be through. After the installation, the system ran so quiet that I kept asking my husband, is it working? It was such a good experience. I will be glad to recommend AAA HTG & Air to everyone.Is this your review? Click here to edit or add to your review.
William Apple Said:
Service technician (Mark) was on time and called before he showed up. He was very professional and took his time making sure that my system was working properly.I'm very happy with AAA and their staff.
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Samantha Wallace Said:
A unit check up was scheduled today at 9 a.m., and a technician named Mark was prompt an extremely courteous. He answered all of my questions thoroughly and gave me some tips as to how to make sure that my unit was being properly used. I have already recommended AAA heating to a co-worker. Mark rocks!!!Is this your review? Click here to edit or add to your review.
John C Said:
We approached replacement of both our HVAC systems with some apprehension, having had difficulties with repairs and getting informative bids from other companies for the past several years.We saw the AAA ads, read the reviews, and asked for an estimate. C.J. Hall gave us a clearly written, detailed quote for two 16 seer Trane systems, significantly less than our best other quote for a similar lesser brand system. All communications with the office smooth & friendly.
On installation day--seven guys in four trucks at 7:55 AM led by Billie & Zack Smith, accomplishing a double installation, including a cramped attic air handler, smoothly and out by 3:00 PM...all cleaned up, everything working, and no payment necessary until several days later when C.J. came by to check the systems. First year--free service, & 15 year warranties.
We're happy & relieved to have found the AAA people. They modestly say that all their franchises work the same. Our Thanks to all of them.
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Christine Lehner Said:
Service is always great this time we had Mark aka Santa. He was awesome and very thorough. Happy New Year AAA!!Is this your review? Click here to edit or add to your review.
Delores Leonard Said:
Mark did the maintenance on my unit today 12/21/18. He was very personable and efficient. He called ahead of this arrival and was on time. I have and would recommend AAA.Is this your review? Click here to edit or add to your review.
D. Richardson Said:
Mark was very friendly. He was knowledgeable and efficient. I appreciate that he took the time to fully answer all of my questions. Thank you!Is this your review? Click here to edit or add to your review.
Karen Risher Said:
Mark was courteous, pleasant, and thorough.Is this your review? Click here to edit or add to your review.
Michael E Hodges Said:
tech mark did the service on my unit, I was very pleased with the job he didIs this your review? Click here to edit or add to your review.
Debra Pendleton Smith Said:
Billy and his helper did a wonderful job installing our new gas pack. They cleaned up the area around the install and you would think nothing happened out there. I am very impressed with the install.Is this your review? Click here to edit or add to your review.
Mary Cash Said:
Calvin crew were on time very polite. It was raining and they work and got my new unit in and running. When they were finished cleanup and check everything before they left. Very polite and work stead all day not a lot of people now day do that . I am happy with the team or crew of Calvin. Thanks.Is this your review? Click here to edit or add to your review.
Keith McCullough Said:
Just had a PM service done to our unit and was happy with the visit. The service techs name was Mark and he made my wife and i feel comfortable while he was here. He engaged in conversation and took his time with us during his visit. He wasn't in a rush to get out and seemed to pay close attention to what he was doing. I even renewed another years service plan with him because he acted as if we had been friends for many years even though we just met. Thank you AAA for the professional service.Is this your review? Click here to edit or add to your review.
Pamela Borawski Said:
Mark was timely and did an excellent job. He was very personable.Is this your review? Click here to edit or add to your review.
Nancy W Kennedy Said:
Calvin C did a great job installing our unit and a very mannerable young man.Is this your review? Click here to edit or add to your review.
Jeannette Kean Said:
Mark came out yesterday and did a wonderful job of servicing my unit! Very nice man. He looks an awful lot like Santa Claus which means you might have some explaining to do to the kids, as he is not at the North Pole right now. *wink*Is this your review? Click here to edit or add to your review.
Conserverina Evans Said:
Billy came out and calibrated our new HVAC system. He was efficient and knowledgeable about what needed to be done to get our system running to its full capacity.Is this your review? Click here to edit or add to your review.
Tish Alleyne Said:
We are very satisfied with AAA. They keep our system in tip-top shape. Mark, our service technician, was friendly, on-time and knowledgeable. Thank you!Is this your review? Click here to edit or add to your review.
Linda Bray Said:
Mark did an excellent job. Plus he looks like Santa Claus. Best of both worlds.Is this your review? Click here to edit or add to your review.
Brittany Cook Said:
Great service from Mark. He was very friendly and professional, and he provided useful information about our vents and filters that I did not previously know.Is this your review? Click here to edit or add to your review.
