The good people of Columbia, SC expect a lot out of their HVAC systems. They need them to stay cool in the summer, but they also need them to stay warm during those winter nights. When it’s time to install a new HVAC system or have an existing one repaired, it’s important to find the best technician possible to make sure the system is in tip-top shape. Here are a few tips on how to find a reputable HVAC technician.
Do research online
Nowadays, it’s important to do online research before making any major purchase, and a new HVAC system definitely counts as a major purchase. There are plenty of websites that allow you to read customer reviews, so this is a good place to start. Of course, take these with a grain of salt and don’t overreact to reviews that are either too negative or too glowing. One of the most important sites to check out is the Better Business Bureau. This will give you great insight into the history of a company and how trustworthy they are.
Get estimates in person
Odds are you won’t be able to trust a tech who’s willing to give you an estimate over the phone before they even look at the problem in person. No two HVAC systems are identical, and any reputable technician will know that they have to see the problem first-hand before knowing what they need to do or how much it’ll cost. Always make sure that the tech looks at the problem and then gives you an estimate in writing. Keep in mind that your HVAC system is a major piece of equipment, so you shouldn’t be looking for a quick-fix.
It’s not all about price
When it comes to your HVAC system, you can’t be focused solely on price. There’s a good chance that the cheapest option is not the best option. A reputable and quality technician is probably going to charge more, and that’s fine. A cheaper technician that doesn’t do a good job is going to cost you more in the long run, whether it’s through additional repairs, energy costs, or the need to replace your system sooner than expected. If you want a reputable HVAC tech, stay away from the lowest bidder.
Find a certified service provider
This may be the most important factor when searching for a reputable technician. If you find a technician who has been certified by the North American Technician Excellence (NATE) organization, you’ll know that you’re in good hands. NATE-certified technicians have passed tests in order to become certified and they stay up to date on the latest technologies and innovations in the field. If you find a NATE-certified tech, you’ll have found a reputable tech.