When it’s the middle of summer and the sidewalks are so hot you can fry an egg on them, your air conditioning breaking down definitely qualifies as an emergency. If you’re ever unfortunate enough to find yourself in this situation, you need to make sure you have an emergency air conditioning service that you can call to fix the problem as soon as possible. Remember, to be fully prepared for something, you need to expect the unexpected. Here are four tips to help you choose the best emergency air conditioning service for when the unexpected happens.
Establish a relationship with an HVAC service provider
Don’t wait until your air conditioner goes belly up to know who you’re going to call. You need to have an HVAC service provider long before that happens. It may help to have a preventative maintenance contract with a local HVAC technician. Not only will this prevent serious problems from popping up, but if you have an existing relationship with a contractor, they may be more willing to come to your house as soon as possible and get the problem straightened out. If you’ve given business to a service before, they’ll want to keep you coming back to them, so they’ll be more willing to help you, especially in an emergency.
Check on service hours
If your air conditioning breaks down in the middle of the weekday, there’s a good chance you can find someone to help you before the day is done. But if something happens during the weekend or even in the evening, it may be more difficult to get service in a timely manner. For this reason, you need to find an HVAC contractor that offers service 24 hours a day. The catch here is that many companies will charge extra if you call them outside of regular business hours. It’s best to find out ahead of time what companies will charge a fee for emergency situations because it’ll affect the price you pay and give you insight into what companies care about customer service.
Does the service provider offer a guarantee?
To be honest, there’s no such thing as a 100% guarantee when it comes to HVAC servicing; there are simply too many things that can go wrong that are out of the technician’s hands. But if a company is willing to offer a guarantee or warranty on their service, it means that they are confident that the job will get done right. Too many contractors just want to provide a quick fix for a problem. In an emergency, that may sound like a good idea because you just want your air conditioning back on as soon as possible. However, a quick fix also means that future problems are not only possible but likely. If a company puts a guarantee on its service and is willing to come back if another problem pops up, they are definitely the kind of company you want to call in an emergency.
Find certified HVAC technicians
In the heat of the summer, it’s important that you get your air conditioning fixed quickly, but it’s also important that you get it fixed right. This aspect can’t be overlooked. To make sure you get quality servicing, find a service provider with technicians who have been certified by the North American Technician Excellence (NATE) organization. To get NATE certification, technicians need to receive extensive training and pass a series of tests. NATE-certified technicians are always keeping up to date on the latest technologies, so they’ll know exactly what they need to do to get your air conditioner fixed as soon as possible. Odds are, if you find an air conditioning service with NATE-certified technicians, you’ll have found the right service.