Charles A Wynn Sr. Said:
Mark came out today, and what a pleasant guy...kinda looked like Santa...jk He did an excellent job. Quick and efficient. I would give him 5 Stars...Is this your review? Click here to edit or add to your review.
Mariann Harsey Said:
Mark did a service call for us today very professional and very kind and pleasant didn’t wast know time getting the job done thanks Mark for a job well done see you in aprilIs this your review? Click here to edit or add to your review.
Bill Boggs Said:
Mark came out yesterday and completed our semi-annual service of both our new and our older HVAC systems. Mark was very professional, punctual, and respectful of our home, property and our equipment. We also were very pleased that it was only $50 to add our older system to our current service contract. AAA Heating & Air has provided us with outstanding products (Trane), installation and follow-up service. All at excellent pricing. Thank you!Is this your review? Click here to edit or add to your review.
Scott & Tamara Lowman Said:
Mark came out to do routine maintenance on our unit and we were very pleased with his service. We definitely would recommend AAA Heating & Air.Is this your review? Click here to edit or add to your review.
Earl Lester Said:
Mr Rusty and Hall provided excellent service for our home. Our brand new unit is working great!👌👌. We would also like to thank the manager for all of his assistance in working a great affordable price so that we could purchase this unit.Thanks again
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Casey Cline Said:
Mark came out to provide a maintenance cleaning of my HVAC system. He was very professional and respectful. I would recommend him to others.Is this your review? Click here to edit or add to your review.
Sally Johnson Said:
Mark was very kind and professional. He did an excellent job and explained everything as he went along. I couldn't be more pleased with the good as well as excellent job he has done.Is this your review? Click here to edit or add to your review.
Joel Sherman Said:
Mark was very courteous, knowledgeable, and friendly. He was very thorough and explained what he had done and how all of the safety items are working perfectly. Very professional in all respects.Is this your review? Click here to edit or add to your review.
Cheryl Leysath Said:
I received excellent service today from AAA Heating and Air. Mark did my service call, which was my semiannual check on my HVAC. Mark was very friendly and professional. He gave me excellent advice on some things I should do to keep my unit running efficiently. I was very pleased with the service.Is this your review? Click here to edit or add to your review.
Thomas C Jenkins Said:
Mark did a good job and was very professionalIs this your review? Click here to edit or add to your review.
Viola Best Said:
My Heating and AC Unit was serviced today by Mark. He was very personable, polite and knowledgeable. GREAT TECH and he provided GREAT SERVICE!!!Is this your review? Click here to edit or add to your review.
Jerry Adger Said:
Mark serviced my heating and AC unit today as part of our annual maintenance agreement. Mark was very pleasant and knowledgeable about his work. Mark was able to complete the maintenance service fairly quick and informed me of the results of his inspection. I really appreciate Mark's promptness and professional service.Is this your review? Click here to edit or add to your review.
Marc Halvorson Said:
Jason Finley was our tech who came to service our heating and a/c unit. He did an excellent job and was very thorough. We have always had positive experiences when dealing with AAA on any service / maintenance call. They are a great company to work with.Is this your review? Click here to edit or add to your review.
Waddy Household Said:
Roy Cunningham did an exemplar job on our vents. He was very courteous and thorough. Highly recommend him to anyone who needs their vents done.Is this your review? Click here to edit or add to your review.
Dyanna Harmon Said:
David Jenkins was a great Tech very helpful and friendly highly recommend AAA heating and air ask for David Jenkins for ur techIs this your review? Click here to edit or add to your review.
Earl Lester Said:
Great service and very professional!Techs and manager explains everything so that you have an clear understanding of your options.
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Charlie Blackwell Said:
Calvin Crew is an asset to the AAA Brand. Hard working crew and Calvin is a highly intelligent HVAC Professional. He was committed to cleaniness and absolution of customer satisfaction. He championed the need for my family to have heat tonight by making my burden, his burden. A true Patriot of service and dedication. AAA Thank you for being knights to our family. We are so grateful and humbled by your presence.God Bless AAA Heating and Air LLC
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Earl Lester Said:
Great service!!😀😀Is this your review? Click here to edit or add to your review.
Rhonda Said:
Calvin and his crew were great. They arrived on time and worked until the job was completed. Before leaving, they made sure everything was working and answered all my questions. Thanks, keep up the GREAT WORK!!Is this your review? Click here to edit or add to your review.
Nellie Jones Said:
The service today was phenomenal. Calvin’s crew was very professional and knowledgeable. All of our questions were answered with no doubt. Afterwards we couldn’t even tell they were here. The two guys did an amazing job cleaning up.Is this your review? Click here to edit or add to your review.
Calvin Crow Said:
I would like you thank you so much for a wonderful service. I will make sure to give you and AAA come customers. Thanks again! 😉Is this your review? Click here to edit or add to your review.
Brian And Malvina Felder Said:
I pleasantly enjoyed Calvin and his crew. They came on time and kept me updated with everything that was going on with the install. They all were very nice and respectful when it came down to bringing in equipment to do the install by laying down tarps so that my floors won't get damage. I would definitely recommend your company to all of my family members and friends. Keep up the great work men.Is this your review? Click here to edit or add to your review.
Jackie Jones Said:
Calvin's crew arrived within 30 minutes of their appointment time and worked until the unit was replaced and working properly. They installed the unit, a new thermostat, and two new air return frames and filters. They answered all our questions and instructed on proper operation of the unit.Is this your review? Click here to edit or add to your review.
Stephanie Castillo Said:
The installation team was amazing. These guys (David, Paul, and Jason aka the "A-Team") were very courteous, professional and good guys all around. They provided wonderful service and even a little entertainment. I would highly recommend AAA Heating and Air to everyone I know. Thank you!Is this your review? Click here to edit or add to your review.
Laura H. Said:
Mr. C.J. Hall did an exceptional job today repairing our A/C unit. He was thorough, kind, and extremely knowledgeable! His customer care was excellent as he explained every step he took as he repaired our unit.Thanks to CJ and AAA, we're cool and comfortable!!!Is this your review? Click here to edit or add to your review.
Karen Ray Said:
We purchased a new unit last month and we could not be happier with the service we received. If you are in their service area, do yourself a favor and call them first.Is this your review? Click here to edit or add to your review.
Jerry Axson Said:
Wow! I have not had service this good in years. Rusty Crider was our comfort advisor and he impressed me with his level of professionalism, knowledge, and honesty. Simply put AAA Heating & Air are good folks from the Techs to the Owners and they have gained a new customer today.Is this your review? Click here to edit or add to your review.
Michael Wilson Said:
We have been using AAA for all of our houses that we have under construction and they are GREAT people to work with. There service is fast and very professional. I would Highly encourage you to give them a call if you are needing any sort of Heating and Air work done.Is this your review? Click here to edit or add to your review.
Clesia Nelson Said:
I believe that I got the best service that any one could ask for.Is this your review? Click here to edit or add to your review.
Jeannette Said:
Michael got my home the coolest its ever been in 19 years!!Is this your review? Click here to edit or add to your review.
Dwayne Streeter Said:
Calvin and his crew done an excellent job. Completed the job in a timely matter. I would highly recommend his service.Is this your review? Click here to edit or add to your review.
Felton Stephenson Said:
Roy and Dana Finley with AAA Heating and Air and all of their employees has been a wonderful company for us. We were "limping along" during the very cold winter of 2018 with a 20 yr. old Heat Pump and we decided it was time to make a change. From the outset with our initial meeting with Brandon Sturkie and his explanation of the various options available to us we could tell there was a company culture that said we want to do all that we can to take care of your issues. Once the decision was made on the unit to be installed, the administrative personnel and all of the installers displayed tremendous professionalism, caring and neatness that Betty and myself really appreciated. Paul, Omar, Mark and Joe could not have been more punctual and complete in their installation. The follow-up inspection done by Roy Cunningham, the Company Manager reinforced in our minds that we had selected the right company for our new heat pump installation and future maintenance.Many thanks again to you all for a job well done and we will certainly refer future business to you and your company AAA Heating and Air.
Felton and Betty Stephenson
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Wendy Grimwood Said:
Our comfort advisor was Rusty Crider. He was super friendly and knowledgeable. We felt that he was here to help not just to make a sale. We will surely call AAA heating and air for further needs. Thanks RustyIs this your review? Click here to edit or add to your review.
Thomas Corson Said:
Calvin and his two helpers were very professional and polite. We were very pleased on they made sure the job was done right and cleaned up afterwards. A very very professional group of men 50 stars to the company and all the employees. Great job. Thank you. Thomas CorsonIs this your review? Click here to edit or add to your review.
George L Davis Said:
Michael Fulp was very professional and explained every action he took during my regular maintenance service on 2/15/18. The system is working wonderfully. Excellent job!!!Is this your review? Click here to edit or add to your review.
James Glasgow Said:
Calvin and his helper are 2 professional employees in every way. ThanksIs this your review? Click here to edit or add to your review.
David Rivers Said:
Calvin and his helper were very professional and did an excellent job.Is this your review? Click here to edit or add to your review.
Jeannette Said:
Painless from start to finish! Calvin and Dennis were on it!Is this your review? Click here to edit or add to your review.
Laurietta Milligan Said:
Billy Smith was really nice he had been out here before he really went the extra mile to help me . i have a new unit i new something was going on with it because i have had three or four advisor to come out and repair itIs this your review? Click here to edit or add to your review.
Katherine M Myers Said:
Update...One year later, my electric & Gas bill has gone from $214 last January to $123 this January!!! AAA's energy efficiency estimated savings was "right on the money."As usual, AAA Heating & Air came to our rescue! Freezing, with no heat at 6:00AM, I called AAA immediately; I wouldn't even consider calling anyone else. Michael arrived early, which is usually the case with AAA. He diagnosed/repaired the problem and we had heat again in no time. Since my furnace is quite old, I decided to go ahead and replace the whole system. Michael was friendly, professional and patient; he not only answered all my questions but answered them in a way that I could understand. AAA financed the replacement at a great rate and will be installing our new system day after tomorrow. Thank you, AAA for always being there for us!
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Alvenia Adams Said:
Calvin & Team - Simply The Best!Professional, Knowledgeable, Respectful
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Alvenia Adams Said:
Excellent Customer Service - Billy Smith Second To None!!Is this your review? Click here to edit or add to your review.
Phillip Q Gable Said:
Your comerical says you finance all you refused my wife and i so you liedIs this your review? Click here to edit or add to your review.
RICHARD RAISLEY Said:
Billy Smith inspected and serviced on our HVAC system, in a very competent, efficient, friendly and professional manner. Very pleased, and AAA is our new go-to HVAC company.Is this your review? Click here to edit or add to your review.
John Latham Said:
Calvin and the crew were first class. Lost my heat during the coldest temps of the year and in 1 day they installed a new system and all new duct work. Left the area as clean as when they arrived. Thanks guys! You kept Daddy out of the doghouse!!Is this your review? Click here to edit or add to your review.
Latisha Dewalt Said:
We received great service and an immediate response to solving our problem. Billy was very professional, kind, and helpful. He answered all questions and explained what the issue was. He fixed the problem very quickly. Thank you for coming out so soon.Is this your review? Click here to edit or add to your review.
Brenda Martin Said:
Each time I had to call the person was always nice and friendly. The technicians did all they could to solve our issue. I really thank Michael for coming on Christmas Day.Is this your review? Click here to edit or add to your review.
Mr And Mrs John M Ford Said:
We were very pleased with the service we received.We made the call and the very day I called I received a response from the office.The next day Billy Smith (tech) called in response to the service call.He called and gave me his eta and he was on time. He was very professional and friendly.He explained the problem and told me what would have to be done.He was very knowledgable and courteous. We would recommend him and the company to others for sure.Mr and Mrs John Ford
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Scheri & Al Force Said:
Billy Smith was wonderful! Our unit went out over the weekend prior to extremely cold weather setting in. They came out on Sunday, December 31 to install our new unit. We appreciate them taking time out of a Sunday and New Year's Eve to ensure we had our new unit installed. AAA has been wonderful so far in keeping us informed. Billy was extremely courteous and helpful! Thank you so much.Is this your review? Click here to edit or add to your review.
Travis Oneal Said:
I contacted AAA to install a new heat pump to replace my old furnace. the turn around was in a timely manner and the service was very professional. the salesman did a wonderful job explaining the unit and pricing. I purchased the unit about two weeks ago.Is this your review? Click here to edit or add to your review.
Ernest Maxham Said:
5.0 star rating 12/30/2017First to Review on Yelp
I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components flame rollout switch, fan inducer motor and fan and the heat exchanger. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season.
Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc. It was great to be able to get such a quick response on very short notice. I definitely recommend AAA Heating and Air to anyone that has HVAC needs.
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Ernest Maxham Said:
5.0 star rating 12/30/2017First to Review
I contacted AAA Heating and Air on Saturday before New Year's Eve about 12:45 PM. Cust rep Dana told me that Billy Smith would be at my location between 3 - 5 PM. Billy called me about 2:15 PM and said he was on the way and arrived about 10 minutes early which was great. I explained to him that my fan motor was running continuously even when the thermostat was turned off. He verified that the thermostat was working properly and then went to the unit. He told me that it might be a cracked heat exchanger as my unit is almost 13 years old but reset the flame rollout switch and started the furnace. After closely inspecting the other components and observing the furnace in operation he concluded that the furnace was operating without problems. Before leaving he explained that I might have to replace the flame rollout switch later but adjusted the position of that switch to give a little more space and ran the furnace through three stop start cycles to be sure that the unit was still functioning properly. He was very professional and extremely helpful while explaining the basic function of three of the components. He also shared information about replacement units and advised me about the maintenance yearly contract option. He carefully explained the difference and features of 14 SEER units and 16 SEER units for any future purchases. This time the repair was nothing major but now I know the unit will be heating the house during this next week which is projected to be the coldest temperatures we have experienced in this heating season.
Before he left he made sure that the inside temperature of the house was still rising to the set temperature on the thermostat. I was very pleased with the promptness on a holiday weekend and the quick and timely service call. Billy Smith and AAA Heating and Air made my weekend much less worrisome as I did not want water pipes to freeze etc
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Russell Neu Said:
the techs that installed my inside unit done an excellent job. answered all my question and explained any concerns i had.very pleased with there work and performance. thank you Calvin and his helper (sorry i forgot his name). but they did excellent work.Is this your review? Click here to edit or add to your review.
Malika Snipe Said:
My unit was installed today and I am very pleased! Eddie did a very thorough explanation of the estimate, and Calvin did an excellent job with the installation.Is this your review? Click here to edit or add to your review.
Lenna Breen Said:
Billy Smith came out to our house on Saturday to give us an estimate. He was very courteous and helped us tremendously. We were approved within an hour for a new heating unit and he made sure all of our needs were met. 5 starts for Billy. Thank youIs this your review? Click here to edit or add to your review.
Martha Anderson Said:
On November 21, we received excellent maintenance service for our heating and air system . Rusty Crider was the comfort advisor who explained each of the services in a helpful way.. He was courteous and efficient in his work. Eventhough this was the first time we met him, the AAA service has been consistentlyl good over the 4 years that we have been a customer..Is this your review? Click here to edit or add to your review.
Catherine Simmons Said:
Billy Smith did a awesome job. He fixed everything that needed to be fixedIs this your review? Click here to edit or add to your review.
Jerlean Clisby Said:
Calvin done an out standing job in installing my unit ,he kept me informed as to what was going on during the installationIs this your review? Click here to edit or add to your review.
Cheryl F Leysath Said:
AAA has been a blessing to me. My HVAC was on it's last leg. I saw the commercial on TV and gave them a call. They scheduled an appointment with me and I had a new HVAC within 2 days. The installment was fast and the crew did an excellent job. I had my second scheduled HVAC checkup today, done by Rusty Crider. He was right on time for my appointment, very friendly, gave me very good advise about extending the life of my system. Really appreciated his help. So nice to not worry about heating and air conditioning. I leave I to AAAIs this your review? Click here to edit or add to your review.
ARLENE WILLIAMS Said:
Billy was great. Everything clearly explained. Was able to answer questions. He was really nice. Thanks BillyIs this your review? Click here to edit or add to your review.
Cindy Young Said:
Rusty was great 10 star review.Is this your review? Click here to edit or add to your review.
Margaret Gunter Said:
Rusty Crider did an excellent job. He service my unit on 11-17-17. Very professional and knows what he is doing. I give him an excellent rating. Thanks Rusty for job well done.Is this your review? Click here to edit or add to your review.
Mary Reynolds Said:
Service man Michael Fulp came to do my yearly maintenance. He did a great job. Very polite and kind man. I am very please with AAA heating and air...Is this your review? Click here to edit or add to your review.
Linda Mcaulay Said:
I called AAA heating and air and they came out the same day the service men was very courteous and professional and I would reco mend them to my friends and neighbors. Calvin was a very friendly and knowledgeable of his job.i give him and Dennis the rating of 10 or higher thank you so much for the prompt service.Is this your review? Click here to edit or add to your review.
Gwendolyn Gathers Said:
Rusty Crider comfort advisor was so nice very please with his service on 11/15/17 great person.Is this your review? Click here to edit or add to your review.
Tammy Williams-Mobley Said:
Rusty Crider was the best. He took his time and explained what the different elements of heat was and the trash debris under the unit should be cleaned and showed us how. He is excellent at his job. Well done ASAP 5 STARSIs this your review? Click here to edit or add to your review.
Everett Brown Said:
Robert did a very good job and in a timely manner. Blower motor was shot.Is this your review? Click here to edit or add to your review.
Carlton Love Said:
Michael was very polite professional and seem to do a really good job he seem like it was important to him thanks againIs this your review? Click here to edit or add to your review.
Robin Montgomery Said:
Many times people are so quick to let you know when you are treated bad and slow to let you know when you are treated good. Well, I would like to take the time to thank Calvin Ancrum from AAA Heating & Air for the professional and courtesy manner while he and two other workers installed my system. Excellent service by Calvin Ancrum!!!Is this your review? Click here to edit or add to your review.
Vincent Said:
I appreciate the knowledge and professionalism of R. Crider.Is this your review? Click here to edit or add to your review.
Christy Wingard Said:
Great service. Rusty Crider was very professional.Is this your review? Click here to edit or add to your review.
Susan Huggins Said:
On time very nice and efficient rusty crider was my service personIs this your review? Click here to edit or add to your review.
Helen Smith Said:
Michael Fulp did maintenance on my heat pump yesterday. He did a very thorough job. He seemed to be very knowledgeable.Is this your review? Click here to edit or add to your review.
Donny Barnhill Said:
outstanding employee. All companies should have people of his caliber.Is this your review? Click here to edit or add to your review.
Desirray Moody Said:
Mr. Billy Smith was AWESOME & very PROFESSIONAL🤗.Is this your review? Click here to edit or add to your review.
Verneta Turnipseed Said:
Mr Billy Smith was great with everything service and all.Is this your review? Click here to edit or add to your review.
Barbara Chandler Said:
Very efficient and prompt. Called to notify me that he was on the way. Billy provides excellent service and explained everything that he did to me in full. Very pleased with the company. I have been dealing with this company for several years and have had no problems. All staff is very helpful and always makes you feel they value your business.Is this your review? Click here to edit or add to your review.
David Siderman Said:
Great service, we had a new system installed this past summer and when we went to run the heat for the first time it didn't work this morning. When I called they were very nice and professional on the phone and the technician, Billy Smith came out the same day. He was on time and called me on his way allowing me time to get there ahead of him so I wouldn't miss to much time away from work. We are very happy with our new HVAC system and the service we have received after the install. Thank you!Is this your review? Click here to edit or add to your review.
Sophia Burkett Said:
Everyone one was very nice and professional. The crew was respectful and worked quickly ,also the sales and office personnel was wonderful!Our total experience from start to finish was great!
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Julie Wetherell Said:
Billy Smith gets a AAA rating.Thanks, Billy!
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Nicole Farison Said:
I was happy with all of the personnel throughout the process of purchasing and installing a new air conditioning & heating system at my house. When calling AAA Heating & Air, LLC, Nicole handled my original service request and sent Michael the Service Advisor to diagnose the problem with my system. My system was over 11 years old and proved not a value to repair. When Michael priced the new system required, Dana then handled the ordering and worked with me on financing. The installation crew with the new Goodman equipment arrived within a couple days and the work was completed satisfactorily, quickly, while leaving my house neat and clean. Melissa and another Mike performed the warranty paperwork and final inspection. EVERYONE did a great job and I am happy with the new equipment, the way it performs and the warranty that stands behind it. I would recommend AAA Heating and AIR to everyone needing servicing or replacement of their HVAC equipment.Is this your review? Click here to edit or add to your review.
Laura Robinson Said:
every time AAA comes out , their very friendly , clean and do their job. If I have to call in they make it so they can work around my time.Is this your review? Click here to edit or add to your review.
Carmelia Patterson Said:
Rusty was my technician and he did an awesome job. He replaced the part in no time. When I asked questions about my unit he was able to answer my questions. AAA is the best and you should try them. Thank you AAA for all that you have done.Is this your review? Click here to edit or add to your review.
James A Murray Said:
I found their service representative to be cordial, informative and professionalIs this your review? Click here to edit or add to your review.
Cynthia Jones Said:
Calvin came on time and was very professional, he and his assistant replaced my unit, answered all questions, and demonstrated how the thermostat worked.Is this your review? Click here to edit or add to your review.
Beverly Perry Said:
well please with the service that I receive from your company everyone that I came in contact with to make my installation possible was awesome cannot thank you guys enough my god continue to blessIs this your review? Click here to edit or add to your review.
Suzanne Allen Said:
Billy came out to provide an estimate for replacing unit. While here he serviced our unit and got her back up and running. We will be referring AAA to all our friends and family.Is this your review? Click here to edit or add to your review.
Deliabisbal Said:
Michael, came to my house fix my ac. I'm very happy with his work.He did not leave till all my issues were addressed with my unit. Glad he was the one he came today. Very satisfied.Is this your review? Click here to edit or add to your review.
Kenneth Nesbitt Said:
AAA provides great customer service. Tech was very friendly and professional.Is this your review? Click here to edit or add to your review.
LORINE ATKINSON Said:
ROY was very nice, friend and did his job very well.Is this your review? Click here to edit or add to your review.
Katrina Edwards Said:
Rusty was very professional and knew all about the air condition units we had. He helped me to understand our needs much better. Your technicians are always on point. So glad we decided to use AAA Heating & Air, LLC.Is this your review? Click here to edit or add to your review.
Ronald L. Epps Said:
Rusty was my technician. He did an excellent job of explaining what he was doing and completing the work. His work exceeded my expectation.Is this your review? Click here to edit or add to your review.
Ed Cruz Said:
AAA tore out all my system and ducts and restored it back in one day. Good trustworthy service.Is this your review? Click here to edit or add to your review.
Brenda W. Reese Said:
Mr.Cunningham came and fix our AC in a very professional manner.We were very satisfied!!
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Catherine Beckham Said:
I had to have repairs done to my HVAC unit. AAA was quick to respond, make the repairs and even return to check on the continued function of the system.I would like to thank all the service staff and the office director for their help. My yearly contract with you makes me feel safe. I would like to send a special thank you to Billy Smith. He also went far beyond the call of duty. AAA Heating and Air is recommended by me!
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William Willis Said:
We called AAA for repair on our AC ,Rusty the technician was dispatched and he was very professional, and courteous, explaining everything that was done, he answered all questions we had. Thanks AAAIs this your review? Click here to edit or add to your review.
Shirley Pace Said:
Your tech. Michael came to my house and serviced my unit and i was very pleased with his service.Is this your review? Click here to edit or add to your review.
Michael Workman Said:
Very impressed with this company. Ray showed up early, and had the job done in 20 min. Very professional as well. Strongly recommend this company.Is this your review? Click here to edit or add to your review.
Bobby Sims Said:
Jesus was out today to service our unit. He was on time and did a good job. He was very professional.Is this your review? Click here to edit or add to your review.
Dawn Jenkins Said:
Upmost professional company and staff very helpful and had quickly response and installation. Best air company around I highly recommend them!Is this your review? Click here to edit or add to your review.
John Blommers Said:
Great customer service, professional. All new heat pump and hot water tank, and a brand new up to date thermostat.Is this your review? Click here to edit or add to your review.
Earl Turner Said:
AAA installed us a new system several years ago, we have been very pleased with the service received. Highly recommend this company.Is this your review? Click here to edit or add to your review.
D.A. V. Said:
Thanks to this company for saving me thousands of dollars when another local company was trying to rip me off.Is this your review? Click here to edit or add to your review.
Mr,Dale And Heidi Cochran Said:
Outstanding Sevices😊.My husband and I have been in our home for eleven years now.The old unit was here when we purchase our home.The old unit was giving us a lot of problems.After seeing your commercial my husband and I decided to give AAA heating and air call.The whole staff are so friendly and courtesy.They install our new unit and we are so pleased with their outstanding service.😊😊😊.Is this your review? Click here to edit or add to your review.
Terry Washington Said:
Great company. They installed a new a/c unit for me about 7 or 8 months ago, and I have been nothing but impressed with their customer service. Both the office personnel and the technicians have been super. I would definitely recommend them to others.Is this your review? Click here to edit or add to your review.
Dennis Lautenschlager Said:
I'm kind of late with this review since it's been a couple of years since installation of a new unit. I had already dealt with Roy and crew on a compressor replacement during the hottest part of summer. Then 2 days before Christmas the heating went out. Not only did Roy get me some money back for the compressor, but also arranged for a hardworking, professional pair of installers to install my unit on a cold, rainy Christmas Eve day. All my dealings with AAA have been professional and at reasonable pricing.Is this your review? Click here to edit or add to your review.
Bill Carefelle Said:
Set up maintenance contract and first service for daughter's and son-in-law's HVAC unit with Roy Finley and office staff: very efficient; answered all questions; couldn't have been easier.Is this your review? Click here to edit or add to your review.
Michael Johnson Said:
This place is tops iin my book. Thank you for all you do!Is this your review? Click here to edit or add to your review.
Roger Griffis Said:
Good price, good equipment, good installation. Because they were very busy, they were a day late on installation and the communication could have been better. However, once they came they stayed until the system was installed and in working order. The employees were very friendly and worked hard on the installation which was somewhat difficult.Is this your review? Click here to edit or add to your review.
Elizabeth M Said:
This company has been the best!!! My AC died on a Friday. I called around 3-4pm and they came out SAME day at 6pm! They are very prompt. Both technicians were competent and professional! I've needed services 3 times, even on a weekend and EVERY time the problem was addressed properly with no extra weekend charges. This company stands behind their services and they do not Nickel and dime you. You know exactly what your costs will be up front before anything is done. Thank you a thousand times for your good service and honest business. Every person I've dealt with at this company in person or on the phone was nice and professional! Dana, Jim, Scott, and a double shout out to Jeremiah!!! Thank you!!!Is this your review? Click here to edit or add to your review.
Martina Deaton Said:
They responded the same night I requested the service online. The repair man came on time and fixed the problem in less than a hour. Everything was explained to me about the problem and what he checked. The price of the service was an amazing deal. I would recommend them.Is this your review? Click here to edit or add to your review.
Kathleen & Greg Moore Said:
Jim (supervisor) is always so helpful and friendly. He gave us a good quote on a new condenser, because our's had been crushed by a tree that fell on it. Jim wrote up an estimate for the insurance adjuster. He also gave us advice on some future projects that was honest and helpful. His crew was courteous, prompt, and got the new condenser installed quickly. They all made the bad situation much easier to deal with. Thanks!Is this your review? Click here to edit or add to your review.
David & Maurine Thomas Said:
A BIG SHOUT OUT TO AAA Heating & Air, LLC. Our home air conditioner went out last night. Daves called AAA after 9:00 pm last night and talked to Roy to see if they could come out today to check our AC. They not only came out today and checked it out. They got it fixed. A special thank-you to Jeremiah the AAA technician that was out in the heat for us today and for the person working Dispatch for getting us on the schedule today.As all of you probably know, it is Not a good day in SC when you have no AC and the temps are 100 degrees plus. THANKS AGAIN AAA Heating & AIr, LLC. Y'all are the BEST in HVAC.
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Robert Lee Said:
Awesome service , the crew that was sent out was professional and very nice and new their job very well . Will recommend to anyone needing AC repair or new work.Is this your review? Click here to edit or add to your review.
Terry Reid Said:
The service technicians were on time, very polite, thorough and quick AND the final bill was less than quoted! Very happy.Is this your review? Click here to edit or add to your review.
Robert Reid Said:
Our experience with AAA couldn't have been any better. Simply a great company to do business with. thanks for everything.Is this your review? Click here to edit or add to your review.
Del Spicer Said:
Paul, sorry don't know last name, gave fast friendly service. He kept us informed in what was wrong and what needed to be done to fix the problem. We have had Paul out before and would recommend him to any one. Thank you PaulIs this your review? Click here to edit or add to your review.
Robert Woods Said:
Two days ago My Hvac unit went on strike. I didnt know what to do I thought it was just the rain or something else. I called all around and got some rude calls or people who were in a rush. I called AAA and I talk to Dana and she didnt have to but she went above and beyond she even waited while i had to take another call now that service. She sent out a technician by the name of Jeremiah couldnt ask for better service. He show me what the problem was didnt rush was a great experience. I just want to say it doesnt matter if you got big advertising or commercial it how you make the customer feel. I say AAA you are spot on.Thanks
Robert Woods
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Mike & Jennifer Goodwin Said:
Very fast, friendly and outstanding service! Thanks!Is this your review? Click here to edit or add to your review.
Tom And Doris Emasie Said:
We encourage anyone with heat and air needs to use AAA Heating & Air. They are so professional and stand by their word no matter what! We were so impressed by this company in July when replacing our 15 year old unit. They restored our faith in good workmanship and integrity! A++ to AAA!Is this your review? Click here to edit or add to your review.
MELANIE AND ELLIOTT WILES Said:
UNBELIEVABLE SERVICE. AAA REPLACED MY 20 YR OLD UNIT FOR AN NEW MUCH MORE EFFICIENT ONE. A SALES REP CAME OUT AND INSPECTED MY OLD ONE AND GAVE ME A PRICE FOR A NEW UNIT. A WEEK LATER THEY CAME OUT AND INSTALLED THE NEW ONE WITH OUT A HITCH. THEY WERE POLITE, EFFICIENT AND QUICK. I WORK FROM HOME AND I HARDLY KNEW THEY WERE EVEN THERE. AFTER THEY FINISHED ANOTHER AAA REP INSPECTED THE WORK DONE AND GAVE ME POINTERS ABOUT KEEPING MY POWER BILL DOWN. ALL IN ALL A GREAT EXPERIENCE AND I WOULD HIGHLY RECCOMEND THEM TO ANYONE WITH A PROBLEM. THANKS AAA.Is this your review? Click here to edit or add to your review.
Mickey & Ginger Durden Said:
We have been using AAA, Roy & his team, for a few years now. The service, professionalism, promptness and fairness in pricing have always exceeded our expectations. We live out of state and have come to trust him and rely on his expertise in all services and repairs. Highly recommended!Is this your review? Click here to edit or add to your review.
Chelsea Durden Said:
This company has done more for me than I can express. Roy and his team are very professional and they respond immediately to calls. They are dynamic and fix problems with afforability in mind. They will explain the problem in the most simple terms so the lay person can understand. They are quick and friendly. I would recommend this company for any home project. If Roy and his team can not do it, he will refer you to an affordable alternative. Roy and his team are my go-to company for any problem I have in my home. A++ excellent service, A++ professionalism, A++ flexibility and A++ for affordability!Is this your review? Click here to edit or add to your review.